Gillette UK Reviews 

10,991
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, especially the razors, highlighting their effectiveness for a clean and smooth shave. Many appreciate the competitive pricing, often finding better deals directly on the company's website compared to other retailers. The ordering process is frequently described as easy and the website user-friendly, contributing to a positive overall experience. Reviewers also consistently commend the fast and efficient delivery service, with many receiving their orders the next day. However, some customers encountered issues with specific products, such as a missing plug or a razor not performing as expected for intimate areas. A few people also experienced difficulties with the website's payment process or found that their original basket would not show to pay on their iPhone.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality and performance... See more

Order

Customers had positive experiences with order, highlighting the ease of ordering and navigating the website,... See more

Price

People report positive experiences with pricing, often finding good value, excellent discounts, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been duped into buying the Harry’s Plus set, and finding them to be horrible, blunt and utterly useless - I decided, after many years of being put off Gillette for being a bit woke and corporat... See more

Company replied

Rated 5 out of 5 stars

The advent has always said everything you need to know about their razors with the slogan “The best a man can get” and it’s so true. I tried others through the years but Gillette has always been my go... See more

Company replied

Rated 5 out of 5 stars

Bought a razor with large pack of blades as on offer and works out cheaper than buying just blades. Have lots of razor handles as it’s always cheaper to buy a bundle although the subscription option... See more

Company replied

Rated 5 out of 5 stars

Many thanks for the promotional offer, look forward to receiving my new gillette body razor. Website was easy to use and register as a user. Apple pay at checkout was seamless.

Company replied


Company details

  1. Barber Supply Store

Information provided by various external sources

Every man needs a great razor. Whether you prefer a bushy beard or a clean shaven look, you'll need a high functioning razor to perfect your chosen style. Check out the complete range of Gillette razors, blades and male grooming products. Discover new ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

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3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(10,991)

1,314 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service thankyou for…

Excellent customer service thankyou for your help navigating through your products 👏 👍 😀

18 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Still awaiting delivery

Still awaiting delivery as given to wrong address - the photo taken was of another house. Royal Mail supposed to retrieve and deliver correctly - but nothing after several days!

11 June 2026
Gillette UK logo

Reply from Gillette UK

Hello Mr C,

We are truly sorry to hear about the delivery issue. We are actively looking into this with Royal Mail to resolve it promptly.

A message has been sent to your account as requested on our call.

Kind regards,
Liam

Rated 5 out of 5 stars
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Bought one simple item from this…

Bought one simple item from this Seller, ever since then I've been plagued with nonsense emails on a daily basis !!!! please go away & annoy someone else

23 March 2026
Gillette UK logo

Reply from Gillette UK

Hello,

We truly regret any inconvenience our emails have caused. We are actively working to improve our communication practices to ensure this does not happen again.

A message has been sent to your account as you could not answer my call.

Kind regards,
Liam

Rated 5 out of 5 stars

Gillette razors

The advent has always said everything you need to know about their razors with the slogan “The best a man can get” and it’s so true. I tried others through the years but Gillette has always been my go to for a proper clean and smooth shave.

17 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Was easy to use the ordering

Was easy to use the ordering

17 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 1 out of 5 stars

I did not get my 10% off first order…

I did not get my 10% off first order promotion

17 June 2026
Gillette UK logo

Reply from Gillette UK

Hi David,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Stephen

Rated 5 out of 5 stars

Great prices

17 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Fast and an efficient service.

Fast and an efficient service.

15 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 4 out of 5 stars

My original basket would not show to…

My original basket would not show to pay on my iPhone, I had to try another way, product info everything else great but seems a glitch on able to process the order on phone, for info I have iPhone 17 pro so not small screen.
Thanks

16 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking the time to leave your review. We truly value your comments.

We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.

If you have any further questions, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good purchase

Ok
Bought Gillette product

16 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Very easy to register and buy blades I…

Very easy to register and buy blades I need, perfect.

16 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 4 out of 5 stars

Nice easy website to look at easy…

Nice easy website to look at easy booking not to happy when you have to pay for click and collect, so I went for delivery

16 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Excellent service

Excellent service received item extremely quick.. great blades always use these blades wouldnt use any other will certainly order again from this company highly recommend

2 June 2026
Unprompted review
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars

Excellent service

15 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars

Very fast dispatch and good…

Very fast dispatch and good communication from Gillette definitely the best a man can get 👏

13 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 4 out of 5 stars

Product is good value but site froze on…

Product is good value but site froze on so had to reload the page otherwise it would be a 5 star

15 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Great service

Great service, very effective to one’s needs.

14 June 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

Rated 5 out of 5 stars

Great experience

Great experience with ordering and delivery. Will be ordering again direct with Gillette

1 June 2026
Unprompted review
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,


Natalia

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