Global Work & Travel Reviews 

3,915
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, patient, and informative throughout the early stages of planning their upcoming trips. Travelers also mention that the online platform is very easy to navigate, while initial orientation calls provide reassuring and detailed information about the entire process. Some people were dissatisfied with the lack of practical assistance regarding promised job placements and accommodation arrangements abroad. Reviewers noted that communication became very limited once they arrived overseas, leaving customers to handle heavy logistical challenges entirely on their own.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that coordinators are friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy and stress-free the website... See more

Service

Customers consistently note positive experiences with service, highlighting that coordinators are extremely... See more

Holidays

Consumers find holidays to be a source of great excitement, with many reviewers feeling well-prepared and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Global Work & Travel has been nothing short of awesome! They've been as personable as you can get and it makes the whole process so much easier!

Rated 5 out of 5 stars

David did a great job getting me through all of the necessary steps to finally book a flight! All the details of the process were laid out very well! He was very attentive and answered any questions I... See more

Rated 5 out of 5 stars

Jack was friendly, easy to talk to and very knowledgeable. He was clear and concise with the information for multiple trips and cleared up any questions I had. The global work and travel website is ea... See more


Company details

  1. Travel Agency

Written by the company

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,915)

967 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff

Loved chatting to Kayla about my application for this experience. It was smooth sailing, she was encouraging and helpful. Made it easier for me to answer questions, especially for vulnerable questions about my experience, my childhood and my choice to joining the Global Work and Experience community!!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Kayla is the goat

Kayla is the goat, made me feel so supported and gave me so much helpful information. I’m so excited for my trip to Canada

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic call

Energetic and professional energy throughout our call, all the while being clear and thorough. Feel very prepared for my upcoming trip

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Kayla is Awesome!

Kayla had great energy and was super friendly. You could definitely tell she's passionate about travel. She answered all my questions and we were able to get through everything and go over the whole process fairly quickly. I'm really looking forward to the trip and hope things work out but I know if it doesn't I'm in good hands.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Top Tier Service

I really enjoyed my call with Kayla today. She was very helpful and assisted me with all my questions regarding the upcoming trip. I am very grateful for her assistance today.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Lacks paid employment connections

I asked a simple question regarding the working holiday program and the connections they have in the UK and Canada to work within the international NGO space to then only be told they don't have those connections but I could do an unpaid internship program. Its Absolutely ridiculous in this day and age to offer unpaid internships, it was also very clear that the agent I was talking to had no idea as he thought I was requesting to be given a specific role.

3 August 2026
Unprompted review
Global Work & Travel logo

Reply from Global Work & Travel

Hi Ashleigh,

Thank you for your feedback.

Our Working Holiday trip is designed as a cultural exchange experience. The typical job types and locations we have are outlined on our website. We don't guarantee specific job types or locations, and our program does not offer job matches with NGOs or within international relations.

When you contacted us about opportunities in this area, our team explained that these aren't roles offered through our Working Holiday trip.

While we appreciate this wasn't the outcome you were hoping for, we believe our team provided clear and accurate information to help you make an informed decision before booking.

Global Work & Travel Team

Rated 1 out of 5 stars

Awful company + scam

Awful company. Dont care about anything but making themselves money. Do not use this site! The support is one of the worst I've seen yet, they completely turn on you when you change your mind. PLEASE AVOID

23 June 2026
Unprompted review
Global Work & Travel logo

Reply from Global Work & Travel

Hi Jackson,

Thanks for sharing your feedback. We’re sorry to hear you feel this way. Supporting our travellers is something we take very seriously.

We’ve been helping travellers create life-changing experiences overseas for 18 years and have supported over 120,000 travellers, with an average 4.7-star rating across multiple third party review platforms.

We’re always committed to supporting our travellers throughout their journey if you have any further questions feel free to reach out to our team.

We wish you all the best with your future travels.

Global Work & Travel

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