It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*
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Review summary
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Very nice phone case. The style is perfect and fits my phone well. Little disappointed with the design. The horse resembles my horse, but it is wearing an English bridle and I know that the picture I... See more
Everything came right, but the only thing I would say I didn't like is the chain. It was a bit thicker and sturdier than expected, which is a good thing since it wouldn't snap off, but it didn't fully... See more
The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a proble... See more
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
4.0
Great
26K reviews
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I paid for extra shipping to arrive at…
I paid for extra shipping to arrive at a sooner date and it did not arrive at the date it said it would arrive by.
12 May 2026
My dad is going to love it!
My dad is going to love it!! Very happy with the book mark. I received it extremely fast.
7 May 2026
Cheap Looking
I was ‘sort of’ satisfied. Product was ok but a little cheap looking and overpriced. Ordering, service and delivery were all easy and quick.
25 April 2026
I was really disappointed with my…
I was really disappointed with my purchase. The flowers were a lot smaller than expected & the stems were simply wrapped in green tape that wouldn’t stay on. I had expedited them so they’d arrived in time for Mother’s Day, upon arrival 2 broke immediately after being taken out of the box. I didn’t have time to send them back & replace or get something new. I had to try & glue things back myself. I will say, at the very least, they arrived quickly after paying 35 dollars for shipping. I will not be using this company again. Very cheesey.
11 May 2026
Fine item, scammed on shipping
The item (custom guitar strap) came out nice enough and was well recieved, but shipping and communications are inadequate:
- Ordered 24th May. Paid extra for 4-6 day expedited delivery.
- Emailed 4th May to query whereabouts, noting failure to provide paid-for service.
- Marked dispatched 5th May without answer to my query. Again requested they acknowledge failure to provide the service.
- Delivered 13th May. Still no reply.
I will not be using them again since they cannot be trusted to meet a deadline you can opt to pay extra for.
13 May 2026
Unprompted review
The designs are beautiful fast shipment…
The designs are beautiful fast shipment and great quality
10 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pretty disappointed considering I paid…
Pretty disappointed considering I paid over $100. The flowers themselves are great but just China cheapies shipped from China directly to customer. The stems are just paper. So disappointing for the price.
11 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
The product was well made and of good…p
The product was well made and of good quality. I am sure it will be of great use to the owner.
Significant occasions made easy.
10 May 2026
Beautiful eternity bangle
Beautiful eternity bangle. I bought two, one for myself in memory of my husband and for my girlfriend in memory of her mom. Outstanding quality for the price point. Delivery was quick and great.
10 May 2026
The merchandise is exactly as represented in their website.
The ring I order can on time for mother's day and my wife loved the quality of the ring.
10 May 2026
Order and delivery service
Unfortunately, I cannot comment on the product quality, as I have still not received my parcel. I placed and paid for my order on the 25th of April and to date, my daughter in law has still not received the parcel which are gifts for my grandchildren. There has been little or no updates regarding my order. This is most disappointing and frustrating. I would unfortunately think twice before placing an order again in future.
25 April 2026
Unprompted review
Reply from Getnamenecklace
Dear Customer,
Sorry for any inconvenience may cause, tracking shows that your package is still in transit, please kindly wait a few more days.
Please send an email to support@getnamenecklace.com if you have further problems.
Best Wishes,
Customer Service Team
The arrival of my purchase was fast, the bracelet is beautiful, I love looking at my wrist and seeing all of my kid's names, it is a nice purchase at a great price.
The purchase of this bracelet was nice, it arrived quickly and it was pictured exactly as the picture on the website. I love looking at my wrist and seeing all of my kid's names. I am extremely HAPPY with this purchase, it is a beautiful bracelet at a great price.
5 May 2026
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