I'm happy with experience as at all the time I knew what is going on with a package through emails. Delivery itself was very quick, the delivery person did its job and went on its way further. The onl... See more
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See what reviewers are saying
GLS has improved on employee retention and as a result, I really like that we usually have the same GLS delivery person on our route, so he knows that I am disabled and a little slow getting the door... See more
It was a good experience. My package came quickly. I received updates via email and text, so I was always confident it will arrive. I recommend GLS. Very reliable and good customer service.
Great service. They carried my stuff up the stairs and the guy seemed friendly. Only thing that would be nice is to have a better estimate of when they would arrive but otherwise very satisfied.
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2M reviews
Asks customers to review
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Good service
12 August 2026
Great and perfect service as usual.
Great and perfect service as usual.
Thank youvery much.
6 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bad service
Bad service
how have right to say my parcel is delivered
While it is hold by customs? I cant even get refund for my money become of this. At least should inform right information and not lying by saying it is delivered, this is not correct action
2 August 2026
Unprompted review
Reply from GLS Denmark
Hi Husu
Your parcel is confiscated by Skat. When they have finished examining the contents, they will forward the shipment to the appropriate authority, after which the given authority will contact you.
See more at Skat.dk.
Here you get an overview of the various authorities. Please be aware that there will be a waiting period during the case processing.
If the contents of the parcel is allowed to be forwarded to you, the parcel will be returned to GLS, and we will deliver it to you.
Best regards
Anders D - Customer Service
Reply from GLS Denmark
Hi
Thank you for sharing your experience with us 💙
I would really like to help you, but there is no parcelnumber given in your review, and therefore I cannot investigate the matter.
You are welcome to contact us on 76331111 or write to us at kontaktgls.dk 😊
I wish you a wonderful day ☀️
Best regards
Anders D - Customer Service
Reply from GLS Denmark
Hi Hazem
Thank you for sharing your experience with us 💙
I would really like to help you, but there is no parcelnumber given in your review, and therefore I cannot investigate the matter.
You are welcome to contact us on 76331111 or write to us at kontaktgls.dk 😊
I wish you a wonderful day ☀️
Best regards
Anders D - Customer Service
the first thing I noticed
So I bought a game sometime ago. Just got it today. And the first thing I noticed when I got the package was that the DVD was loose. And after I noticed that the top of the cover was cracked on both sides. The box can still close and the DVD looks fine.
11 August 2026
Reply from GLS Denmark
Hi Silver
Thank you for letting us know about your experience. 🤗
We do what we can to have all parcels delivered intact.
We need to have a closer look at the damage to your parcel.
Before we can do that, you must go to our website gls.dk/skade and report the damage.
Once we have received your report, we will look into the matter as soon as possible.
I wish you a good day 💙
Best regards
Anders D - Customer Service
Very good delivery
Very good delivery, quick, no damages to the package, good communication on package location/delivery.
11 August 2026
It was very good
11 August 2026
All good here fast delivery to my door…
All good here fast delivery to my door or local Købmand.
11 August 2026
Consistently reliable and easy to use
Consistently reliable and easy to use, unlike competitors.
11 August 2026
Quick and efficient delivery.
11 August 2026
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