GK Figure Worldwide Reviews 

300
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality of the products, often noting that items arrive well-packaged and undamaged, making the wait worthwhile for unique finds. People frequently mention the careful handling of packaging, which ensures the safety of the items during transit. However, some people were dissatisfied with extremely long delivery times, with some orders taking over a year to arrive, and pre-order release dates frequently getting pushed back. Reviewers also reported issues with communication, citing slow responses and a lack of updates regarding their orders, which sometimes led to products not being received or deposits not being returned. Additionally, some customers received faulty or broken figures, and in some cases, were told to repair the items themselves, leading to dissatisfaction with both product quality and customer service.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with their... See more

Quality

Customers consistently note positive experiences with quality, often praising items for arriving in perfect... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some expressing satisfaction and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting prompt delivery and packages... See more

Response time

Users describe ambiguous interactions with response times, with many reporting significant delays in email... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the statue quality, came packaged perfectly with tons of cushioning to make sure the parts are safe. My only issue was just a minor lack of communication, as it had taken so long to hear any u... See more

Rated 4 out of 5 stars

The packaging is handled with care, though orders take a great deal of time to deliver - my items did not arrive until a year and a half after purchase due to standard ocean freight shipping.

Rated 2 out of 5 stars

The Lycaon figure is fantastic and such high quality. It would have been perfect without one issue. His right leg (the leg that supports the figure to the base) either does not have the magnet built i... See more

Rated 2 out of 5 stars

I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive. Their feedback is slow and... See more


Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(300)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never received the figure

I never received the figure, delays in receiving the order, you send messages to the contact email and they do not answer or they answer after months, the worst store I have been able to place an order in, I ended up canceling it

1 April 2023
Rated 5 out of 5 stars

Good Company

They are legitimate! The pricing was amazing and the shipping price was also good. It will take a long time to ship but well worth it if you want to get your items at a cheaper price!

8 May 2023
Rated 1 out of 5 stars

they separated me from my bd (gintoki)

i never write reviews ever but they sent me this link via email and were like “how were we ^__^?” oh? this b!tch wants me to snitch so i will

I preordered a limited edition figure in March last year and the release date was a few months from the time i placed the order so fast forward to SIX MONTHS past the release date and my shi is not only nowhere to be found it didn’t even ship! which reminds me of this lie “If the item(s) fail to ship after 6 months from the Estimate to Arrive (ETA) month provided at the time of purchase, customers are entitled to a full refund of the purchase amount.” they thought i wouldn’t notice lmaoo

i tried contacting customer service and sent emails nonstop but it was futile cuz nobody responded and it stayed like that for months but i didn’t give up i kept nagging i spent $416 TF

when they finally responded they told me the item i PREORDERED was out of stock? hmm “Cancellation will be done automatically if product out of stock” this yall? they had the audacity to offer me a 50% coupon as an apology JUST GIVE ME MY MONEY i asked for a refund they agreed then took sooo long AND the amount was deducted mind u they would’ve never considered responding until i threatened to take it to court so yea run away if u value ur money.

12 March 2023
Rated 4 out of 5 stars

beautiful but fragile

Your product are great but one part came brocken so I had to repart it myself and for a +600$ statue it's kind of sad you don't have spare parts to help your customers. (It was the belt on the back so not a big piece of the statue)

19 February 2023
Rated 5 out of 5 stars

I love GK and i recommand

I don't agree with the bad ratings i read, but maybe we didn't have the same experience.
I ordered 7 resins, 2 received , still waiting for 5.
The quality is really good, packaging is perfect, and if a piece is broken, you send a picture and GK do their best to send you a replacement.
You just have to be patient, generally 6 months i would say If you pre order, 1 month and half maximum if it's a ready stock, and i live in France.
I love this website, it's much cheaper and better quality compared to what is sold in France.
Thanks GK, keep going !

25 January 2024
Unprompted review
Rated 5 out of 5 stars

I love the figure

I love the figure, 10000/10 shipped accordingly, the price was worth it honestly, I was a bit worried with how they explained it could be different from the image but it wasn’t off at all, very beautiful, thank you!!

31 January 2023
Rated 1 out of 5 stars

Don't buy there

Never have I ever experienced so much discomfort while ordering there.

I never received a notification after requesting for an update.

At the end I cancelled my order while I can (180 days PayPal) .

Would not recommend. Trust me

19 January 2023

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look