GLS Denmark Reviews 

1,994,364
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I'm happy with experience as at all the time I knew what is going on with a package through emails. Delivery itself was very quick, the delivery person did its job and went on its way further. The onl... See more

Rated 5 out of 5 stars

GLS has improved on employee retention and as a result, I really like that we usually have the same GLS delivery person on our route, so he knows that I am disabled and a little slow getting the door... See more

Rated 5 out of 5 stars

It was a good experience. My package came quickly. I received updates via email and text, so I was always confident it will arrive. I recommend GLS. Very reliable and good customer service.

Rated 5 out of 5 stars

Great service. They carried my stuff up the stairs and the guy seemed friendly. Only thing that would be nice is to have a better estimate of when they would arrive but otherwise very satisfied.

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Shipping and Mailing Service
  4. Shipping Service

About GLS Denmark

Written by the company

Det, du sender og modtager, betyder noget. Det véd vi hos GLS. Og er det vigtigt for dig, er det vigtigt for os.

Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.

Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke

Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen

Contact info

GLS-appen gør dit liv lidt nemmere

Med GLS-appen har du altid det fulde overblik over dine pakker.

4.6

Excellent

TrustScore 4.5 out of 5

2M reviews

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4.6

All reviews

(1,994,364)

323,437 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad service

Bad service
how have right to say my parcel is delivered
While it is hold by customs? I cant even get refund for my money become of this. At least should inform right information and not lying by saying it is delivered, this is not correct action

2 August 2026
Unprompted review
GLS Denmark logo

Reply from GLS Denmark

Hi Husu

Your parcel is confiscated by Skat. When they have finished examining the contents, they will forward the shipment to the appropriate authority, after which the given authority will contact you.

See more at Skat.dk.

Here you get an overview of the various authorities. Please be aware that there will be a waiting period during the case processing.

If the contents of the parcel is allowed to be forwarded to you, the parcel will be returned to GLS, and we will deliver it to you.

Best regards

Anders D - Customer Service

Rated 1 out of 5 stars

Scam company

Scam company

6 August 2026
Unprompted review
GLS Denmark logo

Reply from GLS Denmark

Hi

Thank you for sharing your experience with us 💙

I would really like to help you, but there is no parcelnumber given in your review, and therefore I cannot investigate the matter.

You are welcome to contact us on 76331111 or write to us at kontaktgls.dk 😊

I wish you a wonderful day ☀️

Best regards
Anders D - Customer Service

Rated 1 out of 5 stars

Very bad company i not recommend

Very bad company i not recommend

5 August 2026
Unprompted review
GLS Denmark logo

Reply from GLS Denmark

Hi Hazem

Thank you for sharing your experience with us 💙

I would really like to help you, but there is no parcelnumber given in your review, and therefore I cannot investigate the matter.

You are welcome to contact us on 76331111 or write to us at kontaktgls.dk 😊

I wish you a wonderful day ☀️

Best regards
Anders D - Customer Service

Rated 3 out of 5 stars

the first thing I noticed

So I bought a game sometime ago. Just got it today. And the first thing I noticed when I got the package was that the DVD was loose. And after I noticed that the top of the cover was cracked on both sides. The box can still close and the DVD looks fine.

11 August 2026
GLS Denmark logo

Reply from GLS Denmark

Hi Silver

Thank you for letting us know about your experience. 🤗

We do what we can to have all parcels delivered intact.

We need to have a closer look at the damage to your parcel.

Before we can do that, you must go to our website gls.dk/skade and report the damage.

Once we have received your report, we will look into the matter as soon as possible.

I wish you a good day 💙

Best regards
Anders D - Customer Service

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