Glacier Insurance Company Reviews 

1,294
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being kind, helpful, and professional, making the process quick and easy. Many people highlight the affordable pricing, often finding rates significantly cheaper than expected or previously paid. The overall service and user experience are frequently described as fast, simple, and without hassle. However, some customers also noted dissatisfaction with customer service, citing slow response times and unacceptable wait times. A few other people also felt that the website was problematic, experiencing issues with online account access and printing documents.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Price

Customers had positive experiences with price, consistently finding affordable and competitive rates for... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication skills, quick... See more

User experience

Consumers find the user experience to be positive, often describing it as quick, easy, and efficient. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Rated 5 out of 5 stars

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

Company replied


Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(1,294)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Fast and friendly customer service. Great rates. And able to purchase online. Hassle free.

19 January 2026

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