Gilbride Pharmacy & Travel Clinic Reviews 

88
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely supportive, helpful, friendly, and professional, making them feel at ease during various services. Many highlight the exceptional customer service, noting that staff are caring, patient, and take the time to explain everything clearly and answer questions thoroughly. The service itself is frequently described as efficient, quick, and painless, particularly for vaccinations and weight management consultations. People appreciate the personalized approach, feeling well looked after and supported in their health journeys, with many expressing gratitude for the staff's kindness and attentiveness. The overall sentiment reflects a highly positive experience, with customers feeling valued and confident in the professional and community-focused approach of the team.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, kindness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the staff for being kind, caring, and... See more

Customer service

Clients share positive opinions on customer service, with many expressing gratitude for the support received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cessnock branch have been supporting me with my weight loss over the last year. Tom has been extremely supportive and helpful during my weight loss journey. Tom has ensured that I receive and und... See more

Rated 5 out of 5 stars

Cardonald - Paisley Road West branch. Great service, really helpful. Been using their weight management service for a few months now and the support and help has been fantastic. No judgement (even a... See more

Rated 5 out of 5 stars

Nicola was absolutely amazing during my weight management consultation. She always puts me at ease, checking all parts of my physical health and lifestyle to help me stay on track. She is so friendly... See more

Rated 5 out of 5 stars

Lindsay who served my mother in law was exceptionally kind and caring. This service really helped her and has already made a difference to her quality of life, even if it was only ear waxing. My mothe... See more


Company details

  1. Pharmacy
  2. Travel Clinic
  3. Weight Loss Service

Written by the company

Gilbride Pharmacy and Travel Clinic aim is to help our patients and communities live healthier lives. We do this by providing professional, safe, reliable medication supply, on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacy teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(88)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I came into the pharmacy today for my…

I came into the pharmacy today for my daughter’s vaccination. Shamsa was great, she kept my 4 year very calm throughout the whole process! She made sure that my husband and I knew exactly what was going on and even to what to look for regarding side effects. My daughter was very happy with the way Shamsa was interacting with her and seemed quickly to trust her! The whole process was very quick and easy. Even afterwards all the staff were very kind to Ayla, making sure they told her brave she was. Overall my experience was fantastic!

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Travel vaccines

We visited the pharmacy to receive travel vaccines. We were helped by Shamsa who gave us lots of great advice and provided us with helpful travel information and materials. When it came to the jags it was so quick and easy. Both of us felt no soreness in our arm afterwards - which is the first time that has ever happened to us - as Shamsa ensured we were as relaxed as possible. Great service start to finish.

20 August 2024
Unprompted review
Gilbride Pharmacy & Travel Clinic logo

Reply from Gilbride Pharmacy & Travel Clinic

Thank you for your kind review 🙏🏻

Rated 5 out of 5 stars

My wife and I recently got travel…

My wife and I recently got travel vaccinations in the Cardonald branch. Over the three visits, Shamsa was brilliant and we didn’t even feel any pain during or after the jags.

3 September 2024
Unprompted review
Gilbride Pharmacy & Travel Clinic logo

Reply from Gilbride Pharmacy & Travel Clinic

Thank you for your kind review

Rated 5 out of 5 stars

Excellent service for weight management

I was very pleased with my consultation, the staff were very attentive and talked me through every aspect of the service. I felt very comfortable and they answered all my queries . I was happy with the cost, I felt it was great value for money for the service that was being provided. I would definitely recommend Gilbrides Pharmacy for anyone who is considering weight
management.
A big thank you from me.

4 June 2024
Rated 5 out of 5 stars

Amazing service!

The staff were so helpful, attentive and professional! All of their services are so reasonably priced and amazing value for money. The staff make sure you are taken care of and are happy to answer any questions and talk you through every little step of each service. I would definitely recommend Gilbride pharmacy to anyone considering weight management services :)

4 June 2024

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