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GiftsDirect.com Reviews 4,687

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that gifts arrive on time, even under challenging circumstances. Many appreciate the high quality of products, from sweaters to hampers, and the careful packaging. The service is frequently described as fantastic, professional, and reliable, with excellent communication throughout the ordering and delivery process. People also highlight the ease of ordering and the wide selection of gifts available. However, some customers also noted issues with delivery, including delayed arrivals, packages sent to incorrect addresses, or items being shattered during transport. A few people were dissatisfied with the delivery timeframe, especially when gifts were intended for specific dates like Easter or birthdays, and some mentioned a lack of clarity regarding delivery requirements.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising prompt and efficient... See more

Product

People report positive experiences with product, often highlighting the high quality of items, especially in... See more

Service

Customers had positive experiences with service. Many reviewers praised the efficient and reliable service,... See more

Order

Clients share positive opinions on order. Many customers praise the smooth and easy online ordering process,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high standard of products,... See more

Based on these reviews

Rated 5 out of 5 stars

Your continuous follow up and letting me know what was happening with my gift.. your efficiency in delivering gift 🎁 on time I will definitely be availing of Direct Gifts again . I am so pleased w... See more

Company replied

Rated 5 out of 5 stars

Cherry, the lady that helped me went the extra mile, her patience and attention for my needs was exceptional. I had some technical problems trying to order a gift to send to France, I was blessed th... See more

Company replied

Rated 5 out of 5 stars

Considering the difficulties of the past few days with protests regarding the petrol crisis, you still managed to get my gift to our loved one. On time for his birthday. That was fantastic service.... See more

Company replied

Rated 5 out of 5 stars

When ordering from America, one is always a bit on edge about the unknowing-ness of delivery: Has the address been written correctly, will the package arrive on time and how long will the service tak... See more

Company replied


Company details

  1. Gift Basket Store
  2. Cheese Shop
  3. Chocolate Shop
  4. Corporate Gift Supplier
  5. Gift Shop
  6. Wine Store

Written by the company

Why Shop At Gifts Direct? Welcome to Ireland’s largest gift hampers store. Here at GiftsDirect.com, we have been delivering the finest gourmet Irish hampers and luxury gifts worldwide since 1987. Whatever the occasion, we have the perfect gift that’s guaranteed to surprise and delight! There’s nothing like the joy of giving gifts and here at GiftsDirect.com, we make it our business to take the hassle out of gift-giving with our amazing range of gifts for all occasions. Sunday 20th June is Father’s Day and here at Gifts Direct, we have a great range of Father’s Day Gifts to show your dad how much you care. Surprise and delight that special hero with our great selection of whiskey gifts. We also have a beautiful selection of award-winning Irish hampers. And don't forget our great selection of experience vouchers! Our wide selection of Irish hampers is the perfect gift for loved ones and colleagues brimming with the finest Irish gourmet treats and fine wines. Treat all those amazing women in your life with one of our stunning range of gifts for her, including pamper hampers, spa days, and champagne gifts. For the guys, we have a great range of gifts for men including the finest Irish whiskey gifts and unforgettable experience vouchers including exciting flying gifts and adventure days. We deliver worldwide on all non-alcohol hampers with a next day delivery service anywhere in Ireland. Welcome, that special new-born into the world with our adorable range of baby gifts and christening gifts. If you're looking for something unique and memorable, then check out our amazing range of personalised gifts, from personalised champagne & wines to watches and jewellery boxes customized with your own personal message. Perfect for wedding gifts, wedding anniversary gifts or to mark those milestone birthdays with our collection of birthday gifts. For those hard to buy for people we have an exciting range of experience gifts, from exciting flying lessons to luxurious pamper days. Online ordering is quick and easy or give us a call and let us do the rest.

Only €7.95 for Ireland Delivery

Only €9.95 for UK & Northern Ireland delivery

Only €9.95 for UK & Northern Ireland delivery
Delivered with love & care since 1987 We’ve been spreading the joy of giving gifts for over 38 years.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered on time.

14 April 2026
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Reply from GiftsDirect.com

Tracy,

We're glad you enjoyed your experience, and we appreciate you taking the time to leave us this fantastic feedback. Thank you!

GiftsDirect.com

Rated 5 out of 5 stars

Easy website to navigate

I am a pensioner and not great with online stuff but I thought your website was easy to navigate and straightforward. Delivery was prompt as promised and my friend was delighted with her gift. Thanks

14 April 2026
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Reply from GiftsDirect.com

Myra,

We're happy to hear that our website was easy to use and the delivery was prompt. We're so glad your friend loved her gift. Thank you for your positive feedback; we appreciate it!

GiftsDirect.com

Rated 5 out of 5 stars

Top Class Gift

I was looking for something a bit different to send from Ireland to two new babies in Brazil and came across the lovely hand knitted Arran Jumpers - perfect!
They are lovely quality, beautifully made and an ideal gift.

3 April 2026
Unprompted review
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Reply from GiftsDirect.com

Elspeth,

We're happy to hear that you found our hand-knitted Arran Jumpers and that they were the perfect, unique gift to send to Brazil. We appreciate your positive feedback on the quality and craftsmanship.

GiftsDirect.com

Rated 5 out of 5 stars

Beautiful

Thank you so much. The package arrived on time and the receipent loved his birthday present 🎁

13 April 2026
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Reply from GiftsDirect.com

Clare,

We're so happy the package arrived on time and the birthday present was well-received! Thank you for letting us know, and for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Quick and speedy delivery within …

Quick and speedy delivery within Ireland.

13 April 2026
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Reply from GiftsDirect.com

Ann Marie,

We're happy to hear that you received your delivery quickly within Ireland. Thank you for your positive feedback; it means a lot to us.

GiftsDirect.com

Rated 5 out of 5 stars

Our order was not delivered

Our order was not delivered. On contacting Gifts Direct they resolved the issue and it was immediately delivered. We had inadvertently erred entering the forwarding address. Very professional speedy result.

13 April 2026
Unprompted review
GiftsDirect.com logo

Reply from GiftsDirect.com

Sally,

We're happy to hear that we could resolve the delivery issue quickly. We appreciate your positive feedback regarding our team's professionalism and the speedy resolution after the address error. Thank you!

GiftsDirect.com

Rated 5 out of 5 stars

Gifts Direct offer a fast efficient…

Gifts Direct offer a fast efficient delivery service of excellent gifts for any occzdion

9 April 2026
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Reply from GiftsDirect.com

Margaret,

We're happy to hear that you found our delivery service fast and efficient, and that you were pleased with our excellent gifts. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

I ordered items from Gifts Direct to be…

I ordered items from Gifts Direct to be delivered to America, delivery was quick and very efficient.
The quality of the items were very good and also value for money.

2 April 2026
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Reply from GiftsDirect.com

Briege,

We're happy to hear that your order to America was delivered quickly and efficiently. We're also glad you found the items to be of good quality and value. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Everything went extremely well

Everything went extremely well. No problems very efficient

7 April 2026
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Reply from GiftsDirect.com

Angela,

We're happy to hear that everything went well and that you found our service efficient. Thank you for your positive feedback; we appreciate it.

GiftsDirect.com

Rated 5 out of 5 stars

Great choice

Great choice, very communication about the delivery

8 April 2026
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Reply from GiftsDirect.com

Catherine,

We're happy to hear that you had a great experience and appreciate the communication regarding your delivery. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

My nephew got his gift on time as always…

My nephew got his gift on timeas always with Gifts Direct . Thank you

9 April 2026
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Reply from GiftsDirect.com

Maria,

We're happy to hear that your nephew received his gift promptly! We appreciate you choosing us and thank you for your positive feedback.

GiftsDirect.com

Rated 5 out of 5 stars

Great service

Great service, easy to use, good quality

8 April 2026
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Reply from GiftsDirect.com

Julie,

We're happy to hear that you found our service great and easy to use, and that you appreciated the good quality. Thank you for your positive feedback!

GiftsDirect.com

Rated 4 out of 5 stars

Great Mix of Treats

Lovely little mix of treats that I was able to surprise my MIL with from abroad in Canada. Pricing was reasonable for quality and service. Would have liked to be able to select white wine (suggestion) and possibly have the ability to add 'a la carte' items as add ons from other baskets as upgrades. Overall, she was delighted with the gift. Highly recommend!

7 April 2026
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Reply from GiftsDirect.com

QueenD,

We're glad your MIL enjoyed the treats! Thank you for the feedback regarding white wine selection and à la carte options. We appreciate your suggestions for improving our service and offerings.

GiftsDirect.com

Rated 5 out of 5 stars

Considering the difficulties of the…

Considering the difficulties of the past few days with protests regarding the petrol crisis, you still managed to get my gift to our loved one. On time for his birthday. That was fantastic service. As always your company did a marvellous job. The quality of gift 🎁 and how it was boxed is always perfect. I love the gift selection and I love the the customer service. Through what must have been a logistics nightmare you really went the extra mile. Also the constant texts to let me know every step of the gifts journey. A very big thank you
Regards
Caroline and Brian de salvo

7 April 2026
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Reply from GiftsDirect.com

Caroline,

We appreciate you taking the time to share your wonderful experience. We're happy to hear that your gift arrived on time despite the challenges. It's great to know you were pleased with the gift's quality, presentation, and our communication.

GiftsDirect.com

Rated 5 out of 5 stars

arrived on time and perfect condition

arrived on time and perfect condition

7 April 2026
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Reply from GiftsDirect.com

CO,

We're happy to hear that your order arrived on time and in perfect condition! We appreciate your positive feedback and your time.

GiftsDirect.com

Rated 1 out of 5 stars

Delivered late

Delivered late
What’s the point to add a delivery date if you won’t commit?

7 April 2026
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Reply from GiftsDirect.com

Emilia,

We regret that your delivery arrived late. We appreciate you bringing this to our attention. We'll investigate this issue to improve our delivery service.

GiftsDirect.com

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