I had many questions about my order, before i ordered and during and Ruth Batty went above and beyond helping me with all my queries. She was so prompt with all her replies and made sure i knew everyt... See more
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Review summary
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What people talk about most
Based on these reviews
The team at GoCustom were so helpful. I had an incredibly tight deadline with Easter weekend in the middle. Communication with Sales team member, Asia, was easy and quick. She was very responsive an... See more
Very happy with my order, and the service (and communication) from GoCustom. Ordered a Bomber Jacket, Polo shirt, and T-shirt, all with embroidered chest logo and nape logos. Whilst it took me a m... See more
Company replied
Really great end product and customer service. Got an embroidered jute and they ensured high quality with design approval/swatches and contacted me along the way. Shout out to Jordan Ward for all y... See more
Company replied
Company details
- Printed Clothing Store
- Clothing Store
- Custom T-Shirt Store
- Embroidery Service
- Screen Printer
- Work Clothes Store
About GoCustom
Written by the company
GoCustom has a simple goal - to offer an extensive range of garments which customers can print and embroider with their logos or designs quickly and easily.
GoCustom is part of the Kingfisher Leisurewear Ltd group, formed in 1996 and based in the UK in Ludlow, Shropshire. Whether you’re after a single garment or 10,000 plus, our industry expertise and significant infrastructure means that we can deliver and quickly.
It’s this flexibility of approach that enables GoCustom to cater to all markets, including:
Business Workwear │ Charities │ Schools │ Sports Teams │ Groups & Societies
Dropshipping Fulfilment
GoCustom provides a complete web-to-print and embroidery dropshipping fulfilment service for customised garments. Our platform connects you directly with the GoCustom order fulfilment system.
GoCustom is part of the Kingfisher Leisurewear Ltd group, formed in 1996 and based in the UK in Ludlow, Shropshire. Whether you’re after a single garment or 10,000 plus, our industry expertise and significant infrastructure means that we can deliver and quickly.
It’s this flexibility of approach that enables GoCustom to cater to all markets, including:
Business Workwear │ Charities │ Schools │ Sports Teams │ Groups & Societies
Dropshipping Fulfilment
GoCustom provides a complete web-to-print and embroidery dropshipping fulfilment service for customised garments. Our platform connects you directly with the GoCustom order fulfilment system.
Bundle Deals
Written by the company
- Save up to 59% + Free Logo's
- GoCustom bundles are our best deal offers. Choose sizes and colours, and then add your logo or design for free. Custom packs make ordering simple
Free Shipping
We will deliver for free
Free delivery on UK Mainland orders over £100 (ex VAT)
Contact info
12b&c Orleton Road, Ludlow Business Park, SY8 1XF, Ludlow, United Kingdom
- 03302233321
- sales@gocustom.com
- gocustom.com
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent saervice.
Easy to order, excellent customer service (they emailed to check what I had ordered was correct). Good quality product and very quick delivery.
19 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Excellent easy to use service
Excellent easy to use service , arrived in plenty time , first class quality
19 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Stitching on embroidered label is high…
Stitching on embroidered label is high quality. Colour is a little more darker/vivid than on screen so bear that in mind when ordering
18 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Easy to order
Easy to order, helpful communication, good products, goods arrived as scheduled.
10 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Amazing Service!
I so appreciate the above&beyond effort to ensure the accuracy and hence quality of the print order by sending multiple proofs to be confirmed prior to printing. This is so rare to find in this business. The customer service is just amazing. Delivery time was superb as well. Personally my product turned out perfectly the way I wanted it!
17 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
1 item out of 7 was correct
1 item out of 7 was correct, colours were wrong and not the same as the proof pictures and the beanie hat was embroidered inside out.
6 November 2025
Reply from GoCustom
Dear Customer, Thank you for taking the time to leave your review. Our customer service team are trying to contact you to understand the issues with your order and will work with you to find a resolution.
Update: Our team have tried to reach you several times by telephone and email, but has had no response. If you see this message, please do reply to their emails so that they can help fix whatever the issues are.
Great Experience!
Staff were very helpful when ordering and delivery was hassle free. Had an issue with our order which was handled swiftly and professionally. Would recommend and will be ordering again!
19 November 2025
Unprompted review
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
I ordered nearly a month ago and have…
I ordered nearly a month ago and have not yet received my items & getting no response
18 November 2025
Reply from GoCustom
Dear Customer, Thank you for taking the time to leave your review. We are sorry that your order has been subject to delivery issues. As you are aware, the courier inexplicably delivered your order to the wrong address, and we are now working with the courier to get this corrected. The order was shipped ahead of the estimated date provided when you purchased the items; however, the delivery error has made this very frustrating for both of us. Rest assured that we are working to get your items delivered to the correct location.
Best regards, the GoCustom team.
Good quality and user friendly
We're really happy with the T shirts and hoodies that we ordered. They're good quality and the proofing process was easy. We will definitely use this company again
14 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
GOOD QUALITY LONG LASTING BEEN BUYING…
GOOD QUALITY LONG LASTING BEEN BUYING THESE FOR YEARS
12 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Excellent quality
Excellent quality, customer service, and delivery. If you want your brand to look it's best I would highly recommend getting your tshirts here.
Will definitely returning.
7 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
High quality photograph on fabric
I am a photographer and wanted to have one of my wildlife photographs printed on a hoodie. Customer service helped me over the phone. I’m really happy with the quality of the garment and the printing. I’ll definitely be using GoCustom again.
12 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Brilliant customer service and a fantastic final product. …
Brilliant service and great care taken to ensure the printing was exactly as I liked it. The final article couldn't be better. Thank you.
30 October 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Really pleased with our first order…
Really pleased with our first order with Gocustom - The beanies were well made and of a nice quality. Our embroidered custom logo looks really nice too - thank you.
11 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Extremely pleased with my order
Extremely pleased with my order. Extremely pleased with updates on my order and when it would arrive.
11 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Quality service, quick and efficient. Would recommend.
Service is quick, quality is great. Would recommend.
10 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
Excellent value, quality and service
Quick to turn around, excellent quality, decent price point and service was great.
10 November 2025
Reply from GoCustom
Thank you for taking the time to leave your review.
We appreciate your business and look forward to working with you again soon.
Best regards from the entire team at GoCustom.
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