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Glassworks710 Reviews 

478
•
TrustScore 4.5 out of 5

4.7

Glassware Store
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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a truly great experience with this company. Many buyers frequently highlight the exceptionally fast delivery times and the securely wrapped packages that ensure all delicate items arrive safely in pristine condition. Consumers consistently praise the premium craftsmanship of the glass products, noting that the incredibly helpful team always provides wonderful overall great customer service. However, some people also noted occasional minor issues, such as missing promotional extras or unexpected product defects negatively affecting daily usability. A few reviewers experienced specific difficulties with components not functioning properly or shipments arriving completely without expected complimentary merchandise items.

What people talk about most

Product

Clients share positive opinions on product quality, praising the skilled craftsmanship, premium feel, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting amazing and top-tier support.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the fast dispatch and speedy... See more

Quality

Customers had positive experiences with quality, highlighting excellent craftsmanship, premium feel, and... See more

Staff

People report positive experiences with staff, praising them for being consistently helpful, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing little family run shop. There were slight delays in shipping (No fault of Glassworks) & they personally emailed to apologise/offer a refund. I didn’t mind waiting and it was worth it! The to... See more

Rated 5 out of 5 stars

Really happy with how these guys communicate.. unusual payment method but no problems with that and I received my order on time so happy days.. also some complimentary terpy pearls which was nice so t... See more

Rated 5 out of 5 stars

Once again, the ideal buying experience. Bruce again hooking me up with the goodies, great quality products and everything arrived safely. Cannot recommend these guys more!

Rated 5 out of 5 stars

I couldn’t be happier with my order from Glassworks 710. I picked up a Dok Puffco topper, Jebb Glass Puffco topper, Mothership banger, Mothership marble, Robertson Zoo Tube, Puffco Pivot, Damasc... See more

Company details

  1. Glassware Store

Written by the company

Welcome to Glassworks710. The UK’s favourite source for Bangers, Carb Caps, Dab Rigs, Dab tools, Inserts, Pendants and all things 710.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

478 reviews

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4.7

All reviews

(478)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

DONT BUY FROM THIS COMPANY

Brought an item from this company, all is well until the item arrives used, scuffed, cracked and smelly. Offered a return label and then retracts the offer, first Bruce blames the maker, then insinuates it’s me, says it’s brand new but even when proof of speckled resin stain were sent he still insists it’s new. Offers a return label then makes excuses he has to refer to management he is the Manager. Unfortunately I have had to report it as he is refusing to refund a damaged product

8 July 2025
Unprompted review
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Reply from Glassworks710

Customer Purchased Rig 28/06/25, Left 5* Review below:

"This is an amazing company, extremely helpful Bruce goes above and beyond for customer satisfaction. The quality quality of the items are exceptional, not being an easy customer for personal reasons. Bruce was so patient and understanding for all of our needs and responds very quickly to messages. Shipping is superfast and carefully packaged. Overall, a perfect company you definitely can purchase with confidence. Thank you"

Cracked Rig, and then tried to return after 18 days. Updated review to 1* after we rejected the return, as it was miles outside of the returns window.

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