My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more
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See what reviewers are saying
Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more
Sarah was really helpful in stressful situation resulting a missed flight. She was very patient and explained all my options. She took her time and did not keep me waiting on the phone. She called... See more
Company replied
I have had several travel agents in the years, but I am pleased with the professionalism, and customer service I received from Joseph. His patience in assisting me step by step to any queries I had, p... See more
Company replied
Company details
Written by the company
Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!
Contact info
Suite No.5, The Old Dispensary, 30 Romford Rd, E15 4BZ, London, United Kingdom
- 0203 900 3242
- adam@gettrip.co.uk
- gettrip.co.uk
3.7
Average
194 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! It's great to hear that Jeff is appreciated for being nice, friendly, and helpful. We're glad to have him on the team!
Best regards,
Get Trip
Jeff gave an excellent service and gave…
Jeff gave an excellent service and gave the cheapest flights
1 January 2024
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Jeff provided excellent service and helped you find the most affordable flights. We appreciate your feedback and look forward to assisting you in the future. Safe travels!
Best regards,
Get Trip
Thanks to Michael who made my booking…
Thanks to Michael who made my booking very easy . Very patient with customers
25 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Michael made your booking experience easy and demonstrated patience. We appreciate your feedback and look forward to serving you again.
Best regards,
Get Trip
Good service
Michael attended to me satisfactorily with good costumer conduct.
27 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Michael provided you with satisfactory service and demonstrated excellent customer conduct. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Get Trip
Maria is very patient and helpful
Maria is very patient and helpful. She has guided me according to my dates. Will comeback to her in future. Five Stars for this lady
12 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! we are thrilled to hear that Maria's assistance was helpful and patient. We look forward to assisting you again in the future. If you have any more questions or needs, feel free to reach out.
Best regards,
Get Trip
Its very good servrice
Its very good servrice. Eva is coporative and politely provede every information according to travelling..I thankfull to her...
26 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Eva provided you with excellent and courteous service. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels!
Kind regards,
Get Trip
I called to get help about my ticket…
I called to get help about my ticket and they were very helpful. Thank you Jeff.
23 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Jeff was able to assist you effectively. If you have any more questions or concerns, feel free to reach out. We appreciate your feedback!
Best regards,
Get Trip
Excellent service start to finish from…
Excellent service start to finish from Maria.
Will come back
23 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that you had an excellent experience with Maria. We look forward to welcoming you back soon!
Best regards,
Get Trip
Maria from reservations
Maria was very patient and helpful and did multiple searches for me to find the right flight.
Very quick and efficient
23 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Maria provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Get Trip
Absolutely mugs
Absolutely mugs.
I have booked a flight for 985 and they took the money. Then after these guys call me and said price gone up and need 1400 when it’s 1100 from the airline web site. I said I need a refund and said it doesn’t work like that. Eaither I have to pay extra or they given me options. Take eaither different flight or different date.
So these are mugs . Never buy tickets from them.
21 December 2023
Unprompted review
Reply from Get Trip UK
Dear Mr. Uditha Anjana Akuratiya Vithanana,
I trust this message finds you well. We sincerely apologize for the delayed response and any inconvenience you may have experienced. We regret that you had to resort to using this channel to communicate, and we appreciate your patience.
Kindly refer to our email in which we have addressed to your issues in detail.
Please feel free to send your request to complaints@gettrip.co.uk. We are committed to providing you with all necessary information to address your concerns effectively.
We sincerely regret any inconvenience you may have experienced during this process. Our team is dedicated to resolving this matter to your satisfaction. We value your feedback and will use it to improve our services.
Thank you for bringing this to our attention, and we appreciate your understanding.
Kind regards,
Get Trip
Very good service from Jeff top man👍
21 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear you had a positive experience with Jeff. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. 👍
Best regards,
Get Trip
Great service and best deal!
The service was attentive, client oriented and patient to cover my travel needs. I was very impressed with John and his willing to find me the best deal. He returned a call when he found the best deal for me. It was even better than what the airline offered me! Highly recommended it! Thanks, John.
16 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service, and we'll be sure to pass on your compliments to John. We're delighted we could meet your travel needs and provide you with an even better deal than expected. We look forward to serving you again in the future!
Best regards,
Get Trip
Thank you so much Eva we have received…
Thank you so much Eva we have received good customer service
20 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!
Best regards,
Get Trip
I use this site to book my flight with…
I use this site to book my flight with Michael. Very friendly and helpful!!
19 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customers,
Thank you for your kind words! We're thrilled to hear that you had a positive experience booking your flight with Michael. Our team is dedicated to providing friendly and helpful service. We appreciate your feedback and look forward to assisting you with your future travel plans.
Safe travels!
Get Trip
Get trip
In this company Eva is great dealer person and respected and responsable person…
20 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your positive feedback! We're delighted to hear that you had a great experience with Get Trip Eva. If you have any further comments or suggestions, feel free to share. Safe travels!
Best regards,
Get Trip
Ana was attentive and patience and even…
Ana was attentive and patience and even though I did not book the ticket with Southall travel I do feel she did everything to try and help me. Ana answered all my questions and nothing I requested for her to look into was a problem. I have always recommended Southall travel and people and will continue to do so because of the customer service I received from Ana.
18 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear about your positive experience with Ana. We appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Get Trip
Had just an amazing experience with…
Had just an amazing experience with Michael on the phone very patient and attentive! Great thank you for that!
18 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're delighted to hear about your amazing experience with Michael. We strive to provide excellent service, and it's wonderful to know that Michael was patient and attentive during your call. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Get Trip
I would like to say a huge thanks to…
I would like to say a huge thanks to MICHAEL from flight reservation for his incredible performance and best customer service support ever.MICHAEL was so helpful and he went far and beyond to assist me with my query and really Many Many thanks to MICHAEL ……
14 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words and appreciation! We're thrilled to hear that Michael provided you with exceptional service and went above and beyond to assist you. I'll be sure to pass on your gratitude to him. If you have any more questions or need further assistance, feel free to reach out. Safe travels!
Best regards,
Get Trip
Get trip staff
Hi,
Thankyou Maria and Omar for arranging and organising my journey hassle free.
I would appreciate the hard work and patience you guys have shown.
30 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
You're very welcome! We're thrilled to hear that you had a hassle-free journey and appreciate your kind words about Maria and Omar. Their hard work and patience truly paid off. If you ever need assistance again, don't hesitate to reach out.
Best regards,
Get Trip
Very helpful
Very helpful lady Ava did her very best to help me find a flight with the suitable price.
Fantastic commitment
Thank you
13 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're thrilled to hear that Lady Eva provided excellent assistance in finding you a suitable flight at a great price. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Get Trip
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