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Glotech Repairs Reviews 

9,594
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff who arrive promptly and diagnose various household appliance issues quickly and efficiently. Many people genuinely appreciate the helpful advice, clear explanations, and polite demeanor shown by the technicians during home visits. Some reviewers were not happy with the unexpectedly high call-out charges and extremely expensive part replacements. A few other people also felt that certain repair diagnoses were completely incorrect, leading to unnecessary expenses, unresolved problems, or ultimately unrepairable appliances. Additionally, some consumers experienced poor communication and unhelpful responses when trying to resolve issues with customer support.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the engineers as professional, polite,... See more

Service

Customers consistently note positive experiences with service, frequently praising professional and polite... See more

Product

Reviewers highlight ambiguous aspects of product performance, as some consumers praised professional... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the quick booking systems,... See more

Price

Users describe ambiguous interactions with price, noting high call-out fees and expensive parts quotes that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked to have my washing machine repaired and slots were available for this to happen from the next day. The booking was easy. The repair engineer, Ben Flynn, was very professional, polite and quic... See more

Company replied

Rated 5 out of 5 stars

I was told that to repair my appliance would be almost as expensive to buy new. Zack was very helpful and clear in his information. It cost me a call out charge but he took the appliance to pieces and... See more

Rated 5 out of 5 stars

I’ve just received fast and professional service from William, a very knowledgeable, professional and polite engineer who has fixed my leaking dishwasher. I live in Farnham. He first visited me a few... See more

Company replied

Rated 5 out of 5 stars

The engineer William was very good. He came as a follow up after the problem had been diagnosed, but seemingly with incomplete information. Yet was able to find a solution to provide a fix without hav... See more

Company replied


Company details

  1. Appliance Repair Service
  2. also in
  3. Refrigerator Repair Service
  4. Repair Service
  5. Washer and Dryer Repair Service

About Glotech Repairs

Written by the company

About Glotech Repairs

Our Services:

Washing Machine Repairs Tumble Dryer Repairs
Oven Repairs Hob Repairs
Fridge Freezer Repairs Cooker Hood Repairs
Dishwasher Repairs Cooker Repairs
Get A New Repair Quote
Find Out More

Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices.

Our Promise To Our Customers and Our Planet

Written by the company

Our commitment
At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.

6-Month Guarantee on All Repairs

Peace Of Mind - Guaranteed

At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.

Contact info

Need Fast, Reliable Appliance Repairs?

Expert appliance repairs across the UK. Book your engineer today!

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(9,594)

2,167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

William did a great job fixing our…

William did a great job fixing our dishwasher at home near Woking. Thank you

17 September 2026
Glotech Repairs logo

Reply from Glotech Repairs

Hi Nick,

It's so great to hear your dishwasher is back up and running after William's visit to your home in Woking! Thank you for leaving a 5-star review.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Replacement drain pump

William visited to fit a new pump in my washing machine. Very happy with the service and work carried out. Everything left clean and tidy and washing machine working fine. Quick, expert and efficient.
Bracknell.

17 September 2026
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Reply from Glotech Repairs

Hi Allen,

It's lovely to hear William provided quick and efficient service during your washing machine repair, while keeping your home clean and tidy! Thank you for choosing Glotech for your repair in Bracknell.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William was very upbeat as a person and…

William was very upbeat as a person and pleasant person to deal with, got on with finding out the problem with my freezer dealt with it and was very thorough and clean i have to say i was impressed and pleased with the outcome and the bill was the right price, what can i say they don t make them like that these days. Thankyou.Glotech

17 September 2026
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Reply from Glotech Repairs

Hi Dawn,

It's great to hear how pleased you are with William's overall excellent service during your freezer repair - from the expert inspection, to the maintained cleanliness of your home! We appreciate you taking the time to leave a 5-star review of your fantastic experience.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Wokingham William came and fixed the…

Wokingham William came and fixed the oven on the time given but first guy didnt bring the oart required even though U had said what make the oven was and what the fault was so needed a second visit which wasnt very efficient for me or them

17 September 2026
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Reply from Glotech Repairs

Hi Lee,

It is very common for appliance faults to require a professional inspection by a technician, so a diagnosis can be confirmed before parts are replaced. In this case, we needed to inspect the fault with your oven first, so we could then order the specific part required to complete the repair.
Despite this, we are happy to see on our records that your oven was successfully repaired by our trusted engineer, William!

Thank you for taking the time to leave a 5-star review.
Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William was excellent he came out to…

William was excellent he came out to Camberley and fixed my machine with no problems. Would recommend.

16 September 2026
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Reply from Glotech Repairs

Hi Suzanne,

Thank you for taking the time to leave a positive review of William's quick repair service in Camberley, and for recommending us to your peers!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

First time fix in Bagshot

William was very knowledgeable, polite and arrived as arranged which is good for Bagshot as the traffic can sometimes be a problem.

16 September 2026
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Reply from Glotech Repairs

Hi Richard,

It's great to hear William provided polite and knowledgeable advice during you repair in Bagshot! Thank you for leaving a 5-star review of your experience.

Kind regards,
Glotech Repairs

Rated 1 out of 5 stars

Booked a day from work

Booked a day from work, repair confirmed for 15th, phoned to see if morning or afternoon, can't tell you, engineer will call you. Nothing, not the courtesy of a call, email or anything. A complete day wasted. There may be some good reviews but I would not recommend them, and the number on the advert is not recognised.

15 September 2026
Unprompted review
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Reply from Glotech Repairs

Hi Clive,

We’re very sorry to hear about the difficulties you experienced with your appointment, particularly as you had arranged to take a day off work to be available. We completely understand how frustrating it would be to not receive the communication you were expecting.

We would really like the opportunity to look into what happened and provide you with a proper explanation, but unfortunately we’re unable to locate your booking from the information provided in your review. Our office team always aims to contact customers as soon as possible if there is an issue with an engineer attending, and where a visit needs to be rearranged, we do our best to offer the earliest suitable appointment.

Please contact our office directly with your booking details so we can investigate this further and help you as best we can.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Great service from William

Great service from William. Would definitely recommend this service to anyone Farnham based.

16 September 2026
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Reply from Glotech Repairs

Hi Naomi,

Thank you for recommending us for repairs in the Farnham area! We will be happy to help you again with any future repair needs.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Dishwasher repair

William diagnosed the problem quickly, ordered the part and fitted it the following week. Professional and reliable repair.

Fleet, Hampshire

16 September 2026
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Reply from Glotech Repairs

Hi Laura,

It's great to hear William diagnosed your appliance and carried out the repair in a quick and efficient manner! Thank you for choosing us for repairs in Fleet.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Excellent service from William

Excellent service from William, who repaired my washer dryer in Cranleigh. He was friendly, professional and knowledgeable, and got everything working again quickly and efficiently.

Really pleased with the service and would happily recommend William to anyone in the Cranleigh area needing an appliance repair.

Thank you, William — great job!

15 September 2026
Unprompted review
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Reply from Glotech Repairs

Hello,

Thank you for taking the time to leave a positive review of our professional service in Cranleigh. It's lovely to hear William provided quick and efficient work during your washer dryer repair.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

The engineer was very polite and…

The engineer was very polite and thorough and done a great job cheers David fuller Farnborough area

15 September 2026
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Reply from Glotech Repairs

Hi David,

Thank you for sharing your kind feedback on our polite customer service and thorough inspections, it's great to know we were your first choice for repairs in Farnborough!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Great service from this company and…

Great service from this company and there engineer Nick, very efficient and friendly l would not hesitate to recommend him for any repairs in the Malton/Driffield area

15 September 2026
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Reply from Glotech Repairs

Hi Paul,

Thank you for recommending us for repairs in the Driffield area! It's great to know you found Nick to be efficient and friendly while on site.

Kind regards,
Glotech

Rated 5 out of 5 stars

We live near Woking

We live near Woking. William came twice to repair our tumble drier with a smile and was hugely efficient both times. We were very impressed

15 September 2026
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Reply from Glotech Repairs

Hi Richard,

We're glad to hear your tumble dryer was repaired efficiently by our friendly engineer, William! Thank you for leaving a positive review of your experience in Woking.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William did a great efficient job…

William did a great efficient job explaining what issue with oven was. Happy customer in Woking

15 September 2026
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Reply from Glotech Repairs

Hi Jamie,

We're happy to hear your oven is back up and running after William's efficient repair work in Woking! Thank you for leaving a 5-star review of our smooth service.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Back in business!

Just had my grill light assembly replaced on my AEG double oven. Came to inspect last week. The part was not available because the oven was over 10 years old. Engineer, Danny was convinced the new part could be easily adapted, and after nearly dismantling the oven we are back in business again. Knew the cost beforehand and after some friendly rapport, dinner in the oven. Many thanks.

15 September 2026
Unprompted review
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Reply from Glotech Repairs

Hi Neil,

It's great to hear that Danny went above and beyond for your oven repair to get it fixed quickly! Thank you for sharing your experience with our expert advice and efficient repair service.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Excellent communications and knowledge…

William has Excellent communications and knowledge of the issue, resolved quickly and shared some insights to prevent reoccurrence. Job in Godalming surrey

15 September 2026
Unprompted review
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Reply from Glotech Repairs

Hi Sam,

Thank you for complimenting our quick repairs and professional advice, it's great to hear that William left a positive impression after your repair in Godalming!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Very helpful

Very helpful and chatty ,

He explained how he would do the repair .

He had a lot of experience in fixing ovens so I felt assured the repair should last a few years which is good when you have a family to cook for and the oven is used all the time .

15 September 2026
Unprompted review
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Reply from Glotech Repairs

Hi Lisa,

Thank you for sharing your positive experience with our expert repair service! It's great to hear that you felt reassured throughout the process, and your oven was repaired successfully.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Was visited for a dishwasher repair the…

Was visited for a dishwasher repair the engineer James was very knowledgeable and able to explain the issue without throwing in tech and jargon. Very polite and professional would recommend

14 September 2026
Unprompted review
Glotech Repairs logo

Reply from Glotech Repairs

Hi Lisa,

We're happy to hear your dishwasher is back up and running after James' quick and knowledgeable repair advice! Thank you for recommending us for professional repairs.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Very pleased with the work done by…

Very pleased with the work done by James to fix our Miele washing machine. Unfortunately he had to come out twice as Miele had sent the wrong parts, poor guy had to travel from Cannock to Leicestershire twice which was a long trek for him.
As regards Glotech, we didn’t have to wait long for appointments and communication was good. Very pleased with the overall service.

14 September 2026
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Reply from Glotech Repairs

Hi Sue,

Thank you for sharing your positive experience with James' resilient and dedicated work, it's so great to hear how efficient he was during your Miele washing machine repair in Leicestershire!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William was brilliant

William was brilliant. He fixed the dishwasher quickly and efficiently and gave great advice for maintaining it. Woking area

14 September 2026
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Reply from Glotech Repairs

Hi Rebecca,

Thanks so much for leaving a 5-star review of William's quick and efficient repair work in Woking!

Kind regards,
Glotech Repairs

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