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Goandfind Reviews 

1,524
•
TrustScore 3.5 out of 5

3.6

Telecommunications Service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 951 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the mobile application, mentioning that it is straightforward, handy, and helps speed up daily tasks when needed. Many people find the platform very useful during sudden emergencies and extremely quick to provide reliable assistance. However, some customers also noted unexpected recurring charges on their accounts. Reviewers additionally experienced significant trouble trying to cancel these ongoing payments and obtaining refunds from the company. Many users also expressed strong frustration about being forced to leave feedback before the phone search is started.

What people talk about most

User experience

People report ambiguous experiences with user experience, as some consumers highlight satisfaction, praising... See more

Product

Clients share ambiguous opinions on product as some reviewers express delight when they successfully found... See more

Payment

Reviewers highlight dissatisfaction regarding payments, frequently reporting unexpected charges and recurring... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing appreciation when the team... See more

Application

Users describe ambiguous interactions with application, as some reviewers praise the software as a great and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and comprehensive well displayed it was unbelievable probably the best I have come across thank you so much

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Cell Phone Accessory Store
  4. Cell Phone Store

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(1,524)

1,521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

One star doesn’t warrant this appalling…

One star doesn’t warrant this appalling treatment of people plus it doesn’t work. Be very careful of trying to cancel your 50p 24hr trial as when your child is in an emergency and you cancel £40 later they will charge you without any warning.
I’ve tried for a refund nothing, do not use

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Doesn’t work

My understanding of this service was that it locates the phone immediately but when paid 50p for it which by the way is only for 24 hours, it advised that the process actually takes 48 hours. Not very helpful if it’s been stolen and switched off and the sim removed. However I eventually found the phone a few hours later but got a text saying the phone was not found after 48 hours. The phone was literally with me, switched on and working and yet this service could not find it. So really don’t understand what the whole point of the service is.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Good so far

Good so far, as I’m technologically challenged then turned into a nightmare. I want to cancel, try doing that. Ask to speak to a human, can’t do that.

18 July 2026
Unprompted review

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