Elyka P. with Glow Melanin chat support took excellent care of me. She responded to an inquiry I made about my facial scrub and determined that it needed to be replaced and immediately processed a rep... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ive been using for approx 6 months or more and I love their products, I see results and are happy with them. Takes consistency and patience as in everything else you care about with yourself. Love on... See more
Great customer service. I decided to cancel my Glo Melanin subscription primary because I had not had a chance to evaluate it before my 2nd order was due to ship. As directed I sent an email with my d... See more
I got my shipping problem resolve in almost record time. This has been one of the easiest order corrections I’ve experienced, I had informed informed the help chat that I had yet to receive my order i... See more
Company details
- Wellness Center
- Beauty Product Supplier
- Cosmetics Store
- Health and Beauty Shop
- Skin Care Clinic
- Skin Care Products Vending Machine
Written by the company
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Contact info
United States
- glomelanin.com
Breach of guidelines
Amazing glow that always adds shock to…
Amazing glow that always adds shock to people when (if) I tell them I’m 38 🤭
I was skeptical at first because…
I was skeptical at first because there’s so many brands claming to work, but I have to say I’m very happy with the results. I have been using it for about two weeks now, and my dark spots have already lightened up. And I’m super excited to see my results long-term.
I don’t think there’s enough room for…
I don’t think there’s enough room for me to write about my amazing experience with this company!! I reached out to them as I had ordered two products and one came half full as it leaked out in the bag. But thank God for Rio!!!
immediately Rio responded and took care of the issue right away. Hands down for whoever hired Rio the best in the business. The best in customer service appreciate the prompt response. I will definitely be ordering more in the future love small companies, they go the extra mile.
Outstanding Customer Service
My first order was delivered to the wrong address by UPS. I reached out to customer service and they were exceptional in rectifying the issue. Elyka went above and beyond for me. Making sure that all my information was correct so a reshipment could be make. They have a new repeated customer.
I really enjoy my turmeric lip balm
I really enjoy my turmeric lip balm. Just recently ordered the African net sponge and it’s amazing! I’m a forever customer!
Updated Address
I recently placed a new order and the shipping address was my old address. I reached out to customer support to ask if they could please update my address, and the experience was amazing. Rio was awesome and made sure to keep me updated on the address change. If you have not ordered, please do. The products are amazing!!
My experience was great
My experience was great. Rio was a big help, very professional and kind. I appreciate the service!
I love the products and the customer…
I love the products and the customer service is A+. I am a lifetime customer for sure.
Elyka P.
Elyka P., and the rest of her team were very helpful in resolving an issue with my delivery. So far I'm loving my new lip balms, they have my lips extra soft!
My experience was fast and pleasant
My experience was fast and pleasant! There was a mix up and Rio helped me out quickly. Kind and thorough. I really appreciated the support. Thank you Rio!!! Great employee!
Rio’s customer service was very helpful…
Rio’s customer service was very helpful and fixed this issues right away.
I started using the products in April…
I started using the products in April and already seeing a major difference and the complements on my skin keep coming. This is hands me down the best skin care for my skin. As a Holistic practitioner I am particular about what goes on and in my body. This is by far the best! Thank you 🙏🏾
Amazing service!!!
I purchased the tumeric & lip balm
I purchased the tumeric & lip balm, and I wasn’t sure at first but decided to give it a chance. I recently developed dark discoloration and dry lips due to my eczema. My first experience with eczema on my lips and so I purchased this lip balm. It’s been 2 going on 3 weeks, I use it everyday all day even before bed and I am amazed at the results. My lips are definitely lighter. The dryness is gone. I will continue to use it until my lip is back to my desired natural color if possible. Trust the reviews, I didn’t at first. Too many scammers, but this time it’s a happy ending for me.
Fast Response
The response was very quick which for me is very helpful and it shows that they care.

Reply from Glo Melanin
Good Customer Service
I received a response regarding my damage delivery less than 24 hours after notifying the company. They even shipped out another order. Great customer service. I'm hoping the replacement arrives undamaged.

Reply from Glo Melanin
Glo Melanin!!! Awesome!!!
I’m loving every product I have received! I can see a difference from day one to day 14. I have never been this level of satisfied with a skincare product! I love how none of the creams or oils leave my skin feeling oily. I sweat easily and a lot however, Glo Melanin doesn’t trigger sweating like crazy.

Reply from Glo Melanin
I love the product
I love the product. For my severe PCOS girls it lightens the dark areas but does snot remove (have not found anything that does). Overall skin is glowing and breakouts are almost close to none (I may get a pimple every 3 months or so). I receive my products in a timely fashion.

Reply from Glo Melanin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.