GoBolt - YUL Reviews 91

The delivery man put great effort into bring what was a very large delivery with multiple heavy boxes. Both driver and delivery man were kind and courteous.

GREAT SERVICE, PACKAGE WAS BROUGHT UP TP MY DOOR. WE LIVE IN A HIGH RISE APT.

No complaints - arrived as promised

Ordered from Ikea. Delivery cancelled twice. First delivery scheduled with a 12 hour window on August 17, 2025 the second August 19,2025. Unable to find out the reason why the delivery did not happen. Wasted time and money waiting. Order number 480423857

AVOID THIS COMPANY! They are not able to deliver to the right address... We spotted that the pin on the tracking map was not at the right location and contacted the client service to tell them there's a mistake. They answered it was all good and it was just a mistake on the map, but they had the correct address. When the delivery guy called, he was in Dollar-des-Ormeaux instead of Montreal!!!! After this, we had to call the Ikea support team ourselves because Go Bolt couldn't relocate our order, and of course we didn't get our delivery on the due date. In the end, we had to start from scratch and re-order...

Very nice and communicative

As per usual, outstanding delivery service, from the moment the parcel leaves the warehouse to my front door. Particularly appreciate the tracking in real time feature.

The delivery arrived at the time requested. The delivery persons were courteous and efficient.
All went well.
Thank you !

Excellent delivery! very professional and on time!

Amazing service and accurate delivery

Always delivered at my doorstep, inside a large building. They go out of their way to make a safe delivery when nobody is home. Best delivery service out there!

Is it possible to give zero stars?

Ikea delivery. Paid extra for it to come before 1pm so I could assemble before picking up kiddo at school.

at 1:15pm, nothing. There is no way to call GoBolt, only chat. The first 2 "people" I talked to were clearly bots. The third was a person but guess what - they can't call the drivers either.

At 1:35 we get a text that says we are next, then we watch the truck sit at 2 other spots, clearly making deliveries that are not ours.

At 2:45 a driver finally called to say they were 20 minutes away. We watched on the live tracker as they drove out of the way, then the wrong way to our house. 40 minutes later we call, they say 5 min (trackers shows they are a good 20 min drive from our house). 5 minutes later they call to say they are at the wrong address (GoBolts own trackers shows the correct one). We give them directions and at 3:40 they finally show up

Half the packages were open. I now cannot install my closet because they lost the end pieces for the racks. The took many pictures of my house "to prove delivery" and when I asked them to delete them they lied to me. I will be filing criminal charges with the police tomorrow

INSANITY. DO NOT USE

well notified and LOVE that it was brought to my apartment door!

Happy with delivery updates.

La pire compagnie de livraison que j'ai vu. Ne faite pas livrer de cuisine IKEA avec cette compagnie. Les livreurs ont cachés des boites de mes produits pleine d'huile et brisés. Quand on fini par les rejoindre il n'accepte pas de régler.

The worst delivery company I've ever seen. Don't have IKEA kitchens delivered with this company. The delivery employees hid boxes of my products full of oil and broken. When we finally reached them, they refused to discuss and settle the claim.

friendly delivery man, good service

Delivery was scheduled for 17h-21h. When I came home for lunch, around 12h15, the package was at the front door, packing slip thrown on the stairs. I got a text around 18h45 to make it look like it was delivered within the scheduled time frame. I can provide a photo & screen ahot of the message. This was a $900 item.

Good notifications, used building's secure package system (not every service does) & package was in good condition.