The brand has been very successful in our store; there's no Christmas without Polar Star socks. Our customers love the material, comfort, and design. Definitely a brand to keep :-)
Company replied
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See what reviewers are saying
Polar Star founder Nicholas Queueche reached out in October with his brand of fantastic socks. Excellent communication, clear website with the speedy delivery made everything so easy. Polar Star for... See more
Company replied
My order (# PS8338) has got lost for more than 15 days (as evidenced by the tracking system where the last update dates back 19 December). The only way to contact the shop is via email. I have alrea... See more
Company replied
Your socks are the only ones I wear, being like art on my feet, comfortable, and I prefer cotton over wool. Because last material does cause animal suffering
Company replied
Company details
Written by the company
Polar Star is a brand for mountain lovers. We make socks to live your winter with great class. We produce responsibly in Europe with natural cotton
Contact info
10 rue greneta, 75003, Paris, France
- hello@getpolarstar.com
- getpolarstar.com
4.6
Excellent
130 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful, warm winter
Quick delivery and beautiful, warm socks. Perfect companions for a cold winter.
6 March 2022
I’ve wanted these socks for two years…
I’ve wanted these socks for two years and even bought them as a gift for my sister-in-law. These were my Christmas gift to myself and they DID NOT DISAPPOINT! Thank You!
4 February 2022
Unprompted review
These socks are great
These socks are great! We live in New England, and they’re the only ones that keep my husband’s feet warm!
4 February 2022
Unprompted review
Worst experience ever
I am not satisfied with the product for the following reasons:
• one of the socks present an hole,
• they are too small (despite the size is 42-46 and my feet are size 43),
• material is different from what advertised (71% Acrylic, 19% Polyamide, 5% Polyester, 4% Wool and 1% Elastane – see picture vs 30% Coton, 30% Acrylic, 15% Wool, 15% Spandex, 5% Elastane, 5% Covered Yarn what is your website),
• Made in China – see picture vs advertised Made in Europe what is in your website.
8 January 2022
Unprompted review
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