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GiftsDirect.com Reviews 

4,864
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, finding them fantastic and beautifully packaged for gifts. Many people highlight the excellent service, noting the ease of ordering and the helpfulness of the staff. Reviewers frequently commend the efficient delivery service, with gifts often arriving on time or even earlier than expected. However, some customers experienced significant delivery delays, with gifts arriving late or not at all, sometimes missing important occasions. A few other people also felt that issues arose from customs clearance or parcels being delivered to incorrect addresses.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and efficiency of... See more

Product

People report positive experiences with product quality, with many recipients loving the Gourmet Breakfast... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and calling it... See more

Order

Clients share positive opinions on the ordering process, often describing it as easy and efficient, whether... See more

Quality

Customers consistently note positive experiences with quality, often praising products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered six Gourmet breakfast in a few months, delivered to Ireland, Spain and the USA. Initially there was major delays in delivery of my packages to the USA and important special occasions w... See more

Company replied

Rated 5 out of 5 stars

I have used this company on a regular basis over the last ten years. The range of gifts is extensive , the price point is such that everyone can pick a gift to suit their proposed spend and the gift i... See more

Company replied

Rated 5 out of 5 stars

Cherry, the lady that helped me went the extra mile, her patience and attention for my needs was exceptional. I had some technical problems trying to order a gift to send to France, I was blessed th... See more

Company replied

Rated 5 out of 5 stars

Your continuous follow up and letting me know what was happening with my gift.. your efficiency in delivering gift 🎁 on time I will definitely be availing of Direct Gifts again . I am so pleased w... See more

Company replied



Company details

  1. Gift Basket Store
  2. Cheese Shop
  3. Chocolate Shop
  4. Corporate Gift Supplier
  5. Gift Shop
  6. Wine Store

Written by the company

Why Shop At Gifts Direct? Welcome to Ireland’s largest gift hampers store. Here at GiftsDirect.com, we have been delivering the finest gourmet Irish hampers and luxury gifts worldwide since 1987. Whatever the occasion, we have the perfect gift that’s guaranteed to surprise and delight! There’s nothing like the joy of giving gifts and here at GiftsDirect.com, we make it our business to take the hassle out of gift-giving with our amazing range of gifts for all occasions. Sunday 20th June is Father’s Day and here at Gifts Direct, we have a great range of Father’s Day Gifts to show your dad how much you care. Surprise and delight that special hero with our great selection of whiskey gifts. We also have a beautiful selection of award-winning Irish hampers. And don't forget our great selection of experience vouchers! Our wide selection of Irish hampers is the perfect gift for loved ones and colleagues brimming with the finest Irish gourmet treats and fine wines. Treat all those amazing women in your life with one of our stunning range of gifts for her, including pamper hampers, spa days, and champagne gifts. For the guys, we have a great range of gifts for men including the finest Irish whiskey gifts and unforgettable experience vouchers including exciting flying gifts and adventure days. We deliver worldwide on all non-alcohol hampers with a next day delivery service anywhere in Ireland. Welcome, that special new-born into the world with our adorable range of baby gifts and christening gifts. If you're looking for something unique and memorable, then check out our amazing range of personalised gifts, from personalised champagne & wines to watches and jewellery boxes customized with your own personal message. Perfect for wedding gifts, wedding anniversary gifts or to mark those milestone birthdays with our collection of birthday gifts. For those hard to buy for people we have an exciting range of experience gifts, from exciting flying lessons to luxurious pamper days. Online ordering is quick and easy or give us a call and let us do the rest.

Only €7.95 for Ireland Delivery

Only €9.95 for UK & Northern Ireland delivery

Only €9.95 for UK & Northern Ireland delivery
Delivered with love & care since 1987 We’ve been spreading the joy of giving gifts for over 38 years.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(4,864)

1,626 reviews in the last 12 months

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Rated 5 out of 5 stars

The range of products is extensive and…

The range of products is extensive and fine quality.

The delivery timing is first class with confirmation of the time and place of an added bonus.

27 April 2026
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Reply from GiftsDirect.com

Allan,

We're happy to hear that you find our product range extensive and of fine quality. It's great to know that the delivery timing and confirmation were first-class for you.

GiftsDirect.com

Rated 5 out of 5 stars

Fantastic artisan products

Fantastic artisan products. Super fast delivery. Great website. Highly recommend

30 April 2026
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Reply from GiftsDirect.com

Elaine,

We're happy to hear that you enjoyed our artisan products and website, and that you experienced super-fast delivery. Thank you for your recommendation!

GiftsDirect.com

Rated 5 out of 5 stars

Excellent selection of gifts for all…

Excellent selection of gifts for all occasions. Delivery service was first class. To be able to personalise the gifts I selected was an added bonus and really impressed the recipient.

30 April 2026
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Reply from GiftsDirect.com

Bridget,

We're happy to hear you found an excellent selection of gifts and that our delivery service was first class. We're also glad that personalizing the gifts impressed the recipient. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you, Graham

30 April 2026
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Reply from GiftsDirect.com

Graham,

We are happy to learn that you received excellent service. Thank you for your positive feedback; we appreciate it very much.

GiftsDirect.com

Rated 5 out of 5 stars

Easy to order

Easy to order
Kept informed
Delivered with care
Thanks

27 April 2026
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Reply from GiftsDirect.com

M McCormick,

We're happy to hear that your order was easy, and you were well-informed and that our delivery was careful. Thanks for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Excellent product speedy delivery and a…

Excellent product speedy delivery and a very happy recipient. Thanks 👍
You never fail. Keep up good work.

29 April 2026
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Reply from GiftsDirect.com

Bridget,

We're delighted to hear the product was excellent, the delivery speedy, and the recipient very happy! Thank you for your positive feedback and appreciation of our work.

GiftsDirect.com

Rated 5 out of 5 stars

The best online store in the world

The best online store in the world

29 April 2026
GiftsDirect.com logo

Reply from GiftsDirect.com

KK,

We are so happy to hear that you had such a wonderful experience with our online store! Thank you for the positive feedback.

GiftsDirect.com

Rated 5 out of 5 stars

Great choice

Great choice, quick checkout and prompt delivery, always my go to for gifts.

27 April 2026
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Reply from GiftsDirect.com

Patricia,

We're happy you appreciate the great choices, quick checkout, and prompt delivery. Thank you for making us your go-to for gifts; we appreciate it!

GiftsDirect.com

Rated 5 out of 5 stars

Great service!

24 April 2026
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Reply from GiftsDirect.com

Hi Robert,

Thank you so much for leaving such a positive review! We're thrilled to hear that you had a great experience with your order from The Irish Store. Your feedback means a lot to us and encourages our team to keep delivering the best service possible.

If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Best regards,

Cherry
GiftsDirect.com

Rated 5 out of 5 stars

Ease of purchase and a definite date of…

Ease of purchase and a definite date of delivery.

24 April 2026
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Reply from GiftsDirect.com

Hi Vincent,

Thank you for taking the time to leave a review! We're thrilled to hear that you found the purchasing process easy and appreciated the clear delivery date for your order with The Irish Store. We strive to make every customer experience smooth and enjoyable, and your feedback means a lot to us.

If you have any further questions or need assistance, feel free to reach out. Enjoy your purchase!

Best regards,
Cherry
GiftsDirect.com

Rated 5 out of 5 stars
GiftsDirect.com logo

Reply from GiftsDirect.com

Dear Margaret,

Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that your order was delivered on time and that you were pleased with the packaging. We strive to provide the best service possible, and your feedback truly motivates us. If you have any other questions or need assistance, feel free to reach out. We look forward to serving you again!

Best regards,
The Gifts Direct Team

Rated 5 out of 5 stars

Smooth and prompt.

Smooth and prompt.
Lovely product.
Just wish the delivery driver would just ring the doorbell.

27 April 2026
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Reply from GiftsDirect.com

Hi Fidelma,

Thank you so much for your kind words! We're thrilled to hear that you loved the product and found our service smooth and prompt. We appreciate your feedback regarding the delivery driver, and we'll make sure to address this with our team to improve the experience for our valued customers.

If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Gifts Direct Team

Rated 3 out of 5 stars

they left the box behind the bin

they left the box behind the bin - luckily we found it

27 April 2026
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Reply from GiftsDirect.com

Hi Hana,

I hope this message finds you well. I want to sincerely apologize for the inconvenience caused by the courier leaving your package behind the bin. The intention was to keep it safe, but I completely understand how that could be concerning.

Typically, our couriers provide a photo of the package upon delivery to show where it was left. I'll reach out to the courier to discuss this situation and ensure we coordinate to prevent it from happening in the future.

Thank you for your understanding, and please let me know if there's anything else I can assist you with.

Warm wishes,
Cherry

Rated 5 out of 5 stars

Just cant fault this service&Wonderful…

Just cant fault this service&Wonderful products!!!!Thankyou soo much,,Will use again&again 😁😁

30 March 2026
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Reply from GiftsDirect.com

Pip Couling,

We're happy to hear that you had such a wonderful experience with our service and products! Thank you so much for your kind words; we appreciate your support.

GiftsDirect.com

Rated 5 out of 5 stars

Second order placed and can’t fault it…

Second order placed and can’t fault it - easy to use website, good prices and super quick delivery - thank you so much

24 April 2026
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Reply from GiftsDirect.com

Mrs Janet McDonald,

We're happy to hear that you find our website easy to use and that you appreciate our prices and quick delivery. Thank you so much for your continued support and positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Quick and reliable

Good options, next day delivery, status update.

20 April 2026
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Reply from GiftsDirect.com

Camila,

We're happy to hear that you had a positive experience with our delivery and options. Thank you for your feedback; we appreciate it!

GiftsDirect.com

Rated 1 out of 5 stars

The recipient did not receive the gift…

The recipient did not receive the gift unfortunately

22 April 2026
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Reply from GiftsDirect.com

Hi Caroline,

I hope this message finds you well. I wanted to follow up regarding your order. According to the courier, it has been marked as delivered and was left in the storage room of the building. We have reported this to the courier for clarification.

Additionally, we have sent you an email regarding this matter and are currently awaiting your response to provide a resolution. Please feel free to reach out if you have any questions or need further assistance.

Thank you for your patience!

Cherry

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick, efficient & easy to order. Delivery date was spot on & my father in law was very impressed with the quality of the products contained in the gift hamper.

23 April 2026
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Reply from GiftsDirect.com

Valued customer,

We're delighted to hear that you found our service excellent, quick, and efficient. We're also so glad your father-in-law was impressed with the quality of the gift hamper. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Great service .

21 April 2026
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Reply from GiftsDirect.com

Hi M mc g,

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our service. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

Best regards,
Cherry

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