Golf-Xpress Reviews 26

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I do not know why it has so many bad reviews but I think it’s from incompetence buyers. Most of them are cancelled or accidental orders. If you actually buy something from this company it will be amaz... See more

Rated 1 out of 5 stars

We placed an order with next working day delivery on Friday, it's now the following Thursday and still no delivery. I've emailed the company and called numerous times and nobody answers. Completely un... See more

Rated 5 out of 5 stars

Used this company as needed items quickly, quoted a 2to3 day delivery via dpd. Once ordered the confirmation then said it can take upto 3 days to process the order which worried me. Pleasingly items a... See more

Rated 5 out of 5 stars

Ordered my new golf bag from these and the service was outstanding. The bag itself was sent from the supplier and the staff even emailed Masters to ask them to ship my order straight away using... See more

Company replied

Company details

  1. Golf shop

Written by the company

At Golf-Xpress we pride ourself on our dedication and commitment to supply quality golf products at superb prices and to your total satisfaction. We are growing to become one of the leading suppliers of golf products we have a solid reputation for efficiency of service, product knowledge and quality, proudly helping to make us the strong business we are today. Golf-xpress supply a huge range of golf equipment including golf trolleys (both push and pull golf carts), golf clubs, junior golf clubs from starter sets to individual irons, Golf GPS units that make sure you always know where you are on the golf course, Stand and Trolley Bags, golf tees, balls and all the golf accessories you could want for the golf course We specialise in delivering golf product quickly to your door. Our courier will even text and email you with a 2-hour delivery window for your order. Golf-Xpress - our dedication and commitment is to supply quality golf equipment at superb prices and to your total satisfaction. We are growing to become one of the leading suppliers of great golfing items. To all of you, from all of us at Golf-Xpress


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 1 out of 5 stars

Terrible company

Don’t use this company. The worst I have ever dealt with. Very rude and awful customer service. Don’t use them.

11 August 2018
Unprompted review
Golf-Xpress logo

Reply from Golf-Xpress

One- I have never heard of someone leaving a golf trolley half through a round, emailing us wanting a refund when you said you didn't have the trolley as it was left on the 13th hole bin sorry but how would you expect us to refund without us first seeing it for an inspection?
Two -To try and return the trolley not packed in a parcel/box is quite mind boggling and quite unbelievable really a bit of common sense – Would you expect and think the trolley would reach us in the condition through transit network without a box?

Rated 1 out of 5 stars

WORST COMPANY !

I suggest you purchase products elsewhere. This is the WORST web based company I have dealt with , and VERY RUDE ! ! !
I only gave one star, enabling me to provide review. I give them NO STARS

29 November 2017
Unprompted review
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