Customer service is non existent the quality of the clothes are disgusting especially for what I paid. I have to use there portal to return and get charged a further £4.99 for returning damaged items.... See more
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Founded in 2019, Glamify fashion is a trend-led fashion retailer. We are the ultimate go-to for the stylish generation of savvy, fast-fashion obsessed females with clothing to fit every style, from the fashion follower to the trend setter. Forget all those major “nothing to wear” dilemmas. With new styles added daily, we are constantly serving the millennial girl with all she needs to be inspired. Our collections are influenced by bloggers, celebrities and fashionistas from across the globe, bringing you the champagne lifestyle with a lemonade budget.
Contact info
5, Hurlston Court, Scarisbrick Business Park, Scarisbrick, Ormskirk, L40 8HN, Lancashire, United Kingdom
- customerservice@glamifygroup.com
- glamifyfashion.com
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They Received my return 3 weeks ago &…
They Received my return 3 weeks ago & still not got my refund!!
Ordered a pair of cowboy boots last…
Ordered a pair of cowboy boots last minute from Glamify Fashion for my daughter for a festival. They arrived he next day at her university in Bournemouth 🥳 amazing service. They were shipped almost as soon as I payed. Amazing boots for the price and my daughter absolutely loved them as they finished off her outfit beautifully. Thanks guys for the amazing service. I will definitely be ordering from you again real soon. *****
Waiting over 3 weeks for refund and…
Waiting over 3 weeks for refund and still not received. Appalling service
Very disappointed
Very disappointed , sent my order back almost 3 weeks ago and still waiting for refund, will not be ordering again
Never ordering from this site again
My returns were received on the 7th and 8th of May and 3 weeks later I still have not received my refund. I have contacted multiple times and nothing has been done.
This is after I payed £5.99 express delivery and my order took longer to arrive than regular delivery.
Terrible customer service I’ve emailed…
Terrible customer service I’ve emailed countless of times and nobody’s gotten back to me ordered dresses last week to go on holiday this week next day delivery still haven’t received a email update or anyone email me back
Poor customer service
Sent a refund back which was received on 8th May. Emailed twice and still haven’t even received an email to say they have received my return. Only that they are busy. Only for me tracking the return am I able to see that it has been delivered. Ridiculous services and won’t be shopping here again if I have to hound for my money back because the items are cheap quality.
Ordered on Monday evening & said I…
Ordered on Monday evening & said I wanted them by Saturday. They were here by Thursday & I’m in Dubai 🙌🏻 Excellent service & love my dresses. Thank you so much x
Poor customer service
Ordered an outfit and wanted to replace for a different colour. Sent the item back and instead of a refund requested store credit.
Iv waited 11 days now for a code and the wedding has passed it’s ridiculous they emailed me back to say sorry it’s taking a while we are busy, so had the time to answer the email but not give the code it makes no sense … Why not put the bloody code in the email will never use this store again… wish I had requested a refund not a credit as it’s now of no use to me after waiting 14 days.
Update now day 17 still no code so the 14 day timeframe promised isn’t true
I sent something back which was…
I sent something back which was received on the 28th of April.. had an email regarding the refund twice now and still nothing.. seems like a regular thing with this company regarding refunds. Please avoid!
Original Order: 236758
Been over 14 working days and I will now have to resort to the financial ombudsman
Very disappointed
Still waiting on a 2nd refund…
Still waiting on a 2nd refund absolutely a disgrace 4 weeks nothing please do not buy absolutely joke of a company im taking it to ombudsman now and I won't stop
Can’t recommend this company enough not…
Can’t recommend this company enough not only is there clothing gorgeous the quality off the clothing is second to none excellent delivery service and great customer service they have clothing to suit any event 🥰🥰
Delighted I took a chance :)
Ordered a dress I'd seen on Tiktok in a shop window in Paris, found it on Glamify and it's literally the exact same one down to the material but half the cost on I couldn't be happier it's so so nice and arrived so quickly I'll definitely be ordering from here again!
I ordered an outfit for Saturday…
I ordered an outfit for Saturday delivery this Good Friday with little hope I would get a last min outfit with it being bank holiday and it arrived within 3 hours of me ordering it. I was honestly in shock, incredible delivery service!
Glamify scammed me
Glamify scammed me! I clicked a link from a girl reviewing the same lip stain billie eilish uses on tiktok, it sent me to glamify page to purchase, The picture on the order was of sachel lip stay-n in true nude and what I recieved was some fake knock off version called lakerain in brown... waiting to hear from them for my refund! Appalling!
I can not thank the team enough for…
I can not thank the team enough for their excellent customer service, last minute Annie left it too late to order for next day and they kindly packed an order for me, and met me at the aintree pop up shop at 6pm. The order was placed at 5.25 and I had it in my hands at 6pm. If that’s not exceptional customer service I don’t know what is, and not to mention the dress and boots were stunning! Will definitely be ordering again thank you again girls now I can go and enjoy Mother’s Day!
I love ordering from gamify always good…
I love ordering from gamify always good quality. Had a small issue with my last order and after a very quick response from them my issue was resolved. Great customer service, and great cloths.
AVOID
AVOID! AVOID! AVOID!
I placed an order for two pieces of clothing for a total amount of £170 in November 2024. Sadly, I wasn’t happy with the quality of the faux fair coats so decided to return both.
I returned the items in November 24 and have not received a refund until today’s date.
I have been provided with a non existent / fake tracking number and I cannot prove that they received the parcel back from me.
I regularly contacted their customer service for help but was either told that there is a delay in refund or warehouse cannot locate my return.
It turns out I am not the only customer who was left without a refund.
Glamify Fashuon unlawfully kept my money - £170 and keep lying to me that they never received my return.
Absolutely disgusting service!
Good Service.
Have placed 2 separate orders with Glamify and both came very quickly, hoodies are lovely and great quality. Had an issue with a discount code on my first order so DM’d on instagram and was replied to fairly quickly and code sorted out for me. All in all good service. Thanks.
Still no refund …
Returned coat two weeks ago at cost after paying for delivery and no refund yet !!! Still waiting and no word! Avoid this company !!!
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