get eSIM travel Reviews 

1,920
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers had a great experience with this company. Customers found the user experience to be very positive, often describing it as easy and seamless, particularly with the installation and activation process. Many appreciated the competitive pricing, noting that the cost was amazing compared to other companies and offered good value. People also frequently mentioned the reliability of the service, enjoying uninterrupted internet data during their travels. However, some customers also noted issues with the product, specifically that the eSIM did not work upon arrival or after activation, leading to a lack of connection. A few other people also felt that the network connection was inconsistent, experiencing frequent disconnections or difficulty finding a signal. Additionally, some reviewers were not happy with the activation process, finding it challenging or requiring specific steps not clearly communicated.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the eSIM easy to install,... See more

Service

Consumers find service to be ambiguous, with many praising its ease of use, best price value, and stable... See more

Product

Users describe ambiguous interactions with the product, with many reviewers reporting that the eSIM did not... See more

Price

Customers consistently note positive experiences with price, often finding it cheaper and more reasonable... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use and noting that the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied

Rated 4 out of 5 stars

Get Esim is very easy to install and to activate. I did not give all the stars, because for me it would be nice that I would have had the choice not only for how long but also for how much data. B... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(1,920)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good connection

Good connection

20 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We're glad to hear the connection worked well for you. If you ever need anything else, we're here to help! Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

30 GB Brazil

As soon I rembered to reboot my phone after the esim installation and to enable the roaming everything worked well...

15 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for sharing your experience with us! 😊 We're glad to hear that everything worked well after rebooting your phone and enabling roaming. Sometimes, these little steps make all the difference! If you ever need further assistance or have any questions in the future, feel free to reach out. We're always here to help! Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

Great tool super easy to use

It was my first time using eSim and it was the best and easier experience i could ask for. Not only recommended but i'll used next time i need it.

14 July 2025
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Reply from get eSIM travel

We're happy to hear that your first experience with get eSIM was easy and positive! We appreciate your recommendation and are glad you'll consider us for your future needs. Thanks for your feedback. Safe travels and happy exploring's! ✈️

Rated 1 out of 5 stars

Didi t work i loose my money

Your Service Didnt work

7 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

As a first time esim user i found that…

As a first time esim user i found that getsim esim services are very fast and very reliable to use. Thank you

9 July 2025
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Reply from get eSIM travel

Thank you so much for your kind words! 😊 We're thrilled to hear that your first eSIM experience with us was fast and reliable. It's great to know we could make it smooth for you. Safe travels and happy exploring! ✈️

Rated 3 out of 5 stars

It's not working and I get no help

It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$.
They have refunded me the costs - but first after trustpilot-review.

8 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

perfect and exelent!

perfect and exelent!

16 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much! 😊 We're thrilled to hear everything was perfect and excellent. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Convenient!

15 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! 😊 We're glad you found it convenient. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your feedback! 😊 We're really happy to hear everything was great. Safe travels and happy exploring! ✈️

Rated 1 out of 5 stars

I could not use my Esim.

I could not use my Esim.
Tried to comunícate with customer Services and it was impossible.
I asked for a refund many times without any success.

10 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

All is good. Thanks

Everything is fine, but for some reason I can’t pay with Apple Pay. I have to enter my card details manually.

7 July 2025
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Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad to hear everything else is working well. We're sorry about the inconvenience with Apple Pay, we're looking into it to improve the experience. Thanks for pointing it out, and we hope to have it running smoothly for you soon! Safe travels and happy exploring! ✈️

Rated 2 out of 5 stars

Connection took a while

I had trouble to get connected to Internet after installing the eSIM. I tried every option they described and didn't work. After a day of activation, it worked and never failed. I'm satisfied but when it was critically needed, it didn't worked.

5 July 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate you sharing your experience. We're sorry you had initial connectivity issues with the eSIM. We know it's frustrating when it doesn't work as expected, especially when you need it most. We'll investigate to improve the activation process. Thanks for your feedback. 👍

Rated 5 out of 5 stars

amazing

Amazing, super practical.

7 July 2025
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Reply from get eSIM travel

Thank you for your great feedback! 😊 We're so glad you found it amazing and super practical. Safe travels and happy exploring! 🌍

Rated 5 out of 5 stars

Coverage and speed was perfect

Coverage and speed was perfect

28 June 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your feedback! We're thrilled to hear that the coverage and speed were perfect. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Efficiënt

You have a goed cover in this country

27 June 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate you taking the time to share your thoughts. We're happy to hear that you're pleased with our coverage in this country. Safe travels and happy exploring's! ✈️

Rated 4 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

We're happy you had a good experience and appreciate your positive feedback regarding the connection. Thank you for your feedback! Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Fast and reliable

23 June 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your great feedback! 😊 We're glad to hear the service was fast and reliable. If you need anything in the future, we're always here to help! Safe travels and happy exploring! ✈️

Rated 3 out of 5 stars

It went well in big cities like são…

It went well in big cities like são paulo but everytime i had to leave to small vilages the eSim didn't work...

18 June 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate for your feedback! We're glad to hear it worked well in big cities like São Paulo. We're sorry, however, that you experienced issues in smaller villages. Coverage can sometimes vary depending on local network infrastructure. We appreciate you sharing your experience, and we’re always working to improve! 👍

Rated 5 out of 5 stars

Excellent

Excellent
Easy to use

22 June 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your kind words! 😊 We're happy to hear you found the service excellent and easy to use. We're here anytime you need us! Safe travels and happy exploring! ✈️

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