The scaffolding I ordered was due in stock and when it was a day late they called me to let me know. It actually still arrived in the delivery window. The delivery guy was also very nice, phoning whe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The scaffolding I ordered was due in stock and when it was a day late they called me to let me know. It actually still arrived in the delivery window. The delivery guy was also very nice, phoning whe... See more
Company replied
I ordered ladders which were delivered by a courier service but found these to be damaged. I contacted the seller by email and attached a couple of pictures of the damaged and was told that the replac... See more
Company replied
I was dissapointed as there was no contact about delivery until the morning the item was out for delivery. When the Hop ups arrived they weren't like the picture they were being advertised as and if i... See more
Company replied
My old steps had given tremendous service, having been used and abused on numerous building projects and repaired many times. So, where to get a replacement? I have had a set of extending ladders fr... See more
Globe Ladders has been manufacturing and supplying ladders and access equipment since 1972. Our quality products are matched by an equally quick and reliable service. The wide range of equipment available covers all applications from heavy industrial use to lightweight DIY work. Browse our extensive stock of ladders and discover the right ladder for your needs.
Unit 2, 57 Waterside, WR11 1JZ, Evesham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Globe Ladders Ltd

Reply from Globe Ladders Ltd
Our new ladder came in good time and was easy to receive.

Reply from Globe Ladders Ltd
Excellent service. The ladders were delivered very promptly, well wrapped and undamaged.
I would definitely buy from this company again.

Reply from Globe Ladders Ltd
Pleased with my Zarges ladder.
Good response from Globeladders.co.uk on small issue. Very helpful, easy to reach by phone and email. Zarges instruction booklet very good. My best ladder buy.
Tom

Reply from Globe Ladders Ltd
Quality service. The lady is 10/10 who deals with you. Best ladders around.

Reply from Globe Ladders Ltd
Always shop here for my ladders. Great customer service and very helpful on the phone.

Reply from Globe Ladders Ltd
Extremely helpful, they gave me advice so I could choose the right step ladders. Very pleased with purchase.

Reply from Globe Ladders Ltd

Reply from Globe Ladders Ltd
I recently ordered a Lyte extension ladder from Globe Ladders after doing some research on various vendors. I was very pleased with the customer service that Anita provided throughout the process as we did have a small issue with the courier. I had paid extra for next day delivery but Anita called me as soon as I had made the order to advise that I had missed the cut off time. We subsequently arranged another specific date but unfortunately due to a problem at the courier company the ladders did not arrive on the date expected. After discussing with Anita, and her helpful intervention, the situation was resolved with delivery next day and Anita kindly offered to refund the additional delivery charge. Ladders are very bulky items and tricky to deliver but I was very pleased with Globe and would certainly use them again.

Reply from Globe Ladders Ltd
A simple & straight forward ordering process on website and quick delivery. Item exactly as described and excellent quality.

Reply from Globe Ladders Ltd
Fantastic company very easy to deal with and was delivered on time

Reply from Globe Ladders Ltd
Arrived sooner than expected and the products are just what we hoped for.

Reply from Globe Ladders Ltd

Reply from Globe Ladders Ltd
Ease of order, prompt response from Anita, everything was done as requested
Perfect
Thankyou

Reply from Globe Ladders Ltd
I haven't received my order so I can not rate you positively. I also haven't received any communication from you about my order. Not very happy.

Reply from Globe Ladders Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.