GetContrave Reviews 5,353

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the fast and easy process from telehealth visits to receiving medication. Customers consistently praise the staff and nurse practitioners for being great, informative, and taking the time to address individual needs and provide recommendations. The customer service is frequently described as good, seamless, pleasant, and friendly, with representatives responding to concerns in a timely manner. Many people appreciate the ease of the user experience, including the website and the quick approval process for prescriptions. However, some people mentioned dissatisfaction with the product, stating it did not work for them or caused side effects like high blood pressure. A few other people also felt that some doctors were in a hurry, not very nice, or did not adequately answer their questions, leading to concerns about the qualifications of those prescribing the drug.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

Service

Clients share positive opinions on service, frequently describing it as professional, helpful, and friendly.... See more

Product

Customers had ambiguous experiences with the product, with many expressing excitement and satisfaction.... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and uncomplicated.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more

Rated 5 out of 5 stars

My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting th... See more

Rated 5 out of 5 stars

I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my or... See more

Rated 5 out of 5 stars

I really liked the Nurse Practitioner that I spoke with. We talked about the life changes that go along with taking Contrave and what some examples could be put into play even if it's 105 outside.


Company details

  1. Pharmacy

Information provided by various external sources

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

My Review of GetContrave

It was very easy to get a virtual appointment with the doctor. However, the first doctor I had an appointment with showed up 10 min late, by then I dropped off. I had to reschedule, and I was able to meet with a doctor and get approved.

29 November 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Donnette, we’re glad you were ultimately able to connect with a doctor and get approved! We appreciate your patience with the scheduling hiccup and are always working to make the virtual appointment process as smooth as possible.

Rated 5 out of 5 stars

Easy fast process

Getting prescribed Contrave was a fast seamless process.

19 November 2025
Unprompted review
GetContrave logo

Reply from GetContrave

We’re so glad to hear the process was fast and seamless! Thanks for sharing your experience and trusting us to support your health journey, Michael.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, I appreciate not even having to have a scheduled appointment, and look forward to simplifying my prescription renewal compared to my own primary care.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

So quick and easy to set up an appointment and see if you are eligible for the medication. Answer a few medical history questions. Choose the physician and time that works with your schedule and your good to go.

10 October 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Cindy, we're so glad to hear the process was quick and easy for you! Thanks for sharing your experience and trusting us to support your health journey.

Rated 1 out of 5 stars

I still have not received my…

I still have not received my product,but I have been charged,it's 10 days,still no info about shipping,so far

10 September 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Thanks for sharing your feedback, Barbara. We’re so sorry to hear about the delay—waiting that long without updates can definitely be frustrating. It looks like this review was from a few weeks ago, so we hope your order has since arrived. If you’re still experiencing any issues or haven’t received your medication, please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com so we can look into it right away.

Rated 1 out of 5 stars

Bad experience

Im so sorry but the Dr I choose was in a hurry or mad , he was not very nice and he was trying only to finish the phone call ,he had a very impressing resume but not an impressive attitude

23 September 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Christina, we’re really sorry to hear about your experience. That’s not the level of care we expect from our providers, and we understand how disappointing that must have felt. We’d like the opportunity to learn more and make things right. Please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com
so we can assist you directly.

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