It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very nice phone case. The style is perfect and fits my phone well. Little disappointed with the design. The horse resembles my horse, but it is wearing an English bridle and I know that the picture I... See more
Everything came right, but the only thing I would say I didn't like is the chain. It was a bit thicker and sturdier than expected, which is a good thing since it wouldn't snap off, but it didn't fully... See more
The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a proble... See more
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
4.0
Great
26K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pretty disappointed considering I paid…
Pretty disappointed considering I paid over $100. The flowers themselves are great but just China cheapies shipped from China directly to customer. The stems are just paper. So disappointing for the price.
11 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
The product was well made and of good…p
The product was well made and of good quality. I am sure it will be of great use to the owner.
Significant occasions made easy.
10 May 2026
Beautiful eternity bangle
Beautiful eternity bangle. I bought two, one for myself in memory of my husband and for my girlfriend in memory of her mom. Outstanding quality for the price point. Delivery was quick and great.
10 May 2026
The merchandise is exactly as represented in their website.
The ring I order can on time for mother's day and my wife loved the quality of the ring.
10 May 2026
Order and delivery service
Unfortunately, I cannot comment on the product quality, as I have still not received my parcel. I placed and paid for my order on the 25th of April and to date, my daughter in law has still not received the parcel which are gifts for my grandchildren. There has been little or no updates regarding my order. This is most disappointing and frustrating. I would unfortunately think twice before placing an order again in future.
25 April 2026
Unprompted review
Reply from Getnamenecklace
Dear Customer,
Sorry for any inconvenience may cause, tracking shows that your package is still in transit, please kindly wait a few more days.
Please send an email to support@getnamenecklace.com if you have further problems.
Best Wishes,
Customer Service Team
The arrival of my purchase was fast, the bracelet is beautiful, I love looking at my wrist and seeing all of my kid's names, it is a nice purchase at a great price.
The purchase of this bracelet was nice, it arrived quickly and it was pictured exactly as the picture on the website. I love looking at my wrist and seeing all of my kid's names. I am extremely HAPPY with this purchase, it is a beautiful bracelet at a great price.
5 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Beautiful designed everything i thought…
Beautiful designed everything i thought it was going to be
10 May 2026
I ordered 3 necklaces with my border…
I ordered 3 necklaces with my border collie photo but the photo isn’t there the heart is just black. It said can see the photo with heat but that didn’t work either. So I waisted my money how do I return them. My bc has bone cancer we amputated her back leg & has cancer in her lung on chemo so to see the heart black is very upsetting
9 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Overall Very Happy.
Great quality item. Fast, easy to navigate website & ease of payment system. Cheers.
18 January 2026
Delightful bookmarks!
The bookmarks are lovely just as described. They arrived on time and the gift box they came in was a delightful surprise
9 May 2026
I love my order came quick and its a…
I love my order came quick and its a great present to myself
10 May 2026
The engraving was wrong supposed to…
The engraving was wrong supposed to have a heart in between my daughters name and her horses name I even explained in comment box and the heart was missing she was bummed
9 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Very happy with delivery and product…
Very happy with delivery and product was perfect.
Really happy with the little gift box .
4 May 2026
Great quality and very quick delivery.
4 May 2026
Perfect Mother's Day gift
Shipping was fast. We bought the photo bracelet for our mother for Mother's Day. Once we figured out how to project the photo it was great. Our mother really likes it.
4 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.