Glasses.com Reviews 1,859

Excellent prices, quick shipping and delivery. Magnificent work.

I got the order 5 days early exactly what I ordered perfect fit thank you so much my wife is ordering hers there to.

The quality, price and delivery all exceeded expectations

I like them Shopko did not do a very good job for the past three pairs of glasses I had you guys pulled through I'd like what you have and I will continue going with you guys great job

This was my first time ordering glasses online. Glasses.com made the experience quick and easy. I was able to do everything on the website. Very easy! I'll be ordering again ☺️

I thought the website was super easy to use. I knew I was getting high-quality eyeglasses for a reasonable price because my insurance also recommended your website. I received my glasses in less than a week.

Being able to use my insurance to bring down the out of pocket cost online was a game changer. Plus i got my glasses in 2 days, which was awesome.

Glasses.com has a system that works well to get glasses you want, not the limited selections in stores. Even a 78 year old guy like me can enjoy the process. My second pair once again fulfills my expectation well.

Great experience

This was a very seamless transaction - using my vision insurance was almost stupid easy. And the options, the deals, etc., was great. The option to have 2-day shipping was also great! I have purchased from other online glass companies, and I will most definitely be returning to this place!

It was easy to use and I got a super fast delivery!

If you even think a return is a possibility do NOT order! Their return process is awful. While it seems fairly easy to box everything up and ship it back, getting your funds back is a hassle. The amount of time they tell you it takes to receive a refund is way longer than most places (10-15 business days) and even after that ridiculous amount of time you still don’t receive your money back. I regret using this company and should have stuck with purchasing in store like I usually do.

Glasses arrived as promised.
Excellent price, the glasses work perfectly.

Glasses arrived with the wrong prescription.

Wrong precipitation. The. Second pair arrived defective frame. Its frustrating.

Great options. Quick results. Able to do it from home

Excellent service. I've been using glasses.com for years. My glasses are perfect everytime.

They'd wasted 2 weeks of my time kept claiming something was wrong with my prescription and refused to send me glasses for it even though I used the same prescription locally before with no issues.

First time user of glasses.com, the selection process was pretty straightforward, choose your frames (check size!), enter prescription and options, (I had transitions and progressive lenses) then enter insurance for an instant "rebate" (I ended up paying $30 out of pocket).

I made a mistake so I called customer service to change it. They are chatbots, UNLESS you hit the "not calling from mobile" option and then I got the most helpful customer service person ever, (Ariel?) she cancelled the order and insurance claim then told me to reorder. Not a problem.
The glasses arrived almost a week early, they fit perfectly, not only were the lenses good, they put a QA note in to tell me the exact readings, (there's a tolerance on the prescription settings).
First impressions count, will absolutely use them again. Well done!!