Gillette UK Reviews 10,591

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often noting the superior shave they provide. Many consumers appreciate the competitive pricing, finding it more affordable than other retailers, especially when taking advantage of special offers and free delivery. The ordering process is frequently described as easy and efficient, with a user-friendly website and quick delivery services. However, some customers also noted occasional issues with delivery, such as failed attempts or delays. A few people mentioned that the postage costs could be high, and some expressed frustration with having to purchase packages when only a single item was desired.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the excellent quality and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Price

People report positive experiences with price, often finding great deals and competitive pricing directly... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Quality

Clients share positive opinions on quality, with many praising the long-lasting and great quality products.... See more

Based on these reviews

Rated 5 out of 5 stars

I'll was looking for a price deal for the Gillette Labs blades - going direct was definately the best deal than Boots, Superdrug etc. Easy ordering and great delivery service - these are the on... See more

Company replied

Rated 5 out of 5 stars

Razor arrived promptly. Bought for a particularly fussy man who had his previous razor for almost 20 years! After a few grumbles about the change success a happy customer here's to another 20 years

Company replied

Rated 5 out of 5 stars

Labs is now my go to razor and blades, a fair bit more expensive but you can tell the difference in the shave. Price for the items was also very good direct and cheaper than my local supermarket.

Company replied

Rated 5 out of 5 stars

Excellent deals that i couldn't resist. Had everything i needed to upgrade my Gillette range. Iv used Gillette for 45yrs and its never let me down.

Company replied


Company details

  1. Barber Supply Store

Information provided by various external sources

Every man needs a great razor. Whether you prefer a bushy beard or a clean shaven look, you'll need a high functioning razor to perfect your chosen style. Check out the complete range of Gillette razors, blades and male grooming products. Discover new ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Cost effective shaving

Being easily able to order quality razor blades online with a simple to navigate app. A sensor 3 lasts longer than others and shaves smoother , so is better value for money ; 24 blades at 6 to 8 shaves per blade is a lot of shaving for your bucks. Well done, Gillette .

17 April 2026
Rated 1 out of 5 stars

Why don't gillet have the recycle…

Why don't gillet have the recycle service anymore ?

16 April 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

Over packaged

Very easy to buy, but why is the packaging for something that can easily fit through a letterbox too big so as not too.
Save on packaging and make it easier to deliver please.

26 March 2026
Rated 4 out of 5 stars

Too much packaging

How ridiculous razor blades and shaving foam sent in 2 separate packages on 2 different days with far too much packing. Great products but poor logistics

8 April 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 1 out of 5 stars

Delivery didn’t arrive

Delivery didn’t arrive, can’t get through to customer service

8 March 2026
Gillette UK logo

Reply from Gillette UK

Hello,

We regret your delivery didn't arrive, and you couldn't reach us. We'll investigate this issue to improve our service. Thanks for your feedback.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Very simple.

14 April 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Easy to do and competitive

Easy to do and competitive

14 April 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Very easy to use

Very easy to use

14 April 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Easy to order fast delivery and great…

Easy to order fast delivery and great offer price ✔️

8 April 2026
Unprompted review
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Easy order process

Easy order process

14 April 2026
Gillette UK logo

Reply from Gillette UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

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