I’ve ordered from here several times, specifically for PS2 and PS3 games, and I am consistently impressed. The condition of the items is incredible—they honestly look brand new every time. My only min... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No issues. Simple to use. Fair prices. Great communication throughout/Received package by recorded Royal Mail. After checking they found one flaw and gave fair explanation and revised price which I ac... See more
Company replied
Unfortunately yodel lost the parcel I sent to them and were totally useless. Luckily Jase dealt with the claim and honoured my full payment even though Yodel only paid them part of the compensation. A... See more
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Unbelievable service, there was a problem with the courier nothing to do with GEX, but they resolved it asap. Fabulous communication throughout. Really easy to use couldn’t believe how handy it actual... See more
Company replied
Company details
Written by the company
SELL OLD VIDEO GAMES FOR CASH at GEX.co.uk. Great Prices, Fast Payment, Free Post UK Service. Sell games online at our specialist Website. We buy all your old Playstation, Xbox, Nintendo & Sega Games. You can sell 3DS, Dreamcast, Gamecube, Gameboy, Megadrive, N64, NES, SNES, Switch, Wii, PS2, PS3, PS4, PS1, PS5, Vita, PSP, SNES, Wii U, Xbox 360, Xbox One, Xbox Series X.
Contact info
Unit A2, Cefndy Employment Park, Cefndy Rd,, LL182HJ, Rhyl,, United Kingdom
- 01745 799300
- thegamesexchange@btinternet.com
- gex.co.uk
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wow.. fantastic service. Very impressed
Wow! What can I say. Fantastic service.
Found the website by chance..was a little nervous sending a good batch of games. However once package was received and checked I received the money that very same day. Extremely Happy.
6 October 2025
Reply from GEX.co.uk
Hi Lowri
Thank you for leaving such a great review!!
Glad you were happy with the overall service.
Hope to do business with you again in the future.
Jason
Reply from GEX.co.uk
Hi Vanessa,
Thank you for the 5* review!!
Jason
Fantastic service
Fantastic service. We sold our old Nintendo switch games and payment was sent the same day they received our parcel. Will definitely sell again to GEX.
1 October 2025
Unprompted review
Reply from GEX.co.uk
Hi Lesley
Thank you for selling with us and leaving such a great review!!
Look forward to doing business with you in the future.
Jason
No issues
No issues. Simple to use. Fair prices. Great communication throughout/Received package by recorded Royal Mail. After checking they found one flaw and gave fair explanation and revised price which I accepted. Payment sent within 1hr of me accepting new price. 👌🏽
1 October 2025
Reply from GEX.co.uk
Hey,
Thank you for the 5* review!!
Glad you were impressed with the overall service :)
Hope to do business with you in the future.
Jason
Brilliant service
Brilliant service. I sold some old computer games and was really impressed by the price they offered, the service they supplied and the speed with which I received my cheque. Well Done. Nice to see a company that actually do what they advertise..
1 October 2025
Unprompted review
Reply from GEX.co.uk
Hi Suzanne
Thank you for the great review!!
Really appreciate the lovely positive feedback.
Jason
Excellent
Sent my games on Friday and was paid on the monday, free postage, excellent service 👌
22 September 2025
Unprompted review
Reply from GEX.co.uk
Hi Warren
Glad you were impressed with the service :)
Thanks for the great review!
Jason
Very smooth from start to finish
10 September 2025
Reply from GEX.co.uk
Hey
Thank you for the 5* review!!
Jason
Reply from GEX.co.uk
Hey
Thank you for the 5* review!!
Jason
Loose Lego
Excellent service. We had 28KG of lego from over the years, and it was so simple to sell to Gex.co.uk, (fair price given) and have it picked up by them and then the payment came through the same day it arrived with them - amazing service, to say I was surprised was an understatement. Would definitely use this company again.
8 September 2025
Reply from GEX.co.uk
Hey Christine :)
Glad we could help clear out your Lego collection!
Hope to do business with you again in the future.
Cheers,
Jason
Easy to sell Lego
Easy to sell Lego. Excellent communication.
Jase was brilliant.
Next day payment guaranteed. And I did get next day payment.
8 September 2025
Reply from GEX.co.uk
Hi Justin
Thank you for the 5* review!!
Glad you were impressed with the service received and speedy payment.
Jase
Excellent Service
Very clear instructions, easy to use, good updates on progress, happy with the quoted prices and money received quickly.
8 September 2025
Reply from GEX.co.uk
Hi Sandra
Thank you for the review.
Glad you were impressed with all aspects of our service.
Jase
So simple …
So simple to sell to and so efficient at completing the transaction. Very happy with the price I got and the service, thanks
8 September 2025
Reply from GEX.co.uk
Hey Jo
Glad you were impressed with all aspects of our service :)
Thanks for leaving such a great review!
Jason
Selling Lego
Selling Lego.
GEX has a very easy to use website, provided labels straight away and responded on receipt of the parcel with a fast payment. I highly recommend GEX!
8 September 2025
Reply from GEX.co.uk
Hi Polly
Thanks for selling your Lego with us!
Glad you were impressed with our service.
Cheers,
Jase
Very fast process from collection to…
Very fast process from collection to payment. Excellent service
5 September 2025
Reply from GEX.co.uk
Hi Rob
Thank you for the 5* review!!
Jason
Amazing staff member!
Jase is amazing he was patient and was able to help me when I needed help. Best staff member. Definitely a 5 star amd it is so easy to sell lego
4 September 2025
Unprompted review
Reply from GEX.co.uk
Hey Justin
Thank you so much for the personal review!
Always happy to help with anymore Lego you might find :)
Cheers,
Jase
Best to sell Lego by weight
Sold Lego by weight and this was the best online rate I found. Process was quick.
3 September 2025
Reply from GEX.co.uk
Hi Helena
Thank you for choosing to sell your Lego with us!!
We always strive to have competitive prices :D
Jason
Reply from GEX.co.uk
Hi Carol
Thank you for the 5* review!!
Jason
amazing customer service replied even…
amazing customer service replied even during closing hours 😭😭 this place is legit
21 August 2025
Unprompted review
Reply from GEX.co.uk
Hi Christopher
Thank you for leaving such a great review!
Always happy to help :)
Jason
This was a great service
This was a great service, really easy to use. There was brilliant communication, acknowledgment of receipt of the games and I was paid really quickly.
13 August 2025
Reply from GEX.co.uk
Hi Sam
Thank you for the 5* review!!
Glad you were impressed with every part of the service received.
Thanks,
Jason
Another fantastic interaction with the…
Another fantastic interaction with the GEX team. Payment received super fast. Can't praise enough
15 August 2025
Reply from GEX.co.uk
Hi Edward
Thank you for using our website again :)
Glad you were impressed yet again!
Thank you so much for the review!
Jason
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