Good Life Sorted to me are the best Company and employees I could wish for my mother, who isn’t the easiest of people and 100 years young. Jasmine was always respectful, on time and extremely helpful... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.
Contact info
United Kingdom
- 0333 051 0682
- hello@goodlifesorted.com
- goodlifesorted.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My helper is wonderful and does not…
My helper is wonderful and does not mind what she does. This service fills a gap for someone like me and life has become easier because of it.
I would recommend to anybody.
Our nominated carer is very inventive…
Our nominated carer is very inventive when it comes to distracting our elderly mother.
I arrange for my 88 year old mum
I arrange for my 88 year old mum to get some help as she had broken her collar bone.
She was at first a bit worried but after the first visit she was so happy and pleased with Ellie and now I dont think she would be without her.
Superb nothing is to much trouble.
Emma has made an incredible valued and…
Emma has made an incredible valued and change to our families life especially my mother
Emma is totally reliable kind and great sense of humour, my mother looks forward to her visits and sings her praises when she leave
Thank you so much
Outstanding help for our Mother.
The help Good Life Sorted has provided for our Mother over the last year has been exceptional, we are truly grateful for high standard of bespoke support provided, it has made such a difference to the quality of her days and weeks, thank you.

Reply from Good Life Sorted
Extremely pleased with my helper
Extremely pleased with my helper . She is always cheerful and willing to do anything asked ,even cleaning the windows on our summerhouse .!
Would recommend her .

Reply from Good Life Sorted
GLS has made a difference
We have found an absolute gem of a helper using Good Life Sorted. At the moment, just a couple of days a week, but it's made such a difference. The administrative side is stress free too.
Friendly, reliable service.
Friendly service which is reliable and caters for my elderly mothers needs.
One thing it does is give her independence and enables her to go out, while the family know she is safe and well looked after. She is then able to tell us where and what she as done e.g going to a garden centre, looking around and enjoying tea and cake.
Useless organisation, careless staff and liars
This organisation supplied a home helper who sucked the patio doors vertical blinds up the hoover pulling off and damaging around 70% of the bottom chain mechanism- sorry I do not know what that is called. But this happened and was caught on my security cameras. I have video evidence, no question. The helper ghosted me , ignoring my calls and then denied any knowledge of this when I reported it through the organisation. I have cctv footage of the incident but they have declined to assist me to get the blinds repaired. I would have not minded if I had recieved honesty and a repair - or even an apology! But I got nothing. I am now looking for an organisation who respects their clients and does not employ liars.

Reply from Good Life Sorted
Would highly recommend this company.
From the start everything was organised quickly and efficiently. The admin had been seamless. With regard to the companion they found for my mother, she is outstanding. Very caring and thoughtful, amenable to changes, additional hours and taking mum out. Nothing is too much trouble.
We also used this company for my father in law and again they have found and provided someone who really suits his character and needs.

Reply from Good Life Sorted
Fantastic service.
Emily is an amazing help to my father-in-law. She is reliable, honest, helps with cleaning, sorting cupboards, shopping.

Reply from Good Life Sorted
Organising the service was…
Organising the service was straightforward and we were able to start the service quite quickly. The helper introduced by Good Life Sorted has turned out to be a very pleasant, local lady who has settled into the role extremely well.

Reply from Good Life Sorted
Life with a smile.
Life with a smile.
We are getting the support that we asked for

Reply from Good Life Sorted
Good life sorted
Receptive to my emotional state, tailored her responses to my needs giving me comfort and reassurance. The six weeks were very helpful.

Reply from Good Life Sorted
We have made a new friend in Sue Perrin…
We have made a new friend in Sue Perrin who visits us twice a week for conversation and odd small jobs

Reply from Good Life Sorted
Margaret is very good with my wife
Margaret is very good company for my wife who has early-stage Alzheimers, and is willing to turn her hand to almost anything. She has fitted in with us very well.

Reply from Good Life Sorted
They provided a lovely friendly caring…
They provided a lovely friendly caring lady to cook for my mother 3 evenings a week. I think the cost is extremely reasonable. She is very reliable and good life sorted arranged cover when she went on holiday.
My Mother has been living on her own
My Mother has been living on her own, is 101 years old, blind, deaf and for the past few years has been helped by a lovely member of good Life Sorted. We could not be more pleased with the care, patience and love given to her. I highly recommend Good Life Sorted
A game-changer
When we first suggested Good Life Sorted to our mum, around 18 months ago, she was very reluctant to accept the help that we could see she needed. We managed to persuade her to give it a go, and it has been an absolute game-changer, particularly as her health and mobility have deteriorated since. Her helper is kind, friendly, efficient; the fees are very reasonable; and everything was very easy to set up. We are extremely satisfied with Good Life Sorted and would recommend this company whole-heartedly.
A much valued and trusted source of support
Teresa arrived to clean for my parents when my mum was in the grip of dementia and has continued to support my dad since her death. Teresa is a trusted and much valued source of support for my dad and I feel secure in the knowledge that she’s there when I cannot be.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







