Global Payments UK Reviews 4,389

Mobu Miah was incredibly helpful. He communicated clearly and he was very efficient. He also provided really helpful explanations and had me set up within a day. I would highly recommend Mobu.

I have been talking with Charlie Sweeney regarding setting up my business to take mobile payments. Right from the initial chat, he has been so professional and patient with me. I am not that tech savvy, but Charlie guided me through the set-up of the card reader and we made a practice payment so I was confident that the system would work when I first used it. Would not hesitate to recommend Global Payments to anyone. Thanks

Renewal
Azizi Arthur helped with the renewal of our contract and gave us a really good rate. Emails and queries are always answered quickly and efficiently. Would recommend. Thank you

From the start of enquiring online to chatting to one lady, to the set up by Charlie (Sweeney) was amazing. Our business was set up with a card reader in no time at all. It was so quick that I panicked it was a scam at first. I would highly recommend Global payments and Charlie. Thank you so much. Here's to making our business payment's easier 🙂

Mo support to get the relevant request and compliance was exceptional and overall was pain-free as we thought it was going to take months of requests and details; Thank you Mo for making the process as speedy as possible

Cole was very professional and helpful. He dealt with my query quickly and efficiently.

Cole was really helpful organising an additional card machine and also renewing our rates at a cheaper price.

Azizi is extremely friendly and helpful; he gives me confidence that he will always try to offer the best deals for our Company.

Great , fast service

Delt with Mobu Miah with ordering a card machine, very impress in how quickly the order was processed and delivered.

Catastrophic Communication and Unlawful Withholding of Company Funds!Our company uses a POS terminal from Global Payments. On 14.10.2025 , a transaction of EUR 2,500 was processed through the terminal, which Global Payments subsequently blocked as a preventative FRAUD reserve.Despite the fact that we duly provided ALL requested documentation to prove the legitimacy of the transaction, and were officially informed in writing that the "CASE is closed" (Case Number: FRD-22656), the company ignore us to return the blocked amount of EUR 2,500.For several weeks, we have unsuccessfully contacted Risk Management, Fraud, and Customer Support. My emails are unanswered, phone urgencies lead nowhere, and a helpdesk request has been ignored.I demand a public explanation from Global Payments and the immediate return of the EUR 2,500 that you are unlawfully retaining. Such conduct (closing the case without releasing funds and zero communication) is unacceptable for a business partner.

Terminal makes life easy

Had a friendly and efficient response from Charlie Sweeney , prices quoted and agreement signed.

Cole Langland explained the Global Payments rates and card charges very clearly, giving excellent visibility and clarity throughout. My queries were addressed promptly and efficiently, which made the process straightforward. Overall, it was a very pleasant and smooth contract renewal experience.

Great service by Azizi Arthur!

Catastrophic Communication and Unlawful Withholding of Company Funds!Our company uses a POS terminal from Global Payments. On 14.10.2025 , a transaction of EUR 2,500 was processed through the terminal, which Global Payments subsequently blocked as a preventative FRAUD reserve.Despite the fact that we duly provided ALL requested documentation to prove the legitimacy of the transaction, and were officially informed in writing that the "CASE is closed" (Case Number: FRD-22656), the company ignore us to return the blocked amount of EUR 2,500.For several weeks, we have unsuccessfully contacted Risk Management, Fraud, and Customer Support. My emails are unanswered, phone urgencies lead nowhere, and a helpdesk request has been ignored.I demand a public explanation from Global Payments and the immediate return of the EUR 2,500 that you are unlawfully retaining. Such conduct (closing the case without releasing funds and zero communication) is unacceptable for a business partner.

It was a very friendly informative and professional experience.
I would definitely recommend this service
Mobu was particularly helpful and a pleasure to chat too

Good customer service, Cole was very helpful.