get eSIM travel Reviews 

1,918
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers had a great experience with this company. Customers found the user experience to be very positive, often describing it as easy and seamless, particularly with the installation and activation process. Many appreciated the competitive pricing, noting that the cost was amazing compared to other companies and offered good value. People also frequently mentioned the reliability of the service, enjoying uninterrupted internet data during their travels. However, some customers also noted issues with the product, specifically that the eSIM did not work upon arrival or after activation, leading to a lack of connection. A few other people also felt that the network connection was inconsistent, experiencing frequent disconnections or difficulty finding a signal. Additionally, some reviewers were not happy with the activation process, finding it challenging or requiring specific steps not clearly communicated.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the eSIM easy to install,... See more

Service

Consumers find service to be ambiguous, with many praising its ease of use, best price value, and stable... See more

Product

Users describe ambiguous interactions with the product, with many reviewers reporting that the eSIM did not... See more

Price

Customers consistently note positive experiences with price, often finding it cheaper and more reasonable... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use and noting that the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied

Rated 4 out of 5 stars

Get Esim is very easy to install and to activate. I did not give all the stars, because for me it would be nice that I would have had the choice not only for how long but also for how much data. B... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

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3.8

All reviews

(1,918)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

Good eSIM

Good eSIM, helped during my stay in Morocco. Fair prices.

22 February 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! We're glad the eSIM helped during your stay in Morocco. Safe travels! 🌍✈️

Rated 1 out of 5 stars

Worthless service and data speed

Bought 60 day unlimited data for Brazil. Getesimtravel uses Revolut. Supposed to work via Vivo and Claro which are quality providers.
Only worked in Fortaleza. Not at all or superslow traveling south to Jao Pessoa. Completely useless. No help or contact possible via email. Bad product and no service. Worst data only sim to experience ever. Waste of money!

16 August 2025
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Reply from get eSIM travel

Hi Jeronimo, we're sorry the experience didn't meet your expectations, that's not our goal. We’ve already sent you an email to address your concerns and work on a solution. We're here to ensure you have the best experience with us!

Rated 1 out of 5 stars

I have been trying to contact for…

I have been trying to contact for support as my eSIM QR code is not working and so far I have no help at all. I am very upset with it!

27 June 2025
get eSIM travel logo

Reply from get eSIM travel

We’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. 🌎

Rated 5 out of 5 stars

Works like a charm

12 August 2025
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Reply from get eSIM travel

Excellent, thank you very much for your feedback, we are very happy that the service worked correctly and we hope that you will purchase one of our eSIMs again on a future trip. 😊

Rated 3 out of 5 stars
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Reply from get eSIM travel

Hi y Puneet, we understand that pricing is an important factor, and we’re always working to offer competitive plans that match the needs and expectations of our customers. Your comment has been noted and will be shared with the relevant teams. Nice travels ✈️

Rated 5 out of 5 stars

At first I didn’t know how to set

At first I didn’t know how to set. When I went to Dominican Republic it was working fine. But when I went to Thailand I had hard time to set. But after I was setting, it started to working fine. I had 5G for 7 days. Except hotel I was using eSIM it was working without any issue. Next traveling also I will use get eSIM.
It’s easy to purchase and cheap. Highly recommend.

11 August 2025
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Reply from get eSIM travel

We appreciate you sharing your experience using it in different countries. It's good to know it worked well for you, and we appreciate your recommendation. For future reference, feel free to check our FAQs anytime, they can be really helpful: getesimtravel.com/en/faqs/ 😊
Happy travels ☀️

Rated 1 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Hello Andino, we are very sorry that this difficulty made your experience less pleasant.
We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

A lovely experience!

A lovely experience! The internet works very nice!

9 August 2025
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Reply from get eSIM travel

We're glad you enjoyed your experience and appreciate you pointing out the internet service. Thank you for your positive feedback!

Rated 2 out of 5 stars

We thought 2 esims not great

We bought 2 esims. 1 loaded OK the other didn’t and had to contact for another. That one was Ok and worked. The one that loaded ok never worked. Showed 4 bars but neither 3G or 4G just bars. Was useless. The other that worked was mainly 3G which was awful but occasionally I got 4G. That was acceptable. Never 5G. Worth noting this is data only. No texts or calls. Just Whattsapp for those. To be honest a waste of money. We ended up paying for premium WiFi at our hotel in DomRep which was way better value. $15.

20 July 2025
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Reply from get eSIM travel

We are very sorry for the experience you had with our company. We have verified that we already took a measure to compensate you for the situation on July 20th. We understand that this doesn’t make up for the less pleasant experience, but it’s a way for us to try to minimize it. Don’t hesitate to reach out if you need further assistance. Safe travels ✈️

Rated 5 out of 5 stars

Excellent service in Toronto

Excellent service in Toronto, blue mountain village, and Niagara Falls! No problem with the eSIM at all! Recommended

2 August 2025
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Reply from get eSIM travel

Thank you so much for your kind review! 😊
It means a lot to know you’d recommend us, we truly appreciate your support! Safe travels and we hope to see you again on your next adventure! 🌍✈️

Rated 5 out of 5 stars

Very cool for me

Very cool for me

28 July 2025
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Reply from get eSIM travel

Thank you! 😊 We're happy to hear it worked out very cool for you. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Good esim

Good esim , but need to have same promotion for how is using often.

4 August 2025
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Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad you’re enjoying the eSIM. We really appreciate your suggestion rewarding our frequent users is definitely something we’re always looking to improve. Wishing you safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Vera very good

25 July 2025
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Reply from get eSIM travel

Thank you so much! 😊 We're really happy to hear you had a very, very good experience. Safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Easy

This was extremely easy

22 July 2025
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Reply from get eSIM travel

We're happy to hear that your experience was so easy! Thank you for your positive feedback. It means a lot to us. Safe travels and happy exploring's! ✈️🌍

Rated 5 out of 5 stars

I had an issue loading and activating…

I had an issue loading and activating the eSIM. The customer service helped me correct the issue promptly

20 July 2025
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Reply from get eSIM travel

We're happy to hear that our customer service team was able to promptly resolve the eSIM loading and activation issue you experienced. We appreciate your feedback! Safe travels and happy exploring's! 🌍

Rated 5 out of 5 stars

Trust

Had the best experience and is reliable

31 May 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that your experience was the best and that we are reliable. Thank you for your positive feedback. We appreciate it. Happy exploring's! ✈️

Rated 5 out of 5 stars

Good connection

Good connection

20 July 2025
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Reply from get eSIM travel

Thank you for your feedback! We're glad to hear the connection worked well for you. If you ever need anything else, we're here to help! Safe travels and happy exploring's! ✈️

Rated 5 out of 5 stars

30 GB Brazil

As soon I rembered to reboot my phone after the esim installation and to enable the roaming everything worked well...

15 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for sharing your experience with us! 😊 We're glad to hear that everything worked well after rebooting your phone and enabling roaming. Sometimes, these little steps make all the difference! If you ever need further assistance or have any questions in the future, feel free to reach out. We're always here to help! Safe travels and happy exploring's! ✈️

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