I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... See more
Company replied
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See what reviewers are saying
In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... See more
Company replied
The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... See more
Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... See more
Company replied
Company details
Written by the company
GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.
Contact info
Unit 10 Crawford Business Park Bishop St, Cork, Ireland, T12VP71, Cork City, Ireland
- (021) 206 7791
- contact@gettech.com
- gettech.ie
4.2
Great
423 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Was a bit worried buying online but…
Was a bit worried buying online but phone was as described and delivered very quickly by the guys at GetTech ..would recommend them highly 👌
2 November 2022
Reply from GetTech.com
Hi David,
Thank you so much for your review! We're delighted you trusted us and that the device lived up to expectations. :) You know where to find us if you need anything moving forward.
All the best!
-GetTech Team.
My order was delayed by 2 weeks however…
My order was delayed by 2 weeks however they kept in touch with me throughout this time. Once they had my product back in stock it was delivered the next day, so can’t complain, it was out of their control
18 October 2022
Reply from GetTech.com
Hi Nadine,
Thank you so much for your review, we really appreciate it.
Please know we are constantly working to improve our service and we value your feedback. We're happy to hear you're satisfied with your device.
Should you need anything in the future, please don't hesitate to get in touch!
Wishing you a lovely day.
Kind Regards,
GetTech Customer Care
Pretty bad experience here
Pretty bad experience here! Ordered an Iphone on the Thursday. States 2-3 day delivery. Chased again on the Tuesday to see it had been sent as no information sent. Informed that it would take 2-3 days was for processing only and another 2-3 days for delivery. This was not clear on the website - we looked extensively. Was assured it would be sent out the following days on the Wednesday - 5 working days after order. Still no word on the Wednesday to say it was shipped (like most other companies do). Chased again on the Thursday (7 days after purchase). This time was sent an email to tell us that the IPHONE was not in stock!!!! Seriously!!! Offered a lesser phone or a refund. What a complete waste of time!! Was in need of a phone urgently and this set us back more than 8 days. Beware, ask first if in stock, ready and how long delivery is. Really really bad communications. Expected better from an Irish company tbh. Hopefully, they can learn from this and improve their communications on website and by email and only stock items they have available.
27 October 2022
Unprompted review
Reply from GetTech.com
Hi there
I am very sorry to hear about this and understandably that you are not satisfied with the service you received. We have sent a request for more information as we would like to have this resolved for you. Alternatively please contact our customer service team on (021) 206 7791 or email support@gettech.com and we can have a manager look into this situation for you. Unfortunately without an order number or name and surname we can't reach out to you directly.
Alternatively you can also fill in our contact form on our website requesting a call back.
We hope to have the opportunity to work with you to have this issue resolved.
Kind Regards
GetTech Customer Care
Great customer service...phonr ordered…
Great customer service...phonr ordered in black, not available immediately for delivery...option given to have white phone delivered immediately. Once accepted, phone received without delay.
17 October 2022
Reply from GetTech.com
Hi Bridget,
Thank you for taking the time to leave your kind words. We really appreciate it!
If you ever need anything, you know where to find us. :)
Thanks again and wishing you a lovely day. :)
Kind Regards,
GetTech Customer Care
Reply from GetTech.com
Hi James,
Thanks for taking the time to write your review, we greatly appreciate it!
We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :)
Take care!
Kind Regards,
GetTech Customer Care.
Very helpful
8 October 2022
Reply from GetTech.com
Hi Joe,
Thank you very much for leaving your review. Feel free to reach out gaain in future should you need anything! :)
-GetTech Team.
I find Get Tech very helpful and the…
I find Get Tech very helpful and the phone is fantastic. There was a delay with delivery but they kept in touch with me
13 October 2022
Reply from GetTech.com
Hi Miriam,
Thank you for leaving your review. We appreciate you taking the time to write about your experience and we're glad we could rectfy the delivery delay with our courier. :)
Wishing you a great day!
-GetTech Team.
Exceptional customer service …
The 5* review here is for Rachel mainly but also Rue and I think his name was Con. I purchased and IPhone X on 01/10/2022, when it hadn’t been dispatched by Tue I started to worry, with no communication from Get tech,as it was a gift for my son. I reached out and explained I needed it by Monday 10/10/2022 Long story short it wasn’t in stock. Rachel very quickly rectified the situation and I was able to collect the phone yesterday and it is FAB!!! My son will be delighted. Thank you for the wonderful customer service.
7 October 2022
Unprompted review
Reply from GetTech.com
Hi Michelle,
Thank you so much for taking the time to leave such a kind and detailed review! As a small Irish business, we really appreciate it. Please don't hesitate to reach out in future should you need anything at all. We're more than happy to help! :) Have a lovely day!
-GetTech Team.
I was very impressed with the service I…
I was very impressed with the service I received today in GetTec.I was changing my iPhone and trying to decide on a refurbished one.Casper was very patient and efficient explaining everything to me.I would certainly recommend GetTec to people.
4 October 2022
Unprompted review
Reply from GetTech.com
Hi Esther,
Thank you so much for leaving your kind review. It means a lot to us! Please don't hesitate to reach out in future should you need anything. We'll be happy to help!:)
-GetTech Team
Impecable Service
It's the first time I'm using their service and I was impressed with how quickly and efficiently they were.
The staff is very friendly and I got the best offer for my phone : )
I highly recommend GetTech!
30 September 2022
Unprompted review
Reply from GetTech.com
Hi Leonardo,
Thank you very much for taking the time to leave us such a nice review! We're delighted to hear you're happy with our service.
Please don't hesitate to let us know if we can help with anything else in future. Have a great day! :)
-Gettech Team.
Excellent company phones are always of…
Excellent company phones are always of excellent standard. I usually buy fair and have never been disappointed phones are like new
23 September 2022
Reply from GetTech.com
Hi David,
Thank you so much for taking the time to leave your kind review. We greatly appreciate it!
We're so happy to hear you're satisfied with our devices. We do try our best for our lovely customers!
Have a great day and feel free to reach out to us for anything in future. :)
-Gettech Team.
I have already done this but again i am…
I have already done this but again i am delighted with the service i got and delighted with my phone and that is my final answer
27 September 2022
Reply from GetTech.com
Hi Michael,
Thank you so much for taking the time to leave us a review - it really means a lot to us!
Glad to hear that you are satisfied with the service and the product you received, we do try our best :)
All the best,
GetTech Team
Fantastic customer service.
I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with her phone. Communication with GetTech was first class. Such a friendly, personal approach through phone calls and emails. Unfortunately she couldn't resolve the problem at her end so had to send the phone back to them. Everything was covered under warranty and she had her phone back good as new within three days. Fantastic business. Thanks to Cal and all the team.
19 September 2022
Unprompted review
Reply from GetTech.com
Hi there,
Thank you so much for your review - it truly means the world to us!
We're so glad to hear that our team was able to provide such a great level of support to you. They really do their best!
Should you need any assistance in the future, don't hesitate to reach out - our dedicated team is always happy to help.
Wishing you a lovely week ahead.
Best,
GetTech Team
First class service
I ordered a Samsung Galaxy S9 + a couple of days ago and today I decided to call GetTech to confirm the order was received. I spoke to a very polite and helpful lady named Rachel, who told me she would call me back that day when she had all the relevant information to give me. True to her word (and sadly but true, a very rare experience these days) she called me back within a couple of hours. She advised me that there was some technical issues with the phone I had ordered and without any fuss offered me a free upgrade to a better model at no extra cost or a full refund. I accepted the upgrade and thanked her for her professionalism and received an email confirming all we had discussed. I will have no hesitancy in recommending GetTech in the future and wish them every success.
21 September 2022
Unprompted review
Reply from GetTech.com
Hi Paul,
Thank you for taking the time to leave us such a kind review.
It means a lot to the team here, and we're very glad to hear that you've received outstanding support from Rachel. Thank you for your support and understanding.
We're glad we were able to resolve the situation for you and we hope to welcome you back again in the future!
Wishing you all the best,
GetTech Team
Great service
Very quick service, device arrived quickly and in perfect condition. Great experience with my phone as of using it this week, overall very happy customer!
13 September 2022
Reply from GetTech.com
Hi there,
Thank you so much for the kind review. We're delighted to hear that you were happy with our product and service, it's very much appreciated by our team!
Don't hesitate to get in touch with us should you need a hand with anything, our team will be happy to help :)
All the best,
GetTech team
Very happy with purchase and delivery
Very happy with purchase, quick and efficient delivery
2 September 2022
Reply from GetTech.com
Hi Geraldine,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with our service and product! It means a lot to the team here.
We hope to welcome you back again in the future - don't hesitate to reach out to us.
All the best,
GetTech Team
Reply from GetTech.com
Hi there,
Thanks so much for taking the time to leave us a review.
We're glad to know that you're satisfied with our service - please don't hesitate to get in touch should you need a hand with anything!
All the best,
GetTech Team
Great place to sell your stuff
Recently sold my Samsung Watch to them. Everything went fast and smooth. Cal was a great help.
8 September 2022
Unprompted review
Reply from GetTech.com
Hi Bartosz,
Thank you for taking the time to leave us a review!
We are very happy to hear that you were satisfied with our service.
Don't hesitate to get in touch should you have more devices to sell in the future! ;)
All the best,
GetTech
Issues resolved asap
Just a couple of issues with my purchased phone that was resolved efficiently and with zero issues or hassles. Massive thanks to Cal and Rue for all their help. I will strongly recommend dealing with Get Tech.
2 September 2022
Reply from GetTech.com
Hi John,
Thank you very much for taking the time to leave your review. We really appreciate it! We're happy our team were able to help resolve any issues. If you have any further feedback please don't hesitate to let us know. We're always happy to help. :)
-GetTech Team.
Ordered a phone and received it a few…
Ordered a phone and received it a few days later. Just like it said on the packet. Excellence service.
2 September 2022
Reply from GetTech.com
Hi Paul,
Thanks a million for your kind review. It really means a lot ot our team here!
We hope to welcome you back again in the future :)
Wishing you a lovely day,
GetTech
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