Joe answered my pre-order questions...I needed to know if there wld be support offered if I had questions re: Word--formatting, etc. No help is available via Microsoft directly, so Joe's info convince... See more
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A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand exp... See more
I contacted Getsmoffice today and was delighted to be helped by John Zarandin. He was fantastic and solved my problems when I told him I had "lost" Office. John with my permission, took control of my... See more
Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks t... See more
Great help and service...fast…
Jesus was great help and service...fast too...solved my issue. Thanks!
The tech was all over it
The tech was all over it, on top of it and knew what he was doing. But lets face it, it was Sunday and I was working with Jesus. Just saying......
Problem solved!
I had a problem activating the product I purchased. Jesús was extremely helpful and when we could not resolve my issue, he upgraded my software to make sure I did not miss out. He was an exceptional tech support agent who was polite, friendly, and knowledgeable.
Jesus was helpful in resolving my…
Jesus was helpful in resolving my Office 2013 installation issue, by being patient and going through the process together via Zoho.
My order no was #1100115684UK.
I give him Thumbs up and may wishing him well.
Daniel was a great help for when I…
Daniel was a great help for when I downloaded the programs.
Office 2011 for Mac Activation
I had trouble with my office for mac 2011 activation. Joe in their support office was really helpful and sorted it out for me. Many thanks.
Unsure at first but worked well
The first link I got didn't work so I was upgraded. Very happy. The install and software worked perfectly.
I am really grateful for all the help…
I am really grateful for all the help and assistance I have received today. Thank you
I would like to say that Carl was…
I would like to say that Carl was exceptionally good at supporting me through the download of micro-soft office. There is always a degree of anxiety when downloading a software over the internet. Carl ensured that this ran smoothly and offered reassurances when I was getting into difficulties. This kind of customer service is critical for future sales and I will be recommending the site to others. Thank you.
Order 1100115494UK....GREAT CHAT WITH…
Order 1100115494UK....GREAT CHAT WITH CUSTOMER SERVICE REP JESUS WHO HANDLED ALL ASPECTS OF MY CALL PROFESSIONALLY NAD PROMPTLY. I WAS HAVING ISSUES WITH MICROSOFT PUBLISHER ACTIVATION (STATED IT WAS ACTIVATED PRIOR) AND JESUS WITH PATIENCE INSTRUCTED ME AS TO WHAT TO DO SO THAT HE COULD TAKE THE NECESSARY STEPS TO GET THINGS CORRECTED. IN LESS THAN 10 MINUTES ACTIVATION WAS DONE AND ALL COMPLETE. SO HAPPY WITH CUSTOMER SERVICE...I WILL BE BUYING MORE OF YOUR PRODUCTS IN THE FUTURE.
Helping set up
I had a new laptop and Jesus helped me sort out the new Office download and set up of the printer. He was very patient and professional with somebody who knows nothing about these things. THANK-YOU
quick response and solve the problem…
quick response and solve the problem patiently
Quick question but speedy response from…
Quick question but speedy response from Joe, thanks
Helpful and patient
Spoke to Emir- very helpful and explained what I needed. Put up with my dim questions also! Would recommend.
Carl helped me out a lot today
Carl helped me out a lot today. He responded fast, helped me with some issues I was facing, and put effort into making sure my experience ran smoothly.
Very timely communication
Very timely communication. In my case, the item I purchased was not what I needed. I notified them, and they immediately issued a refund. Very much appreciated!!
My software key did not work which was…
My software key did not work which was very frustrating. I contacted software team for some help. Carl one of your members immediately took action and resolve my problem. You need to hire more people like Carl.
Ed Callahan
Joe was AWESOME!!
Joe was AWESOME!!! He went above and beyond to assist me with my issues. Then when I was unable to resolve the issues myself, Joe after seeking my authorization took remote control of my system and resolved all of my issues. Five STARS are not enough stars!!! The service provided was one of the best I have received in a very long time.
I shouldn't have to contact support -but shoutout to Carl
I shouldn't have to contact support; my "thanks for your order" should have told me I would need to wait up to 30 mins to receive my MS Office license key, or my follow-up email should... But Carl patiently reassured me and all was well.
Shout-out to Carl, with a sideways glance at the guys who designed the user experience.
Ping was brilliant with helping me sort…
Ping was brilliant with helping me sort out the activation of my software. Well done and thank you
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