Goicelandtours Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and accommodating nature, making the planning process seamless and enjoyable. People frequently highlight the excellent customer service, noting the team's attentiveness, knowledge, and quick response times in addressing all inquiries and requests. Consumers are particularly impressed with the flexibility offered in planning their holidays, with many appreciating the personalized itineraries and the staff's willingness to make changes. The overall service is described as outstanding, with many looking forward to their trips and commending the company for going above and beyond to create memorable experiences.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Holidays

People report positive experiences with holidays, often highlighting the exceptional planning and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise agents for their excellent... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise agents for being... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Kevin was very helpful and timely in providing the itinerary/cost for an Iceland ring road tour. While the total cost of the tour he provided didn't fit our budget, he was understanding and did share... See more

Rated 5 out of 5 stars

Adam did a wonderful job helping me prepare an itinerary for solo travel later this year. His thoughtful and comprehensive plan, both written and video, with my interests in mind was exactly what i w... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Sophie is the BEST!

Sophie is absolutely incredible! With her help, we have planned the most amazing honeymoon to Iceland. Everything was laid out clearly - no hidden fees, no pressure. We cannot recommend Sophie enough!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Adam 5 ⭐️

Adam did a great job creating custom itineraries to fit my group’s exact needs. He was patient throughout the whole process and was very flexible.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic staff

Matt has been an absolute delight to set up my trip with. Extremely thorough and engaging! He made setting up my trip a total breeze!

I highly recommend GoIceland tours!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin and Go Iceland Tours

Kevin has seriously been such a gem to work with! He reached out almost immediately after I filled out information on the Go Iceland Tours website asking if there were any particular activities we were interested in doing and then custom tailored a whole trip for us with an itinerary and video showing us each hotel and place we would be visiting. He then even had a call with me to discuss another activity I wanted to fit in, as well. This call happened on EASTER SUNDAY! We are so excited for our trip and to working with Kevin as we get everything finalized (:

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was very helpful

Kevin was very helpful planning a 5 day trip in Iceland for my family. He provided a description of the places and added more information about places we might want to see that I heard about. He was quick to answer my questions and follow ups. He offered to help us book our trip at a later date as we can’t make it this July.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Diarmuid is the Best

Working with Diarmuid was a great experience. He is so knowledgeable and friendly. He listened to everything that I wanted and gave me an excellent itinerary. By the way this is a surprise for my wife.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Kevin is fantastic

Kevin is fantastic, not only does he have an amazing attention to detail and quickly modifies our itinerary for any added interests we have found but I do believe he deserves the best and biggest pint because he is both gracious, personable and professional! Cheers, Kevin!!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

It is a difficult process to decide on…

It is a difficult process to decide on which tour company to work with particularly when traveling to Iceland as there are many to choose from. There is not much to go on other than reviews. I am really glad we landed with Diarmuid as he listened to what we wanted to get out of our allotted time in Iceland and designed the best possible itinerary.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was great & informative

The information Kevin offered was great! There were so many options and a variety of ideas. He also worked hard to keep what we wanted within our budget. I am very excited for my vacation to iceland

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and availabe

Kevin was great for offering options and giving us a good overview of places to visit in Iceland. We chose not to do the self drive option, but were very well informed in what was possible if we chose to drive ourselves. All accommodations and vehicle fully sourced and arranged.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was very knowledgeable and…

Kevin was very knowledgeable and helpful and kind and patient. I had a lot of questions and he had a lot of very informative answers. He was flexible when I changed the dates of my trip. He was very helpful with the planning process!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

First time to Iceland

I emailed Go Iceland Tours for help with a short visit in Iceland. I am ending a cruise in Reykjavik in July 2027 and wanted to spend some time in Iceland before I headed back home in the USA. Diarmuid contacted me very promptly and gathered my information and thoughts. I knew little about Iceland and only knew where I was starting. He put together 2 four-day options. Both were very good and included a great selection of Icelandic highlights. He even created one that included riding the Icelandic horses! (A bucket list item). That’s the one I picked.
He took extra time to answer all my questions and explain each package. He definitely went above and beyond. Even though my trip isn’t until next year, he will stay available for all my new questions and take care of details.
Whether you know what you want out of your adventure, or are clueless, like me, I would highly recommend Diarmuid and Go Iceland Tours!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was awesome!

I started working with Kevin to plan an Icelandic trip for my daughter and I. While we were unable to complete our plans due to a conflict, the support that Kevin provided was stellar and I would definitely recommend working with him if you are planing a trip to Iceland.

20 March 2026
Unprompted review

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