Goggles4u UK Reviews 79,798

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 9,739 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often comparing them favorably to more expensive high street opticians, noting the excellent value for money. Many consumers are impressed with the affordable prices, allowing them to purchase multiple pairs of glasses, including those with complex prescriptions, at a fraction of the cost elsewhere. The delivery service is frequently highlighted as prompt and efficient, with many receiving their orders within a week or two. However, some customers also noted issues with prescription accuracy, experiencing double vision or blurriness, even after re-dos. A few other people also felt that the frames were of poor quality, breaking easily or not fitting correctly, and some experienced problems with orders not arriving or having incorrect lenses.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and style... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the good quality... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting prompt and quick... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very simple process, picked the frames after trying on with the virtual camera, chose the lenses and downloaded my prescription then paid. 10 days later arrived well packaged by Royal Mail. Exaactl... See more

Rated 5 out of 5 stars

Used Goggles4U for the first time. Was pleasantly surprised at the service. I chose 2 pairs- both varifocal, photochromic with the coatings. They arrived within 5 days of placing my order. I am so hap... See more

Rated 5 out of 5 stars

Great glasses, very similar to the ones I got from Boots. Paid £150 at Boots, yet Goggles4u glasses were £26! Massive difference and I’m going to order another pair, as they’re such good value and loo... See more

Rated 5 out of 5 stars

Glasses developed a fault after a few weeks. One email and instant reply to choose another pair for free. Excellent customer service. Very trustworthy. Have used on several occasions. Will conti... See more


Company details

  1. Eye Care Center

Written by the company

Goggles4U UK is an online eyewear superstore offering a full range of glasses and lenses with the best discounts online We are the number #1 online store for buying discounted eyeglasses and lenses with great product value, ease of shopping and slashed prices. Shop for your next pair of eyeglasses and use our 24/7 customer support for pre-purchase or post-purchase queries. Order glasses with complete ease online!

Written by the company

Unmatched Savings On Glasses!
At Goggles4U UK - you can instantly save 80% more on buying specs online without compromising on the frame and lens quality. We offer best discount deals round the year with up to 5000+ frame styles available in the catalog and 24/7 customer support for hassle-free shopping. Order your new pair of discounted eyeglasses today!
The Widest Selection of Frames
We offer the largest catalog of glasses assorted to fit your style preferences. Shop from 5000+ frame styles with a wide selection of lenses including: single vision, bifocals and varifocal lenses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80K reviews

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Rated 2 out of 5 stars

Poor frames that BREAK easily

Poor frames that BREAK easily, Optics almost right... Quality is cheap, website is Old School, with no option for DARK BACKGROUND... Cheap second rate crap, they Rob and Rape you with false claims...

20 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hello Lance,

We sincerely apologise for your overall negative experience. We always aim to provide high-quality products at reasonable prices, and it is disappointing to hear that your recent experience did not reflect our usual standards.

We also appreciate your feedback regarding the website interface. All feedback is valuable to us and will be shared with the relevant team to help improve the overall customer experience going forward.

Our Customer Support team will be in touch with you shortly to understand the issue in more detail and work towards a suitable resolution.

Regards,
-Goggles4u

Rated 5 out of 5 stars

Prescription glasses

I have bought a few pairs of glasses from goggles4u UK an not had any problems with the glasses or prescriptions. Glasses have fitted fine. One pair I had to adjust fitting round my ears but the rest have been ok. Bifocals, reactalight, and anti scratch for a great price. Can take up to a fortnight the get them through post. You do have to do your own measurements, a medium fits me fine. Will buy again.

21 May 2026
Rated 5 out of 5 stars

i shall make a video review on my…

i shall make a video review on my tiktok account @froggy_teamxl ; i am very happy with my new glasses they arrived in 2 weeks (so did my husband glasses i recommended your company to him he baught 2 pairs)

20 May 2026
Rated 1 out of 5 stars

Disappointed considering the Hype

Unfortunately I found the website very confusing. Having stated varifocal were available, they were not for reactive lenses in a thinner lenses. Seems they have a variety of miss match. I have cut my losses. It’s cheaper than the google translate reply in pigeon English and the 15 emails. My recommendation would be to look around further for so spectacles and not use this company.

24 May 2026
Unprompted review
Goggles4u UK logo

Reply from Goggles4u UK

Hello Richard,

We sincerely apologise for the overall experience you had, as this is not the level of service we aim to provide to our customers.

To clarify, we do offer varifocal photochromic lenses; however, the photochromic option is currently only available with 1.56 standard lenses and not with thinner lens options. Thinner lenses are available with clear lenses or permanently tinted sunglasses instead. We understand that this may have caused confusion during the ordering process, and we appreciate you bringing this to our attention.

We have also noted your feedback regarding the website experience. Our technical team is continuously working to improve the website interface and make the ordering journey clearer and more user-friendly for all customers. We always strive to keep the information as transparent as possible and provide clear, helpful communication throughout the process.

If you are looking for a specific style, lens option, or design, our Customer Support team would be more than happy to guide you through the available combinations and help find the most suitable option for your needs. Our support team is available 24/7 via live chat and phone to provide prompt assistance.

Thank you for your feedback, as it helps us continue improving our products and services.

Regards,
-Goggles4u

Rated 4 out of 5 stars

Really dissapointed

Update: following an original issue with new glasses the company have swiftly resolved this and I am very pleased with their services.

Ive ordered a number of pairs from this company and they have been excellent. Ordered this pair of bi focal sunglasses and really dissapointed so wont be wearing. The frames are really horrible and the bi focal is just a little segment. Shame as now putting me off future purchases.

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hello Robert,

We are very sorry to hear about the disappointment with your recent purchase, especially after your previous positive experiences with us.

We always strive to provide quality products at a reasonable cost, so it is unfortunate that this pair did not meet your expectations regarding both the frame and the bifocal part. Your feedback is truly valuable to us, as it helps us continue improving our products and services.

Our Customer Support team will be in touch with you shortly to better understand the issue and explore the best possible options for a satisfactory resolution. We appreciate your continued support and are committed to restoring your confidence in us.

Regards,
-Goggles4u

Rated 1 out of 5 stars

Great glasses now STOP spamming me every day

Great glasses at a good price and delivered quickly

BUT

Please STOP spamming me every day with emails for 'special offers'.

Update/edit

Thank you for your reply, I have hopefully stopped the unwanted emails, now please STOP tracking me with adverts that pop up at every website I visit.

Your glasses are fine and I am a customer who is happy with your service but I really don't need the constant barrage of advertisements that go with it. It turns a good experience into a bad one.

25 April 2026
Unprompted review
Goggles4u UK logo

Reply from Goggles4u UK

Dear Customer,

We’re sorry to hear that you’re dissatisfied with our promotional emails. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any promotional email, and you will no longer receive such messages.

Alternatively, you can contact us via live chat and provide your email address, and we’ll be happy to remove you from our promotional mailing list.

Regards,
-Goggles4u

Rated 5 out of 5 stars

Excellent support!

The frames I bought were sold as blue, they do have a slight blue tinge in a certain light, but generally they just look black; not as the image implied.
Support has been immediate and they replaced my specs with no quibble!

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hello Gary,

We are sorry to hear that the frame colour did not fully meet your expectations compared to the website images.

After reviewing your order, we can confirm that the selected color was Blue-Grey rather than a fully blue shade. As shown in the product images, the front of the frame carries a blue tone, while the temples feature a grey finish. However, we completely understand that selecting the desired frame color online can sometimes be challenging, as product appearance may vary depending on lighting conditions, photography exposure, and individual screen/display settings.

We truly appreciate your feedback and understand your concerns. Our Customer Support team will be reaching out to you shortly to discuss the matter further and provide the best possible resolution.

Regards,
-Goggles4u

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