Sorted Reviews 399

Easy to use. With good options when you want an upgrade.

Great service that is in between doing your own taxes and having a Steuerberater. I've had such bad luck with Steuerberaters in the past that I just learned how to do them myself. Sorted makes it easy to do it yourself, and has Tax advisors you can hire to make official documents for you. Submitting VAT reports and Income tax reports is a total breeze. I like that they send reminder emails to submit tax reports (although when I switched to quarterly VAT reports it wasn't automatic).
The customer service use to be better before they were bought by an American company. I also wish they had a way to upload pictures of receipts and invoices from your phone, in general I wish there was a mobile app version.
I would use caution if you are using this app without really knowing how taxes work in Germany, they have a lot of good articles on Sorted but not sure if there is a guide for people new to the system. It can be confusing to figure out what you can expense and what you shouldn't, and what things (like utilities?) have VAT, etc.

Just simplifies everything. You are in control rather than paying huge fees to the steuerberater.

I was thrilled to find this English Tax software but for us it does not have enough options. There is no possibility to add additional types of income such as retirement. We also have an employee and there is no place for this. My service requests usually get automatically closed before I get a satisfactory answer. In my first contact with the company DEEL regarding adding the extra income, they had never heard of Sorted. I recently filed for last year and am holding my breath to hear back from the Finanzamt. But I am still not giving up on it completely because it is so easy to use and hopefully the software improves. It is a perfect solution if your situation isn't too complicated.

I'm currently using the free version as my circumstances require me to use a local Steuerberater rather than submit via Sorted. I'm very pleased with the easy to use features and use the platform to keep track of my invoices and payments. I'd highly recommend it to anyone who is daunted by the whole tax business especially in a foreign country and the fact that the platform is in English is so helpful. Thank you for a super service!

So far it's a very easy to user software . Also I would say it's a great tool for non German speakers where everything from registration as freelancer to creating invoice and submitting tax return is at your finger tips :)

Germany located opinion. It works really well, all my business stuff about taxes and invoices can be managed with sorted. Support is really good and fast, using it now in the third year for my IT business. Invoices are sent autmatically, really good.

It's great being able to do your taxes in English, right?

Sorted tries to make it easier - but fails, spectacularly, to make any kind of sense for those trying to disambiguate business income and expenses from their personal bank account.

You cannot bulk-edit transactions: you can select a few, but you have to edit them one by one, and once you have edited one, they then serve you whatever is at the TOP of the list of all your expenses again. You can't skip to the next/previous record, meaning that the process of editing your tax assessments actually feels more arduous than it really is.

"About that €0.13 cashback from your bank? Well, does that include 19% VAT, 7% VAT, and was it earned through selling a service or goods?"

Make it less bureaucratic - make a simple UX where people know what is business, what is personal, what VAT usually applies to a usual category, stop people sifting their thousand card purchases of a Sterni and a packet of Pueblo from their facking business expenses ONE BY ONE.

I hate you, Sorted. I hate you.

Yeah, you have to manually select and edit EVERY SINGLE TRANSACTION that is imported from the synced bank account (which works great, actually).

They don't explain what VAT is usually payable on a certain good or service IN THE SCREEN WHERE YOU SELECT IT

They don't offer a way to mark your income as anything but "Goods/Services/VAT Refund/Corona Aid" - literally 4 bloody options. Got a friend sending you money via a payment app? Fack you!

They don't offer any useful oversight of how to use their app, nor any insight into how the German system works. They expect you to Google that, read their sparse FAQs, or pay a tax advisor €90 to answer a simple facking question.

Updated review:
I really love the app for the past 6 months or so I have been having problems with the export of the invoice which looks unfortunately really messy and appears unprofessional. Apparently, they cant fix it so I need to email customer service every time I need to download an invoice (but I still have to pay full price for the service). Since switching to Deel also there is no longer the "ask a tax advisor" option, which was a huge selling point.

Previous review:

Really easy-to-use platform, that makes taxes really simple. In my experience so far, customer service has always been helpful too. I would highly recommend to freelancers :)

Thank you for the help along the way! Great service for everyone struggling with German tax forms!!! Really happy that I found it!

Easy to use .... no hassle .... reports get submitted automatically

I love Sorted it changed my life - sounds a bit over the top but really, after years struggling with crappy accountants and crazy confusing apps, this one was a godsend!! So easy to use, intuitive and fast!

With Sorted I've been able to open a tiny business in Germany with no problem. I am stress free and the interface is so easy to use!

The customer support have carefully analyzed my case in multiple tickets and provided helpful answers that solved my problems in a day.

The app is always easy to use and prices are realy good. I definitely recommend.

PS. Special thanks to Mariana who has helped me a lot.

Straightforward, intuitive web app, less fuss. The support team is quite fast and they've help address a unique situation very well.

The guys at Sorted have made all the complex tax&report processes in Germany for freelancers VERY simple; I'm very happy and have already recommended.

Great experience and super helpful support!

Helpful for invoice management, emailing, and submitting tax reports. They continually update the app with new functionality and has a lot of helpful advice for freelancers in Germany!

Ultimate tool for Freelancers!
Sortd has helped me answer some of the basic questions about how to navigate the sometimes complicated path of being a freelancer in Germany. Also it has been able to answer more complicated answers for me by connecting with a tax consultant, etc. HIGHLY RECOMMENDED!

This application is really perfect for the one who like to work as freelancer. I start to working as a freelancer a few months ago and with the help of this application I handle the registration, accounting and Finanzamt reporting.