GJ is a great chap to do business with, his customer focus is second to none I broke a tool last week and sent it back to him arriving Thursday and it’s been retuned to me by Tuesday. His tools... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd been considering an EPG upgrade for some time so took the plunge and bought the GJ locks EPG MK4, the build quality is fantastic, it's a beast. Like a few on line say, it takes a bit of getting us... See more
First time experience with this company and I liked it. Perfect packing and well timed delivery. Though sometimes I feel the delivery charge is too much because I bought something that is of a low va... See more
As always, outstanding service, communication and tool. After buying the EPG few years back I then went on to buying a few of the mortice decoders and pin and cams. The obvious step was to start... See more
Company details
Written by the company
Our tools are born out of a need to find a better easier way to non destructively open the many different locking systems that are in the UK today. Whether it's lock bypass, lock decoders or good old fashioned hand picking we have the tools to help today's Specialist Locksmith and members of the Security Services succeed in their goals.
Contact info
Carn Wen, CF31 5BW , Mid Glamorgan, United Kingdom
- 07870 282553
- contact@gjlocks.co.uk
- gjlocks.co.uk
4.9
Excellent
823 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good as it gets
24 February 2026
Another win for GJ LOCKS
I have used GJ Locks numerous times for tools, and not once have they faltered. Their products are quality-built and consistently exceed my expectations. When I was in the market for a new EPG, I researched other brands but ultimately returned to GJ Locks. In my opinion, their build quality is specifically engineered for a demanding work environment
-the tools are robust, professional, and more than up to the task. While no tool is guaranteed to open every lock, I haven't had a single failure yet. I'm incredibly impressed and expect to get many years of reliable use out of this EPG.
2 March 2026
Ordered your set of 3 thumbturn bypass…
Ordered your set of 3 thumbturn bypass tools received them in good time and when I used them they are absolutely brilliant i will definitely be ordering more of your products
14 February 2026
Great communication with quality…
Great communication with quality products and speedy delivery.
22 February 2026
Fantastic service
Excellent products at great prices. Very fast delivery. Would definitely recommend. Many thanks
15 February 2026
i placed an order with gj locks on the…
i placed an order with gj locks on the friday and was very happy when it turned up on the saturday they all ways go the exra mile thanks again GJ locks
13 February 2026
Great service 👍
5 February 2026
super clever opening tools...
always respond quickly. Their tools are super clever and and super easy to use. Definitely the best kit ive ever used..
22 January 2026
Bought a few thing's from GJ's and…
Bought a few thing's from GJ's and always happy with the product, very good quality and well made. Can't recommend them enough.
3 February 2026
Curtain pick arrived with cheap plastic…
Curtain pick arrived with cheap plastic disk handles, cheap plastic case for £180.00 inc vat, very disappointing since I watched a review online which showed and said it came with a aluminium handle. Looks like a cheap import
In response to GJ Locks Sarcastic Reply:
Very far from a museum exhibit!!, I assume the reason you now provide two plastic handles are because they are not durable and do not last long, the product reviewed on You Tube was sent to the reviewer by yourselves to review and states aluminium handle and cost £150.00, I see now why you did not send the "new plastic handle" version to the You Tube reviewer.
#GJ Locks Cheap Plastic Response:
Very professional, exact type of response you would expect from a bedroom run company. Embarrassing!!!
#GJ Locks Cheap Plastic Response:
I am totally gobsmacked with your juvenile unprofessional response, absolutely great customer service!! I suggest you read my original review again and I assume you do know the VAT threshold and Limited Company accounts viewable to the public, I rest my case.....
#GJ Locks Cheap Plastic Response:
Good to see you edited your last response as it was a bit cringe, reads much better now you amended the limited company/vat sentence, I rest my case a bedroom run company!!. For clarity I have left 14 reviews and 7 have been negative, that is called balanced reviews, I was not happy with the quality of the cheap plastic handles you supplied and I left a review, that is it, that is called a review. We could discuss your duplicate author reviews, one author has left 12 reviews for #GJ LOCKS, and many other have left numerous reviews, very strange? Ultimately you sold an inferior product, like a cheap plastic import and responded to my review with child like unprofessional/aggressive replies, the same way you
aggressively replied to another negative review on your company, perhaps you should get the "NEW" plastic handle version independently reviewed. If you spent more time and resources on supplying/importing better quality products than making unprofessional replies you may fair better. This back and forth is all rather tedious, so I wish you all the luck in the future, please try and be a better person and supply better quality products. Much love.
23 January 2026
Reply from GJ LOCKS Ltd
Did you look at the photos and read the description before you bought it? It says the handles are polyurethane and you get two of them. I suspect the video review you were looking at was not current as this tool has been around for over 3 years and in that time has come with many different types of handles. It originally came with one aluminium handle and cost £220 plus vat. The case is a plastic case with foam inserts, I am not sure what you were expecting it to be made from??
This is a tool made for working locksmiths. The main curtain pick is a precision made tool and thats where your money goes. The handles are created to hold the wires tightly.
In Response: It was commented on a video review that was produced over a year ago, ( things change ) that it would have been nice if there were two handles supplied instead of one. So we did. The cost of the machined aluminium handle is quite expensive. So supplying two would increase the price of the tool. and since all the handles do is hold the wire it doesn't make the slightest difference if they are made of metal plastic or even wood. The material is irrelevant. As any experienced picker knows, mortice locks come both right handed and left handed depending which side of the door they have been fitted to. So rather than have to change a left hand wire over to a right hand wire it was decided to supply two handles. So the tool is ready to use without having to swap the handle over. The majority of these locks pick using the short wires but there are some that prefer the long wires so the user has the option to swap them over as and when required. You could swap wires over thousands of times and there would be no wear as all the handles do is clamp on to the wire. Aluminium does the same job as the polyurethane handles but they are much cheaper. So we can supply two for the same price.
We have sold over 500 of these tools and at least 300 have been exactly the same set as you have. You are the only one complaining? Why, I do not know unless you buy things without reading the product description which states exactly what you are buying and even shows pictures for you to see. Please feel free to do a bit of research and you will find another company selling a very similar pick supplied with a single 3d printed handle and also supplied in a plastic case for £220 plus vat. This is also a well made tool used by many professional locksmiths. The handles are irrelevant to the tools operation. A lot of locksmiths make their own wires and simply bend the ends 90 degrees to form a handle.
We are supplying you two handles with a high quality UK make curtain pick for less than our competition.
In Response to your third edit:
Im not sure if you fully read the earlier response? The review you saw that was conducted by a person I have no control over was posted on Youtube ****OVER A YEAR AGO**** when, as I mentioned previously the tool came with one aluminium handle.
As I have also pointed out previously. The ***TWO*** handles you have with your tool were not in existence when that review ****THAT WAS MADE OVER A YEAR AGO**** was created and posted on Youtube. So unless I have access to a time machine there is no way that Youtube reviewer could have reviewed the **TWO** handles that you were supplied with.
Plus I will highlight yet again that it clearly states on the product listing where you purchased the tool that and I quote,
"Supplied with,
Universal Gauge pick body
2x polyurethane screw together wire handles.
Set of short wires
Set of long wires
Case."
Plus we are a VAT registered, UK companies house registered Limited Company. Our VAT and Tax returns are available online for anyone to see.
Interesting to see all your other reviews for other companies are mostly negative. Says a lot :-0
IN Responce again: Over 300 of this product sold with these same handles. You are the only one complaining. Get back on your digger and leave the lockpicking to the professionals.
FAST SERCIVES TOP QUALITY TOP QUALITYLOCK TOOLS
FAST SERCIVES TOP QUALITY BEST IN THE UK GJ TOOLS FOR LOCKSMITHS ARE JUST THE BEST QUALITY IF YOU WANT THE BEST LOCK TOOLS BUY
ALL YOUR LOCK TOOLS FROM GJ
007 DAN WESTSIDE LOCKS
13 January 2026
Fast & great service
Fast & great service. I had a minor issue when ordering online(unrelated, it was a PayPal issue) so requested help and got a very quick response. Item delivered next day, very impressive.
16 January 2026
Gj locksmith tools
The best engineered tools in the business, excellent service and aftercare is second to none!!
4 January 2026
Outstanding
Used GJ a few times and both their products and support are second to none. I cannot recommend them enough and will continue to use them
4 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.