I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more
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Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!
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Packed in a matte black gift box with a beautiful ribbon.
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The gift hamper was easy to order, and I hope the recipient enjoyed it. However, the delivery alerts and scheduling need improvement. I specifically selected September 4 as the delivery date for Father's Day, but the package arrived about a week earlier than requested. This affected the surprise and timing of the gift.
Since I did not personally see the delivered package, I cannot comment on the quality or presentation of the hamper itself. However, I would recommend improving delivery-date accuracy and customer notifications so that gifts arrive on the selected date.
Overall: Good ordering experience, but delivery scheduling and alerts need better reliability.

Reply from Giftbox Boutique
Great selection to choose from, prompt service and good communication regarding the delivery of the package sent.

Reply from Giftbox Boutique
We were able to order a custom gift box quickly and easily. It was delivered safely and the presentation was excellent.

Reply from Giftbox Boutique
Giftbox Boutique made sending a gift easy and hassle free. They had a good range of products and the shipping was lightening fast!

Reply from Giftbox Boutique
I honestly didn't think they would be able to get it packed and delivered on time for Father's Day but, somehow, they did. Box was perfect and made the day special. Awesome service

Reply from Giftbox Boutique
Amazing quality items, receiver loved her gift. It was delivered with care, great communication.

Reply from Giftbox Boutique
The box was so beautiful and it was delivered in time, I ordered a congratulatory box for a friend and she was so happy about it

Reply from Giftbox Boutique
Wrapped beautifully and everything was presented as expected. Great service.

Reply from Giftbox Boutique

Reply from Giftbox Boutique
Excellent and easy service. The person we brought the giftbox for was very happy with the contents.

Reply from Giftbox Boutique
Beautiful boxes carefully curated for different occasions. We purchased one for a first home buyer and it had a great mix of products, not to mention the service and delivery was super quick! Thank you for making settlement gifts easy :)

Reply from Giftbox Boutique
I ordered with plenty of time. I requested it to be delivered on 4th September in time for Fathers day. As of today (8/9) it hasn't arrived. Tracking shows it was picked up but nothing since. I have contacted the courier company with no response.

Reply from Giftbox Boutique
Have used Giftbox Boutique a few times now and can’t say enough about them, they are so easy to deal with, delivery is always on time and the boxes are so appreciated, the contents are really good and I believe are good value , overall a great experience every time

Reply from Giftbox Boutique
My brother received the giftbox in time on the day of his birthday and he liked it
Everything was nice
Thanks Giftbox Boutique

Reply from Giftbox Boutique
Easy to navigate website. I made up my own box of goodies for my parents 65th Wedding Anniversary. It arrived in a very timely manner and the team communicated well with me. Excellent service. Thanks so much!

Reply from Giftbox Boutique
The ease with which I could show that I cared for the gift receivers

Reply from Giftbox Boutique
The gift itself was great with lovely packaging.
I ordered the gift online on 24 August & requested that it be delivered on 4 September (just before Father’s Day).
The gift was delivered on 26 August.
Why I haven’t given 5 stars is because I would have liked the gift to have been delivered on the date I requested.

Reply from Giftbox Boutique
Yum quality products, great selection of giftboxes, easy to order and prompt delivery....best gift boxes I've found!

Reply from Giftbox Boutique
I used this company as I have had issues before sending from the uk to New Zealand so I decided to use a Nz company. The box that has been delivered is fabulous my friend loves it. It is well packaged and full of goodies! I’m so happy I will use the company again. Thank you

Reply from Giftbox Boutique
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