Gexchain Reviews 81

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I signed up and was asked to deposit funds then again was asked to deposit more funds which unfortunately I did and now they are saying that I need to make a deposit of 0.04 bitcoin before I can with... See more

Rated 5 out of 5 stars

I've been using Gexchain for some time, and I'm really happy with how it's been for me. The cryptocurrency exchange Gexchain has everything you need to get started in the crypto world. It has generous... See more

Rated 1 out of 5 stars

his ponzi, where payments remain steady, is meant to mislead people. When we contact customer support, they advise us to send an email. We do so, and they respond by telling us that this is absurd. N... See more

Company replied

Rated 1 out of 5 stars

No reply on website chat, no reply on Facebook/Instagram/twitter yet still have the time to say honest reviews are fake!! Gexchain is the only thing fake!!! No time to reply to customers via email or... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Our company's journey began in July 2018, transforming from a basic exchange platform into a sophisticated system that operates seamlessly. We have revolutionized the way people view and use cryptocurrencies by introducing numerous innovative and helpful technologies. These technologies safeguard your assets and enable you to invest with maximum benefits. We were the first to develop a system that allows instant buying, selling, and transferring of funds within our exchange without waiting for blockchain confirmations. This, along with other features, makes trading on our platform efficient, user-friendly, and profitable. Upon depositing funds, they are stored in a permanent wallet regardless of any subsequent transactions. These funds are allocated to you within our internal system, eliminating the need for blockchain network commissions during transfers, trading, and other transactions. We are passionate about cryptocurrencies and believe they will reshape the global financial landscape, eventually becoming the primary currency. We are confident that cryptocurrencies will persist in growing and evolving, which is why we encourage investing in them now. Even the smallest investment can have a significant impact on the world.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Obviously this is a scam site

Obviously this is a scam site. I saw an ad on Instagram - join, use promo code and get 0.34 btc bonus. No site or exchange will give you such a big bonus. I signed up just out of curiosity. I entered the code and I 'got' 0.34 btc. I tried to withdraw - you need to deposit 0.01 btc to 'verify' your account. Pure scam. Don't deposit anything. The positive reviews are obviously fake.

8 June 2023
Unprompted review
Gexchain logo

Reply from Gexchain

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@gexchain.com, so that we can quickly and efficiently solve your problem. Best regards Gexchain Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

I was only able to withdraw my money…

I was only able to withdraw my money after 2 weeks!!! It all started when I registered on gexchain after seeing their ads. I activated a promo code for 0.32 btc but couldn't withdraw it. I had to write to support because they didn't verify my account for about a week. I found out that in order to verify my account I had to make a deposit of 0.01 BTC. After that they told me that I had to activate premium status and deposit another 0.04 BTC. This confused me. I searched for a long time information about their company and finally I did as they said, made a deposit of another 0.04 BTC. I was very afraid that they wouldn't let me withdraw my funds because I saw some reviews here that it was a scam. But I was lucky, after getting premium status I was able to withdraw all my and bonus funds! This situation made me nervous. Because of these nonsense rules I rate 1 star. MAybe if they remove this condition with the required deposit, I will change my review to a more positive one.

28 May 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. All the positive reviews here are either by naive people or their own. Initially, they give you a promo code and you get an amount in crypto. If you try to withdraw, the smart a...s ask you for money, and a lot if it, 0.01 Btc. Deposit and you'll never see it or them again. SCAM. MAD CAUSE NOW THEY HAVE MY ID AND PHOTO OF ME WITH IT.... PISSED OFF BIG TIME!!!!! EDIT: They claim my review is fake saying I am not a user on there exchange.... that is because they deleted my account after I called them out for being a scam company... don't fall for there bullcrap schemes... they are 100% a scam and lie and make fake reviews on here daily. STAY FAR AWAY FROM THEM!

5 June 2023
Unprompted review
Gexchain logo

Reply from Gexchain

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@gexchain.com, so that we can quickly and efficiently solve your problem. Best regards Gexchain Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

Scam

Scam. All the positive reviews here are either by naive people or their own. Initially, they give you a promo code and you get an amount in crypto. If you try to withdraw, the smart a...s ask you for money, and a lot if it, 0.01 Btc. Deposit and you'll never see it or them again. SCAM.
N.B. If any of the people from Gexchain want to contact me, please do and pay me the money you promised for the time I spent being occupied with your 'project '..
N.B.2 3/7/23: The guys are so bold and imputent to ask Trustpilot to flag me?? You dare. First allow me to withdraw the money I "have" in my wallet without asking me to deposit 0.01 Btc. You're so smart, aren't you?

UPDATE 7 Aug 2023:
Replying to Gexchain.com:
Of course my review is real and you still owe me $ 3.756 in Polygon matic. First send me that and then I will change my SCAM status review about your "company" here.

6 June 2023
Unprompted review
Gexchain logo

Reply from Gexchain

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@gexchain.com, so that we can quickly and efficiently solve your problem. Best regards Gexchain Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 1 out of 5 stars

THIS IS A SCAM!

THIS IS A SCAM!! This is my story : Hi! I came across a promotion on facebook about gexchain that give to his new users 0.32 BTC with a promo code you enter after register and this actually show on your wallet but it’s clearly fake… After that when you try to withdraw the funds they ask you to deposit 0.01 BTC to get your wallet verification plus they ask you to do the normal KYC verification which I did and I regret a lot because now they have my selfie with my id, ID and proof of adresse… After doing all that, I tried to withdraw the funds but there was an error saying I need to be premium status to withdraw any funds on my account because now my total wallet funds exceeds 0.32 BTC and there was no mention of that anywhere… To get premium status you need to deposit another 0.04 BTC and wait almost 24 hours to be approved… After I did the deposit I tried to withdraw all my funds but now they are holding my funds with the excuse that I need to pay the tax because I live in Canada of 15% of all the funds on the account so 0.048 BTC because I have now 0.37 BTC but it’s clearly another way to get more money again from me… I lost over 2000$ and I’m very scared that my identity is at risk too! DO NOT INVEST ANYTHING THERE!

2 June 2023
Unprompted review
Gexchain logo

Reply from Gexchain

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@gexchain.com, so that we can quickly and efficiently solve your problem. Best regards Gexchain Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Rated 5 out of 5 stars

Really awesome..

Really awesome... The best website for trading cryptocurrency. I am very happy with this website because it is very easy to trade without any delay. They provide the best trading experience and the best customer support which I had ever seen. The trading through this website is very simple and it takes only few minutes. I really recommend it for everyone who are interested in trading cryptocurrency and make money easily. Thank you for the developers for providing such an amazing website to us.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Wow that's great and awesome crypto…

Wow that's great and awesome crypto exchange website. From this we can buy, sell, exchange , stake ,store our crypto. All the features are available related to crypto. Best thing about them is good sign-up bonuses and costumer support. Design is also superb.

3 June 2023
Unprompted review
Rated 1 out of 5 stars

Avoid it .. Dangerous

It is just a Fake exchange. They set up this fake cryptocurrency exchange service that appear legitimate, but once the victim deposits their cryptocurrency, they steals the funds.

So for me, there was a promo code which i entered, then i got the credit, but tried to withdraw , and here they start asking to make deposits in order to proceed with withdraw. After making the deposits, I tried to make withdraw, then they just blocked the transaction and make it ON HOLD. They said i have to pay a new amount for insurance, but i refused, because no official exchange do this... It's a big red flag!

If they continue refusing my withdrawal request, I will report the incident to the appropriate authorities soon and start the legal process against them through my lawyer.

---------------
As a reply i am not a fake user. You are only fake exchange want to deceive people and steal their money

23 May 2023
Unprompted review
Gexchain logo

Reply from Gexchain

We are very sorry that you have such an impression, Please let us sort out your problem, send your question or request to our Email: support@gexchain.com, so that we can quickly and efficiently solve your problem. Best regards Gexchain Team!

At the moment, we have the right to believe that this review is fake. You, as a user, are not on our exchange.

Show reviews in all languages. (81 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look