GetContrave Reviews 5,354

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the fast and easy process from telehealth visits to receiving medication. Customers consistently praise the staff and nurse practitioners for being great, informative, and taking the time to address individual needs and provide recommendations. The customer service is frequently described as good, seamless, pleasant, and friendly, with representatives responding to concerns in a timely manner. Many people appreciate the ease of the user experience, including the website and the quick approval process for prescriptions. However, some people mentioned dissatisfaction with the product, stating it did not work for them or caused side effects like high blood pressure. A few other people also felt that some doctors were in a hurry, not very nice, or did not adequately answer their questions, leading to concerns about the qualifications of those prescribing the drug.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

Service

Clients share positive opinions on service, frequently describing it as professional, helpful, and friendly.... See more

Product

Customers had ambiguous experiences with the product, with many expressing excitement and satisfaction.... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and uncomplicated.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more

Rated 5 out of 5 stars

My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting th... See more

Rated 5 out of 5 stars

I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my or... See more

Rated 5 out of 5 stars

I really liked the Nurse Practitioner that I spoke with. We talked about the life changes that go along with taking Contrave and what some examples could be put into play even if it's 105 outside.


Company details

  1. Pharmacy

Information provided by various external sources

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Bad experience

Im so sorry but the Dr I choose was in a hurry or mad , he was not very nice and he was trying only to finish the phone call ,he had a very impressing resume but not an impressive attitude

23 September 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Christina, we’re really sorry to hear about your experience. That’s not the level of care we expect from our providers, and we understand how disappointing that must have felt. We’d like the opportunity to learn more and make things right. Please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com
so we can assist you directly.

Rated 2 out of 5 stars

incredible problems simply getting my…

incredible problems simply getting my address correct and simply sending what i paid for. took WEEKS .

22 September 2025
Unprompted review
GetContrave logo

Reply from GetContrave

We’re really sorry to hear about the issues you experienced. We know how frustrating it can be when something as simple as getting your order shipped correctly takes so long. Please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com so we can review your case and help make things right.

Rated 4 out of 5 stars

Good Experience

Easy,Doctor answered questions,Explained how to take the pill and hoped that I had success.

17 September 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Kenna, we're glad to hear your experience was smooth and that your questions were answered! We hope the support you received helps you succeed on your health journey. Please let us know if there's anything else we can do to improve your experience in the future.

Rated 5 out of 5 stars

made it super easy

made it super easy. in person physicians find every way to take as much money from you but here they actually make it affordable and you don't have to have a visit each refill.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

Raised my blood pressure so high that I…

Raised my blood pressure so high that I had to quit. Didn’t notice any change in appetite at all

2 September 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Hi Audrey, thank you for sharing your experience. Everyone’s body responds differently to medication, and we’re sorry to hear you had a tough time. Your safety and comfort are very important to us, and we’d love the chance to support you with symptom management and answer any questions you may have. Please don’t hesitate to reach out at (855) 288-8428 or service@getcontrave.com so we can help. Wishing you all the best on your health journey!

Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy. I’ve been researching Contrave for awhile and talked to my own doctor about it. But I found it easier to actually order through contrave website to get prescription.

4 September 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Angie, we’re so glad to hear the process was quick and easy for you! Thank you for trusting us to support your health journey.

Rated 5 out of 5 stars

Early review

Since I haven't received the Contrave yet itis difficult to rate you but my preliminary experience was good in that it was quick with no hassles.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

No communication.

It's been days since I ordered these meds. It said allow 24-48 hours for review. I ordered on the 28th of August and as of September 2nd, it's still sitting in pending and I've already been charged the full amount. This is also with me reaching out twice. I don't think I'll be ordering from here again.

25 August 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Hi Kayla, thank you for your feedback. We’re truly sorry if the communication around your order didn’t feel clear—we do send updates throughout the process, but we understand how frustrating delays can be, especially when you're beginning a new health journey! If you still need assistance, please don’t hesitate to call us at (855) 288-8428 or email service@getcontrave.com so we can help right away. Thanks for your patience!

Rated 1 out of 5 stars

The doctor did not take his time

The doctor did not take his time. Just 2 questions: Do you have high blood pressure and do you have heart problems? He was 1 min with me on the phone. I ask him since I took Wellbutrin couple years ago and it did not help me loose weight if Contrave would work for me? He said very short "I don't know".
We got disconnected so he called me back on his phone. I told him that he was all of the sudden gone and he answered No you were all the sudden gone. 🤔

19 August 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Sybille, we’re so sorry to hear about your experience. We understand how important it is to feel heard and supported during a consult, and it sounds like we fell short here. We’d like the chance to discuss your experience further and make things right. Please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com so we can assist you directly.

Rated 2 out of 5 stars

The questions asked could of been done…

The questions asked could of been done online

19 August 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thank you for your feedback, Kristie. We collect as much medical information as possible online so our providers can review it ahead of time, but in some states, regulations require a video or phone telehealth visit. We take compliance very seriously and want to ensure our patients receive the best possible care to support them on their weight loss journey. We appreciate your input as we continue working to make the process as smooth and convenient as possible.

Rated 1 out of 5 stars

No support center or customer service

No support center or customer service. No way to speak with provider.

18 August 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Hi Rachel, thank you for your feedback. In some states, providers are only required to review medical history asynchronously, which is likely why you weren’t able to speak directly with a provider. We pride ourselves on our patient support and will try our best to answer any questions—please give our team a call at (855) 288-8428 or email service@getcontrave.com so we can assist you. Thanks for your patience and understanding. We're here to help!

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