The brand has been very successful in our store; there's no Christmas without Polar Star socks. Our customers love the material, comfort, and design. Definitely a brand to keep :-)
Company replied
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The brand has been very successful in our store; there's no Christmas without Polar Star socks. Our customers love the material, comfort, and design. Definitely a brand to keep :-)
Company replied
Polar Star founder Nicholas Queueche reached out in October with his brand of fantastic socks. Excellent communication, clear website with the speedy delivery made everything so easy. Polar Star for... See more
Company replied
My order (# PS8338) has got lost for more than 15 days (as evidenced by the tracking system where the last update dates back 19 December). The only way to contact the shop is via email. I have alrea... See more
Company replied
Your socks are the only ones I wear, being like art on my feet, comfortable, and I prefer cotton over wool. Because last material does cause animal suffering
Company replied
Polar Star is a brand for mountain lovers. We make socks to live your winter with great class. We produce responsibly in Europe with natural cotton
10 rue greneta, 75003, Paris, France
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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I ordered a few pairs and am a bit disappointed. The embroidery is of poorer quality than shown on the photos. With a simple pattern like the "Magnus" socks, it is ok. But with complex pattern like the "Ada" socks, the patterns are thin. I would give 3,5 Trustpilot stars if possible.
Careful of polarstar products, horrible interaction with their customer service on brand new item.
Bought brand new kythera, hooked it up to air, leak out of the nozzle. Disassembled it, re-lubed everything, still a leak. Call customer support, told to look for defects, find 2, big scratch on inside of cylinder and some kind of warping on the inner-nozzle. Two week turnaround for RMA and they want to make sure that it’s their defect…and I’d pay for repairs if they deem it wasn’t their fault. Not gonna stick around and find out on that.
really awesome company, and the socks are so warm and comfortable! perfect for cozy days around the house, or out hiking in the cold!
Absolutely love these socks, they are great quality, so thick and soft and I have loved wearing them in front of the fire now it’s cold out. I have not yet wore them to hike in but I have no doubt they’ll be perfect. I love the designs. Thankyou so much Polar Star 💛
Perfect xmas gift to keep your beloved ones warm.
Nicolas is great to work with; he is flexible and is thinking in favor of the retailers!
Amazing cozy socks, great pattern, perfect for winter (and as a christmaspresrbt for family and friends!).
The delivery was quick, the socks I ordered looks like the ones I got and the customer service was great. Would definitely recommend 👍👍
The colour of the socks is amazingly beautiful, and the texture is so comfortable. Best gift for winter.
Five in a row, in a sturdy box, can’t wait for winter to begin.
Love love love these socks!! I have dozens of them and wear them every single day 🥰 they’re just so warm, cozy and cute. Highly recommend 🫶
Polar Star founder Nicholas Queueche reached out in October with his brand of fantastic socks. Excellent communication, clear website with the speedy delivery made everything so easy.
Polar Star for me is the only brand of socks to buy :) Full respect to the hard work and effort of Nicholas Queueche, and thankyou for such a great product.

Reply from Polar Star
Best socks, I ever had. Very comfortable and cozy! Perfect for me because they are warm but I don't get to hot feet in them. And I got really fast email response when I had a question.
The socks are great, and exactly as expected. I had a small error in my order (sometimes it happens), but the customer service I received was so good, that I am still happy to give a 5 star review. Thank you, Nicolas!
An excellent experience. When a small problem arose, Nicolas dealt with it immediately and efficiently. I would highly recommend this company.
My five pair of socks arrived in a decent delivery time. The socks themselves are good quality and more importantly fitted perfectly. I had issues with another company selling the same style of socks which in no way fitted me, but not the case with Polar Star. Well worth my 5 stars.
More than 92% synthetic material versus less than 8% wool which was not declared clearly.
I never received the socks. I mailed them about it and didn't get a reply. Surprised to hear they are still in business.
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