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Review summary

Created with AI, based on recent reviews

Looking at 951 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the mobile application, mentioning that it is straightforward, handy, and helps speed up daily tasks when needed. Many people find the platform very useful during sudden emergencies and extremely quick to provide reliable assistance. However, some customers also noted unexpected recurring charges on their accounts. Reviewers additionally experienced significant trouble trying to cancel these ongoing payments and obtaining refunds from the company. Many users also expressed strong frustration about being forced to leave feedback before the phone search is started.

What people talk about most

User experience

People report ambiguous experiences with user experience, as some consumers highlight satisfaction, praising... See more

Product

Clients share ambiguous opinions on product as some reviewers express delight when they successfully found... See more

Payment

Reviewers highlight dissatisfaction regarding payments, frequently reporting unexpected charges and recurring... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing appreciation when the team... See more

Application

Users describe ambiguous interactions with application, as some reviewers praise the software as a great and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and comprehensive well displayed it was unbelievable probably the best I have come across thank you so much


3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(1,524)

1,521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am loathe to give one star

I am loathe to give one star
I would give none if that was available
Do not use this service
I never completed the form so I never subscribed but they still took £39 from my bank
They did reply to my email cancelling my ‘ subscription ‘ one that I never made!!!

15 July 2026
Unprompted review
Rated 1 out of 5 stars

It was very unclear and unhelpful

It was very unclear and unhelpful, the charge of advertised £0.50, to search for a phone, but then charged £39.99. The subscription isn’t that clear and when you are panicking to find a lost phone, should be easier to understand.. please be aware that they charge this not what they advertise to suck you in!!

6 July 2026
Unprompted review

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