The necklace is beautiful and the delivery was quick! The only problem I had was it was smaller than I thought and hard to read the names of my grandchildren. I would definitely order from this comp... See more
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Review summary
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Reviews shaping this summary
Absolutely love my necklace so far. It’s exactly as I ordered for the etchings. A little difficult to close up the bottom as the rubber ring to help secure it kept popping out (did not over tighten an... See more
Everything came right, but the only thing I would say I didn't like is the chain. It was a bit thicker and sturdier than expected, which is a good thing since it wouldn't snap off, but it didn't fully... See more
It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
4.0
Great
26K reviews
Asks customers to review
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Just What I Wanted
Very happy with my personalised tote bag. Its attractive and well-made with outside zipped pocket and zipped closure.
I wanted something soft but serviceable and this fits the bill.
Had some pleasant comments. Thank you
2 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Thought this was a UK business and the…
Thought this was a UK business and the items ordered would be posted there Wrong just more rubbish coming from China takes forever to arrive and way overpriced
11 May 2026
Unprompted review
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Absolutely love my necklace so far
Absolutely love my necklace so far. It’s exactly as I ordered for the etchings. A little difficult to close up the bottom as the rubber ring to help secure it kept popping out (did not over tighten and made sure it was lined up correctly). But I’m constantly getting emails saying to complete my order at the same time I’m getting emails about how my order was marked delivered and the amount of promotional emails is insane.
8 May 2026
Not worth the money. I paid 90 and can’t even wear it
The birds do not lay flat and stay flat. They keep flipping around. Also the chain is much much shorter than I expected.
8 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Good easy honest transaction
3 May 2026
Very expensive for the quality
Very expensive for the quality. Just another dropshipping company. Save some money and buy it directly from Aliexpess yourself.
7 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Good product and fast service
7 May 2026
The book marks I order appear to be a…
The book marks I order appear to be a little smaller than they looked when ordering. Otherwise pleased with my items
3 May 2026
Took a long time to arrive
Took a long time to arrive
Had email to say it had been delivered then it didn’t come for another 3 days
Playmat was nice but cheap materials
2 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
It was lovely and shipped fast
It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*
7 May 2026
PERFECT!
Arrived earlier than expected and was absolutely amazing. It was customized perfectly and it's beautiful. Such a great keepsake for my baby's birth. I also am allergic to most metals but have had no issues with this necklace at all. I wear it all the time. Highly recommend!
7 May 2026
Perfect for Mom
The bookmark is well made and looks great. Bought it as a Mother's Day gift.
6 May 2026
The relation of customer with company. In good. Faith
It's doing great and well thank you
24 April 2026
NOT WORTH THE MONEY
Personalised rug- Honestly not worth the money. The quality is not the best. Shedding a lot all the threads are coming out which is a big no when you wanna put this in your kid's room. Don't waste your money ppl
EDIT: they tell you to email them I'm unsure why. And when you do they don't even respond. They just do this for views.
2 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team
It was beautiful!
2 May 2026
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