gohomie.co.uk Reviews 

1,428
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered significant issues with their orders, including items not arriving, prolonged delivery times, and a lack of tracking information. Many people also reported that their attempts to contact customer service for updates or refunds were met with no response or generic replies. Furthermore, numerous consumers found that products received were often of poor quality or did not match advertised descriptions and images. However, some customers also noted positive experiences, particularly regarding prompt delivery and good communication about their order's journey. A few people were satisfied with the quality of certain items, finding them well-packed and functional, often matching their expectations from the advertisement.

What people talk about most

Product

Customers had ambiguous experiences with product quality and descriptions, with some reviewers praising items... See more

Order

People report negative experiences with order, citing issues such as items never arriving despite being... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising items as high quality, meeting... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some customers praising fast delivery times and... See more

Response time

Reviewers highlight significant dissatisfaction with response times, frequently reporting a complete lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The product "Instant temp skin tightener" does nothing at all for me. Very disappointed, won't use again from any adverts cannot believe the hype.

Rated 3 out of 5 stars

This is an online market where the most quality and best quality items jou can find. They meet the works standard and you are sure what of what you buy. Customers reviews on this site helps you to mak... See more

Company replied

Rated 3 out of 5 stars

I bought the drain unblocker. It took weeks to arrive. The items were smaller than I expected ( my fault for believing the video and not checking size) Total waste of money. It was easy to order an... See more

Rated 3 out of 5 stars

The delivery is fine but it was advertised as with built in suction type clips but turned up with plastic bits for stickers very disappointed


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(1,428)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would give them zero stars if I…

I would give them zero stars if I could, very disappointed with this Company. They paid to be advertised on various social media platforms and I saw a toy that my Son would love for Christmas, so paid for it in November. There was an auto-response I received saying they were experiencing 'A larger volume than expected' in orders, which seems obvious to me if they are paying for advertising right before Christmas. The days and weeks are rolling by with no update at all, so I reach out for support. I received several automated replies from their 'Customer Services' with a link to the Tracking Website... Apparently my items were in China, but it was hard to understand as I can't read Chinese. The next time I checked my Tracking, the website Error 404'd... Tried getting in touch several more times and never got an appropriate response (If at all). Moving forward to January, the Company very clearly had no intention of sending the Christmas present, so I had to force a refund by opening a Sellers Dispute (Which was almost immediately fulfilled in my favour). Please DO NOT buy from this Company, I see from other reviews that even if you do by some miracle receive your products, they are very low quality or do not meet expectations. Avoid.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Negative, do not use....

Brought some car de-icer items and they do not work so emailed to get a full refund but nothing. If only I read the feedback first would not have used. Do NOT recommend.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the baseball cap storage rack…

I ordered the baseball cap storage rack for my son as part of his Christmas present, disappointingly the hats wouldn’t fit on the rack and just fell out on the floor. Obviously not a good company to buy from given the 1,000 plus negative reviews on here

AVOID !!!

4 January 2026
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY

PLEASE DO NOT BUY FROM THIS COMPANY. I bought KPop figures for my Granddaughter for Christmas. They were advertised with lovely packaging boxed and the figures neatly lined up in the box. They cost me about £25. I waited about 4 weeks for them to arrive. When they did arrive the figures (which were well smaller than advertised) were just in a plastic bag. I emailed them same day to say I wanted a refund. I have been trying to send them back for 2 months. I eventually got an email back from them saying they would refund half the amount and when I declined that I haven't heard back from them since. I have emailed them half a dozen times with an email response from them that says do not keep sending emails as we are dealing with emails in the order they are received and a new email from you just goes to the back of the queue. Disgusting... Trading Standards should be well onto this Company.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Fake products

Paid around £27 for a snort funny board game for the kids which was 3 weeks late and completely fake unfortunately. The children are devastated. Avoid at all costs

30 December 2025
Unprompted review
Rated 2 out of 5 stars

Ordered two sets of Scrabbled - both were incomplete

Ordered two sets of Scrabbled - we tried to play one of the sets on Christmas Day but the box had no rules & no bag as advertised. Cannot give the 2nd set as planned gift so have requested to return both. The first email was returned with address unrecognised even though taken from order. Have found a 2nd email address & so far this hasn’t been returned…. I await a response in New Year.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Placed my order jn November. Still not received it. They say it was delivered 7/12/25. Not to my address. Ignoring emails. STAY AWAY FROM THESE SCAMMERS

27 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

Poor quality cat toy product. One of the three purchased didn’t work at all. The other two work for a minute or less and then need recharging. Not as described in the advert. AVOID.

26 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look