Avoid at all costs. Only interested in closing down the deal and forcing you down a certain route. Very friendly and 'helpful' to start with but they start putting pressure on you by saying creditors... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Helpful, always available to talk through concerns or information and very supportive. Darren was great! If you need support in this area I would recommend 👌
After a nightmare of spiralling debt and companies giving me the run around in contacted giraffe money as a mate applied for an IVA through them and I got into contact with Darren who was brilliant th... See more
Fantastic customer service from beginning to end. Anthony and Mark go above and beyond to ensure your needs are met. Not only do they act on a professional level they treat you as an individual and po... See more
Company details
Written by the company
Please note that we are Giraffe Money, NOT the Giraffe Cash App which is a completely different business and we have nothing to do with. We specialise in helping individuals resolve debt issues. We do not offer any services similar to those provided by Giraffe Cash App. So, please don't leave a review for the wrong business.
Contact info
Suite 32, 3a Bridgewater St, L1 0AR, Liverpool, United Kingdom
- 01565325030
- hello@giraffe.money
- giraffe.money
4.5
Excellent
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I spoke to Anthony initially and Darren In the follow up call. Both were knowledgeable, professional and made It as easy as possible for me. Very happy with the service I received! Thanks again!
18 June 2019
Unprompted review
Really professional and understanding…
Really professional and understanding to my circumstance. Would definitely recommend them!
18 June 2019
Unprompted review
Very helpful and honest advice…
Very helpful and honest advice throughout the whole application process. Would recommend to anyone in my situation
18 June 2019
Unprompted review
Could not recommend enough!
I can’t thank Darren at Giraffe enough, he was so professional and helpful throughout the process. He made something which seemed really daunting into something much simpler and less stressful.
He was never pushy and was always on hand to give me answers to the many questions I had, no matter what time of day.
Don’t go with anyone else, seriously give Giraffe a try!
18 June 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.