I’ve ordered from here several times, specifically for PS2 and PS3 games, and I am consistently impressed. The condition of the items is incredible—they honestly look brand new every time. My only min... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No issues. Simple to use. Fair prices. Great communication throughout/Received package by recorded Royal Mail. After checking they found one flaw and gave fair explanation and revised price which I ac... See more
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Unfortunately yodel lost the parcel I sent to them and were totally useless. Luckily Jase dealt with the claim and honoured my full payment even though Yodel only paid them part of the compensation. A... See more
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Unbelievable service, there was a problem with the courier nothing to do with GEX, but they resolved it asap. Fabulous communication throughout. Really easy to use couldn’t believe how handy it actual... See more
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Company details
Written by the company
SELL OLD VIDEO GAMES FOR CASH at GEX.co.uk. Great Prices, Fast Payment, Free Post UK Service. Sell games online at our specialist Website. We buy all your old Playstation, Xbox, Nintendo & Sega Games. You can sell 3DS, Dreamcast, Gamecube, Gameboy, Megadrive, N64, NES, SNES, Switch, Wii, PS2, PS3, PS4, PS1, PS5, Vita, PSP, SNES, Wii U, Xbox 360, Xbox One, Xbox Series X.
Contact info
Unit A2, Cefndy Employment Park, Cefndy Rd,, LL182HJ, Rhyl,, United Kingdom
- 01745 799300
- thegamesexchange@btinternet.com
- gex.co.uk
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Only done a couple of transactions with GEX but it's been so straightforward. The process of submitting games and posting out were simple to understand and the time between sending games and receiving payment was really quick. I think a fair price is offered for the games too.
8 December 2025
Very easy experience
Very easy experience, great explanation in the website on how to package and what condition to send games in. Very quick turn around and had money syaright to mybbank. Woukd highly recommend if you have any retro games to sell
11 December 2025
Great value for your goods 👍
Put it this way - Music Magpie offered me approx £58 for my games, where GEX offered approx. £135. Once they had my parcel, it was processed and checked in the same day and payment was confirmed. Every step of the process was quick and easy - I have absolutely no complaints.
Found more PS1 games in the meantime, so I'll be contacting them again very soon!
8 December 2025
A very easy way to sell unwanted games
A very easy way to sell unwanted games. Would recommend using this company
5 December 2025
Reply from GEX.co.uk
Hey,
Thank you for the great review!!
Jason
Easy to use and good prices given
4 December 2025
Reply from GEX.co.uk
Hi Edith
Thank you for the 5* review!!
Jason
Reply from GEX.co.uk
Hi Jess
Thank you for the 5* review!!
Jason
Reply from GEX.co.uk
Hey Christopher
Thank you for the great review!
Jason
The entire transaction was very quick
The entire transaction was very quick. money received within 24 hrs of sending the items. Will recommend and use again, the rate was better than high street shops.
17 November 2025
Reply from GEX.co.uk
Hi Celine
Thank you for the 5* review.
Look forward to doing business with you again.
Jase
Quick & Easy process
Quick & Easy process. Sent a large quantity of games and got a really good price 👍
14 November 2025
Reply from GEX.co.uk
Hi Wendy,
Thank you for the 5* review!!
Glad you were impressed with the price :D
Jason
It was just so easy and straight…
It was just so easy and straight forward. The money was paid into my account with no problem. I had a query about the weight of the Lego but my query was dealt with quickly. Would definitely recommend Gex plus they gave me the best price.
10 November 2025
Reply from GEX.co.uk
Hi Marilyn,
Glad you were impressed with the service received :)
We hope to do business with you in the future.
Thanks,
Jason
Same day offer when the lego arrived…
Same day offer when the lego arrived and quick payment.
5 November 2025
Reply from GEX.co.uk
Hi Claire,
Thank you for selling your Lego with us and leaving such a great review!!
Cheers,
Jason
Reply from GEX.co.uk
Hey,
Thank you for the 5* review!!
Jason
Very helpful.Swift efficient service
Very helpful.Swift efficient service. Highly recommend
4 November 2025
Reply from GEX.co.uk
Hi David,
Thank you for the 5* review :)
Jason
What a fantastic service!
What a fantastic service. Great prices offered, simple and easy process to send the games off with a quick payment to complete. Brilliant - thank you so much!
23 October 2025
Unprompted review
Reply from GEX.co.uk
Hi Liz
Thank you for such a lovely review :)
Glad you were impressed with the overall service recieved.
Cheers,
Jason
Incredible service
Incredible service. Paid within 2 hours once the products arrived. Couldn’t recommend more and will be using again
15 October 2025
Reply from GEX.co.uk
Hi Alex
Glad you were impressed with the service at GEX!
We look forward to doing business with you in the future.
Thank you for the review!
Jason
Reply from GEX.co.uk
Hi Anthony,
Thank you for the 5* review!
Jason
Reply from GEX.co.uk
Hey,
Thank you for the great review.
Jason
Reply from GEX.co.uk
Hi David,
Thank you for the great review :)
Glad you were impressed with the service at GEX.
Jason
Great place to sell old items to
Easy to use, great communication and very efficient :-)
1 October 2025
Reply from GEX.co.uk
Hi Samantha
Thank you for the 5* review!!
Jason
Unbelievable service
Unbelievable service, there was a problem with the courier nothing to do with GEX, but they resolved it asap. Fabulous communication throughout. Really easy to use couldn’t believe how handy it actually was. Scan online, post, then receive payment. Can’t recommend enough
6 October 2025
Reply from GEX.co.uk
Hi Sean,
Thank you for the great review.
Glad you were impressed with the overall service.
Hope to do business with you again.
Jason
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