GetmsOffice UK Reviews 674

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Joe answered my pre-order questions...I needed to know if there wld be support offered if I had questions re: Word--formatting, etc. No help is available via Microsoft directly, so Joe's info convince... See more

Rated 1 out of 5 stars

A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand exp... See more

Rated 5 out of 5 stars

I contacted Getsmoffice today and was delighted to be helped by John Zarandin. He was fantastic and solved my problems when I told him I had "lost" Office. John with my permission, took control of my... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks t... See more

3.4

Average

TrustScore 3.5 out of 5

674 reviews

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Rated 5 out of 5 stars

I chatted with ANNE at length this…

I chatted with ANNE at length this morning and I found her to be an EXCELLENT representative for your company. She was friendly, patient, and very knowledgable of the subject matter. I appreciate your website, too. Very good prices and fabulous customer support! Keep up the good work.

14 March 2021
Unprompted review
Rated 5 out of 5 stars

Your agent named Jesus

Your agent named Jesus, is a good communicator by writing and He read my software installation difficulties well and assisted me until the end and I was very satisfied with the conclusion.

13 March 2021
Unprompted review
Rated 4 out of 5 stars

I downloaded the Program but the…

I downloaded the Program but the Product Key did not work so I could not activate Publisher. I E-mailed the company & replied. Ron told me he would fix things, they gave me a new program along with a new Confirmation ID. Everything worked out ok, now I have my Publisher program & am very happy with the outcome.

13 March 2021
Unprompted review
Rated 5 out of 5 stars

Ray was awesome

Ray was awesome. He helped me out on how to get Microsoft word onto my computer (I'm not very tech-savvy) and he was very kind in doing so. 11/10 customer service

11 March 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Jesus was able to warmly and rapidly resolve my issue regarding fufillment of my order: Microsoft Office 2019 Home And Student For Mac. Thankyou :)

10 March 2021
Unprompted review
Rated 5 out of 5 stars

Company Works Well!

Company worked well with my needs. Operator stayed with me for the two days it took to straighten out correct version for my region. Hats off to Carl!

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Jesus helped me tremendously today! I have a report due by midnight and needed Microsoft Publisher ASAP and Jesus was quick to help me out. 10/10 recommend for anyone who is not tech-savvy.

7 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Joe

I ordered a new Windows package and tried to install it myself. No chance! I really am not I.T. literate.
I joined a chat assistant for some help and wow it was amazing. Joe helped me remotely and kept me up to speed all the way. I can ask him anytime I need help again. Fantastic job, well done Joe and thankyou

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Great prices and excellent customer service

The site offered a variety of MS Office products at great prices. Stacked with a discount code they were offering (Women's Day), I didn't bother to look elsewhere but to buy it from their site immediately.

Although the site did not offer to pay by credit card, it did have options for PayPal. I had some problems with PayPal, but I was able to complete the transaction.

Since I did not get the product code in the email, I contacted their customer service through the chat service on the website. After about 3 minutes I was attended to. "Joe" was helpful and immediately resent the code to me. Although I had closed the chat after thanking him, he reopened the chat and remained online on standby to make sure I did not have any further problems.

Moreover, they assign one dedicated assistant per customer and Joe said I could get in touch with him for any other issues. This is unheard of in any other online services, so it is much appreciated.

I would highly recommend buying from GetMSOffice, given their very low prices, genuine products (my product code for Office 2019 is authenticated at Microsoft and linked to my MS account), and great customer service.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Joe was a great help

Joe was a great help! Instead of trying to fumble through some activation issues he just stepped in and fixed it. Quickly, professionally, and completely! My applications work great now!

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Software purchase

had a little trouble activating the software I just purchased cos I didn't read the instructions that came with the email! Daniel at customer service chat was very helpful and sorted it out quickly.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprising.

Pleasantly surprising.

I've never bought software online and was hesitant to commit to a purchase, however it was a very painless process and Joe in customer services was a dream to work with. I ran into a problem with the download however Joe fixed the problem promptly for me and was very polite whilst doing so.

Thank you team and Joe!

2 March 2021
Unprompted review
Rated 5 out of 5 stars

The support guy Joe was great

The support guy Joe was great - he helped me with the software and stayed online while he was needed. This contrasts with another online support person on the same day (at another company) who couldn't get offline quick enough. Joe even gave me a refund because I'd made a mistake in ordering a product I already had.

2 March 2021
Unprompted review

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