Goldcar Rental Reviews 21

TrustScore 1.5 out of 5

1.6

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Company details

  1. Car Rental Agency

Information provided by various external sources

¿Quieres alquilar un coche para tus vacaciones? Coches de alquiler baratos con Goldcar al mejor precio ✅ ofertas y descuentos online ✅ ➡¡ENTRA YA!


Contact info

  • Carretera Valencia 332, 03550, Sant Joan d'Alacant, Spain

  • goldcar.se

1.6

Bad

TrustScore 1.5 out of 5

21 reviews

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Rated 1 out of 5 stars

WARNING

WARNING! Here you will be robbed of your money! We booked a car, paid rent, an extra charge of €40 for picking up outside office hours and €37 for priority to avoid queuing. Then it is very strange that the desk is closed when we arrive and when we return the next day they say they rented our car to another customer?! They say that we should get in touch in writing and then get our money back minus the first day. Strange, but we do that, then get the answer that because we didn't pick up within opening hours, we won't get any money back?!? Then why did we pay extra? Lying thieves!

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Rented a car waiting reimbursement since one year

Rented a car using the website, discovering that the price was different when we got to to the Airport in Brindisi Italy, asking for reimbursement since 1 year no answer, very bad customer service, I will not rent a car with GoldenCar/interrent ever.

1 May 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost, Goldcar emailed myself offering me a car for €25 four days special offer as used before . Then on arrival charged €175 but advised this will be credited to my account. Emailed Goldcar customer services who are not interested what’s so ever.

17 September 2019
Unprompted review
Rated 1 out of 5 stars

Unexpected charge after return-no explanation

I found an unexpected charge after returning the vehicle. The website just sends you in circles, facebook page is useless. I telephoned the local office at Birmingham Airport and they haven't a clue. It is IMPOSSIBLE to get hold of them. My only hope is the credit card company will refund the payment. I will never use this company again

20 October 2018
Unprompted review
Rated 1 out of 5 stars

total fraud

total fraud, avoid at all cost (for me the cost was paying cancellation fee to economycarrentals.com (which btw never refund this cost although it was a clear scam) and paying for another company (rodoscars, which were realy good).
details:
1. payed online for car, insurance and TDW (insurance excesses waiver)
2. at local office they asked for extra insurance or else will not provide the car
3. economycarrentals.com had no comments on scam

4 June 2018
Unprompted review
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