Global Work & Travel Reviews 

3,915
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, patient, and informative throughout the early stages of planning their upcoming trips. Travelers also mention that the online platform is very easy to navigate, while initial orientation calls provide reassuring and detailed information about the entire process. Some people were dissatisfied with the lack of practical assistance regarding promised job placements and accommodation arrangements abroad. Reviewers noted that communication became very limited once they arrived overseas, leaving customers to handle heavy logistical challenges entirely on their own.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that coordinators are friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy and stress-free the website... See more

Service

Customers consistently note positive experiences with service, highlighting that coordinators are extremely... See more

Holidays

Consumers find holidays to be a source of great excitement, with many reviewers feeling well-prepared and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Global Work & Travel has been nothing short of awesome! They've been as personable as you can get and it makes the whole process so much easier!

Rated 5 out of 5 stars

David did a great job getting me through all of the necessary steps to finally book a flight! All the details of the process were laid out very well! He was very attentive and answered any questions I... See more

Rated 5 out of 5 stars

Jack was friendly, easy to talk to and very knowledgeable. He was clear and concise with the information for multiple trips and cleared up any questions I had. The global work and travel website is ea... See more


Company details

  1. Travel Agency

Written by the company

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,915)

967 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would never suggest this company to…

Would never suggest this company to anyone ever.

Some staff are very rude and will try and strong arm you into buying their product or flight as "its the best there is" when its +£500 over what you could find else where and youd end up doing everything yourself which is not what I paid the money for and when you cancel they dont give you any of your money back and give you half of it back in credit to use in their company.

Safe to say never using that and would suggest to anyone looking to do something with them to look elsewhere as they are overpriced and very forceful in trying to get you to pay on the spot.

31 July 2026
Unprompted review
Global Work & Travel logo

Reply from Global Work & Travel

Hi Jack,

Thank you for sharing your feedback and we are saddened to hear you feel this way.

Our cancellation terms are outlined in our Booking Terms & Conditions, which customers must review and agree to before booking.

We offer Flexi Fares as an optional benefit for travellers who want extra flexibility before locking in their flights, but customers are also welcome to arrange their own flights should they wish.

Our team is always here to support and assist our travellers throughout their journey.

We wish you all the best for your future travels.

Global Work & Travel

Rated 5 out of 5 stars

Kayla was just absolutely amazing!

Kayla was just absolutely amazing! She explained everything in the perfect way for me to understand and she brought me so much reassurance that this is the right trip for me.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Global Work & Travel…

My experience with Global Work & Travel was absolutely excellent. Jordan walked me through the entire process and answered any questions I had. He was bubbly and personable from start to finish and was extremely patient when we had any technical difficulties. It was a big relief to have Rory, my trip coordinator, throughout my booking process. Rory answered any questions I had and ensured that I could contact him if I had any concerns or questions at any time in the future. The entire process was taken care of for me; any stress I was experiencing during the process was lifted thanks to the incredible staff at GW&T. Thank you to the amazing staff who made my experience so easy and stress-free.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice Staff, easy Booking Process

Charlie was a great Trip Coordinator. He always made sure that I understood every step and made me feel comfortable, he took his time with explaining things and answering all of my Questions, which I really appreciated. Overall all the Staff that I was talking to, were really nice and helpful.
The Booking process is really easy and understanding

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Supportive and Efficient

Nicole was friendly, thorough and highly efficient throughout the phone call. She covered all necessary information clearly and encouraged questions at every stage. Her approachable manner made it easy to feel at ease and get excited about the trip!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Would Recommend

I spoke to a really nice guy who explained everything thoroughly and in detail. I feel much more confident that this is the right decision for me!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

So welcoming and supportive!

My welcome call made me feel so much better about my trip and plans to be apart of the Global work and Travel. I got so much information that I needed to help me get started and to understand the whole process. It was so much help and I appreciate it so much!!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Will has looked after me throughout my…

Will has looked after me throughout my experience with global work and travel, he’s been hands on with answering my questions, even when I’ve needed to ask multiple times for reassurance! I would recommend him every time to assist with travel plans.
Thanks again Will! Looking forward to getting to Australia😊

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Informative and an easy process

The people I spoke to over the phone where really helpful and made the whole process very easy to do whilst also making sure that I understood everything that I would need and would be doing. At this stage I would recommend people use global work and travel if they wanted to go on a working holiday.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Calmed my nerves with any worries and made me more excited for the trip than I was before

28 July 2026
Unprompted review

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