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See what reviewers are saying

Rated 1 out of 5 stars

Hi everyone, I’m sharing my experience to warn potential buyers about Goldshell’s current support and warranty practices in Europe. The Case: I bought a Goldshell miner (Model: BYTE... See more

Rated 5 out of 5 stars

No issues. My first purchase with Goldshell. Ordered 2 KD Mini II boxes, paying with crypto. Submitted a support question that was answered timely. Shipping was quicker than expected with great in... See more

Rated 4 out of 5 stars

Goldshell products have been excellent for us, ordered a few times from them each time got better an better.. dealt with customer service my first time after ordering,received prompt response with det... See more

Rated 3 out of 5 stars

I recently bought the Goldshell MINI DOGE III PLUS. I found the buying experience, shipping and support excellent. The new Goldshell management hub is a great addition, and the mobile app works... See more

You should know

3.1

Average

TrustScore 3 out of 5

134 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good miners

Miners are in great condition, as they should be as they are new.
Shipping is sometimes very slow, at other times fast enough, its random.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

fairly smooth

quick and easy to deal with, still wish I could use my credit card, have more up to date info on my order and maybe more info in the box like light status meaning.

13 January 2023
Unprompted review
Rated 4 out of 5 stars

shipping handling time is the worst ...

goldshell makes good miner but the problem with them is the shipping they take too long to ship it's been 10 days and they haven't ship my order yet I don't know why they take long time to ship out but in mining time is the most important thing .

edit: it turns out they ship within week but they don't send the tracking number until 10 days passes

30 January 2023
Unprompted review
Rated 1 out of 5 stars

Warranty and customer service is…

Warranty and customer service is the worst. Do not buy Goldshell. I have 15 of there machines, and they are starting to break down. I might as well throw them in the trash. they want more to fix them, then I bought them new, 7 months ago. yes there warranty is only 6 mo. save your self money and trouble, stay away from goldshell

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Satisfied Buyer

Have ordered from GS 3 times. Each time was quick and easy, fast shipping, and units came in perfect condition.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. They even managed to get the order out before the Chinese New Year holiday when I was sure they wouldn't because I placed my order only a couple of days before the deadline.

Shipping was quick and everything is up and running as expected. No complaints.

11 January 2023
Unprompted review
Rated 4 out of 5 stars

Shipping and payment was easy

Shipping and payment was easy. Customer service after the sale not good. The miners come with an unknown plug that no electrician I reached out to had ever seen. It was shipped to the US but had a weird plug. I had to cut the ends off of both machines and re-wire to a US plug. Machine works great and is making money. I have since ordered 3 machines from a different vendor as they answered my questions and have ensure I will get the correct plugs.

2 January 2023
Unprompted review
Rated 5 out of 5 stars

2x KDA box 2's

Ordered 2 KDA box 2's. Everything went great and any questions I had were answered quickly. My first ever miners, very easy to set up.

26 January 2023
Unprompted review
Rated 5 out of 5 stars

HQ product and service

My experiece so far is excellent i ordered over 6 devices so far. Had a small issue with the delivering company but goldshell resolved it for me. Top service.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Very good product

Very good product. Quick delivery. Had some issue in payments and customer service rectified with a couple of days and shipped me the product . Great job

13 January 2023
Unprompted review

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