Giraffe Money Reviews 

166
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Avoid at all costs. Only interested in closing down the deal and forcing you down a certain route. Very friendly and 'helpful' to start with but they start putting pressure on you by saying creditors... See more

Company replied

Rated 5 out of 5 stars

Helpful, always available to talk through concerns or information and very supportive. Darren was great! If you need support in this area I would recommend 👌

Rated 5 out of 5 stars

After a nightmare of spiralling debt and companies giving me the run around in contacted giraffe money as a mate applied for an IVA through them and I got into contact with Darren who was brilliant th... See more

Rated 5 out of 5 stars

Fantastic customer service from beginning to end. Anthony and Mark go above and beyond to ensure your needs are met. Not only do they act on a professional level they treat you as an individual and po... See more

Company details

  1. Debt Relief Service

Written by the company

Please note that we are Giraffe Money, NOT the Giraffe Cash App which is a completely different business and we have nothing to do with. We specialise in helping individuals resolve debt issues. We do not offer any services similar to those provided by Giraffe Cash App. So, please don't leave a review for the wrong business.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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No recent history of asking for reviews

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4.5

All reviews

(166)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank god I found Giraffe Money

Having buried my head about debt for many years I soon got myself into a position that I just kept running away from.
I stumbled across Giraffe Money and I am so pleased I did.
After reading their reviews I decided to get in touch via the Facebook Messenger.
I can’t begin to tell you how much easier it is to ‘chat’ to one of their advisors on messenger. There is no judging, no sense of nervousness and they have been nothing but friendly and understanding throughout the whole process.
Every single one of my questions was answered and nothing was too much trouble.
Thank you Giraffe Money, thank you.

5 January 2020
Unprompted review
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Reply from Giraffe Money

Thanks for the kind review Lee. Glad to be of assistance and we're always here for any problems or questions you may have. Thanks for the Team @ Giraffe Money

Rated 5 out of 5 stars

Excellent service

Excellent service, Anthony was extremely helpful from the start. Went through all my options carefully with me and made regular contact along the way including calling in his own time to reassure me when I was worried, brilliant service. Thank you 😀

5 January 2020
Unprompted review
Giraffe Money logo

Reply from Giraffe Money

Thanks very much for the kind review Paula. Glad we could get you sorted and back on track financially. We're always here for any questions or problems you may have, no matter how big or small! Thanks from the team @ Giraffe Money!

Rated 5 out of 5 stars

Darren, Anthony and Claire= Legends

Great and speedy help from Darren, Anthony and Claire. Dealt with me in the most amazing manner and helped me through everything. Now I pay what I can afford without compromising my lifestyle.

5 January 2020
Unprompted review
Giraffe Money logo

Reply from Giraffe Money

Glad to be of assistance Kamran!

Rated 5 out of 5 stars

Highly recommend

Cant thank the giraffe team enough so helpful and easy to talk to and make everything so simple and make a uncomfortable situation so easy to discuss and talk u through step by step. Anthony was absolutely amazing from start to finish did everything he said he would such a nice guy easy to talk to and always on hand for help and advice.and also lisa doing a exceptional job handling the admin changed my life for the better.if i could rate more than 5 i definitely would.if your having trouble i highly recommend giving these guys a go you wont regret it.

5 January 2020
Unprompted review
Giraffe Money logo

Reply from Giraffe Money

Thanks very much for the kind review Robert, was our pleasure to help you get sorted. We're always here for anything you may need in the future, don't hesitate to contact us if you need us! Team Giraffe

Rated 5 out of 5 stars

Wizards in the art of debt management

Wizards in the art of debt management, these guys are the real deal. I woke up one morning and decided enough was enough and with a quick look on google i found giraffe money. I put my details in and Anthony gave me a ring within a few minutes. Quite nervous about revealing the extent of my debt i was immediately put at ease with how genuine and down to earth these guys are. They stuck true to their word and got me the monthly payments they estimated and i have never looked back.

I could not recommend giraffe money enough.

21 November 2019
Unprompted review
Rated 5 out of 5 stars

Great company

These guys have helped me a lot, very professional and friendly. Highly rated would definitely recommend

10 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent advice and always there to…

Excellent advice and always there to help with any questions or concerns. Very thorough and genuinly care about you and your situation. Would highly reccomend.

They seem dedicated and no question is to silly or stupid. They get the results you need and explain each step.

Thank you !

9 October 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Darren is an excellent member of the team. Honest and reliable and has helped me and my partner so far every step of the way. I can not fault them at all. I Would highly recommend to anyone struggling with financial issues.

5 October 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from…

Fantastic customer service from beginning to end. Anthony and Mark go above and beyond to ensure your needs are met. Not only do they act on a professional level they treat you as an individual and portray both honesty and respect at all times. No task is too big or small and all is completed to a very high standard. I highly recommend this service for any of your queries or questions. 5 stars for sure.

27 September 2019
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy, staff were extremely helpful , could not fault them.
Would definitely recommend

16 September 2019
Unprompted review

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