Goggles4u UK Reviews 79,774

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 9,670 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting that the lenses and frames are excellent and often comparable to or better than those from high street opticians. Many people appreciate the exceptional value, noting that the prices are significantly lower than competitors, allowing them to purchase multiple pairs. The ordering process is frequently described as easy and straightforward, with many consumers finding the delivery service to be prompt and efficient. However, some customers experienced issues with delivery times, finding them longer than expected, especially when items were shipped from overseas. A few other people also felt that the quality of the glasses received was below their expectations, mentioning thick lenses or issues with prescription accuracy that made the glasses unusable.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the good quality of... See more

Quality

People report positive experiences with quality. Many customers praise the superb quality of the glasses,... See more

Price

Customers consistently note positive experiences with price. Many reviewers express satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery, with... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love goggles4u on two occasions I’ve needed to amend me glasses with my prescription was updated within ordering ( i have a complex -12 with many eye issues) or the frame was too big and they replaced... See more

Rated 5 out of 5 stars

Got two pairs of glasses, a pair from me with transition lenses and blue light filter, and prescription sunglasses for the wife. Less than £75 for both with all the extras added. Quality is great lens... See more

Rated 5 out of 5 stars

Great choice, amazing value and speedy delivery. To be honest, I’m not sure why anyone gets their glasses in an opticians anymore. Bought two pairs now. At this price I can afford several pairs, di... See more

Rated 5 out of 5 stars

I LOVE this company! I've received my 4th pair of varifocls (with all the trimmings, photochromic etc) and, like the others I've ordered from them, they are spot-on prescription-wise, great quality, l... See more


Company details

  1. Eye Care Center

Written by the company

Goggles4U UK is an online eyewear superstore offering a full range of glasses and lenses with the best discounts online We are the number #1 online store for buying discounted eyeglasses and lenses with great product value, ease of shopping and slashed prices. Shop for your next pair of eyeglasses and use our 24/7 customer support for pre-purchase or post-purchase queries. Order glasses with complete ease online!

Written by the company

Unmatched Savings On Glasses!
At Goggles4U UK - you can instantly save 80% more on buying specs online without compromising on the frame and lens quality. We offer best discount deals round the year with up to 5000+ frame styles available in the catalog and 24/7 customer support for hassle-free shopping. Order your new pair of discounted eyeglasses today!
The Widest Selection of Frames
We offer the largest catalog of glasses assorted to fit your style preferences. Shop from 5000+ frame styles with a wide selection of lenses including: single vision, bifocals and varifocal lenses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80K reviews

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Rated 1 out of 5 stars

Disappointed considering the Hype

Unfortunately I found the website very confusing. Having stated varifocal were available, they were not for reactive lenses in a thinner lenses. Seems they have a variety of miss match. I have cut my losses. It’s cheaper than the google translate reply in pigeon English and the 15 emails. My recommendation would be to look around further for so spectacles and not use this company.

24 May 2026
Unprompted review
Goggles4u UK logo

Reply from Goggles4u UK

Hello Richard,

We sincerely apologise for the overall experience you had, as this is not the level of service we aim to provide to our customers.

To clarify, we do offer varifocal photochromic lenses; however, the photochromic option is currently only available with 1.56 standard lenses and not with thinner lens options. Thinner lenses are available with clear lenses or permanently tinted sunglasses instead. We understand that this may have caused confusion during the ordering process, and we appreciate you bringing this to our attention.

We have also noted your feedback regarding the website experience. Our technical team is continuously working to improve the website interface and make the ordering journey clearer and more user-friendly for all customers. We always strive to keep the information as transparent as possible and provide clear, helpful communication throughout the process.

If you are looking for a specific style, lens option, or design, our Customer Support team would be more than happy to guide you through the available combinations and help find the most suitable option for your needs. Our support team is available 24/7 via live chat and phone to provide prompt assistance.

Thank you for your feedback, as it helps us continue improving our products and services.

Regards,
-Goggles4u

Rated 4 out of 5 stars

Really dissapointed

Update: following an original issue with new glasses the company have swiftly resolved this and I am very pleased with their services.

Ive ordered a number of pairs from this company and they have been excellent. Ordered this pair of bi focal sunglasses and really dissapointed so wont be wearing. The frames are really horrible and the bi focal is just a little segment. Shame as now putting me off future purchases.

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hello Robert,

We are very sorry to hear about the disappointment with your recent purchase, especially after your previous positive experiences with us.

We always strive to provide quality products at a reasonable cost, so it is unfortunate that this pair did not meet your expectations regarding both the frame and the bifocal part. Your feedback is truly valuable to us, as it helps us continue improving our products and services.

Our Customer Support team will be in touch with you shortly to better understand the issue and explore the best possible options for a satisfactory resolution. We appreciate your continued support and are committed to restoring your confidence in us.

Regards,
-Goggles4u

Rated 1 out of 5 stars

Great glasses now STOP spamming me every day

Great glasses at a good price and delivered quickly

BUT

Please STOP spamming me every day with emails for 'special offers'.

Update/edit

Thank you for your reply, I have hopefully stopped the unwanted emails, now please STOP tracking me with adverts that pop up at every website I visit.

Your glasses are fine and I am a customer who is happy with your service but I really don't need the constant barrage of advertisements that go with it. It turns a good experience into a bad one.

25 April 2026
Unprompted review
Goggles4u UK logo

Reply from Goggles4u UK

Dear Customer,

We’re sorry to hear that you’re dissatisfied with our promotional emails. You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any promotional email, and you will no longer receive such messages.

Alternatively, you can contact us via live chat and provide your email address, and we’ll be happy to remove you from our promotional mailing list.

Regards,
-Goggles4u

Rated 5 out of 5 stars

Excellent support!

The frames I bought were sold as blue, they do have a slight blue tinge in a certain light, but generally they just look black; not as the image implied.
Support has been immediate and they replaced my specs with no quibble!

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hello Gary,

We are sorry to hear that the frame colour did not fully meet your expectations compared to the website images.

After reviewing your order, we can confirm that the selected color was Blue-Grey rather than a fully blue shade. As shown in the product images, the front of the frame carries a blue tone, while the temples feature a grey finish. However, we completely understand that selecting the desired frame color online can sometimes be challenging, as product appearance may vary depending on lighting conditions, photography exposure, and individual screen/display settings.

We truly appreciate your feedback and understand your concerns. Our Customer Support team will be reaching out to you shortly to discuss the matter further and provide the best possible resolution.

Regards,
-Goggles4u

Rated 3 out of 5 stars

Easy to order and quick delivery but 2…

Easy to order and quick delivery but 2 days of minimal use and 1 arm is loose and not sitting on my face correctly. I emailed in to complain and received an acknowledgement but have had no response after nearly a week

14 May 2026
Goggles4u UK logo

Reply from Goggles4u UK

Hi Mrs Gillian,

We regret to hear about the issue you are facing with the glasses you received. Our customer support will reach out to you soon to verify the issue and resolve it in the best way possible.

Regards,
-Goggles4u

Rated 5 out of 5 stars

Amazing service

Amazing help with my problem! The first pair I ordered did not arrive. However, after I mentioned this to the team, they helped me as best as they could, even going as far as making some changes to the original frames/lenses. The new pair then came really fast and they are extremely good quality for how cheap they are. Absolutely amazing!

14 May 2026

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